Book Thrifty hire cars in Fayetteville

Reviews for Thrifty in Fayetteville

Recent reviews

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2.0

Pros:Horrible service never renting from hereReviewed Dec 4 2019

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6.8

Pros:Staff was good when I dropped off and understanding of my issue. They further discounted the rental for me to compensate for the inconvenience.Cons:The car was not cleaned well when I picked up. There was a lot of dirt and mud around the exterior crevices and door jambs as if the truck was taken off road by the previous renter. Windows inside were filthy and there was no window washer solvent left. Dash was also dusty.Reviewed Jul 13 2019

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10.0

Pros:I wish I could remember how to spell her name. She was the friendliest customer service rep I've had in a long time.Reviewed Jul 8 2019

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5.2

Lady at desk was great, buuuuut...Pros:The lady at the desk was great and made every effort to get us or car at the quoted price. However, we haven't rented a car in years and we're not familiar with the details. She was very polite despite our frustrations and was very professional.Cons:I booked the car with a debit card but apparently you can't rent a car with a debit card without a credit check and paying extra. This should have been stated when I made my reservation. We brought a credit card but it was in my wife's old name and so we couldn't use it since it didn't match her licence. At the nice desk ladies suggestion, we tried to find a different ID with her old name on it but she didn't bring her whole purse on this trip. It was very frustrating. I had to get a ride to pick up the car and then my wife had to uber back up there with her credit card only to be told that wouldn't work as well. This could have been solved at the reservation point easily by stating you need a matching licence and credit card to book the car in the first place. Very disappointing.Reviewed May 7 2018

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10.0

Easy and friendlyPros:Really easy pick up and drop off and the associate behind the dresk was friendly.Reviewed Feb 26 2018

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2.8

Ripped me off!Cons:Charged me double the rate I made the reservation for. i never should have been required to pay outrageous rate that didn't match the reservation. If I wasn't in need of quickly getting to my destination, I would have walked away from the pickup counter and used a different company.Reviewed Aug 20 2017

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2.0

Didn't have a carPros:The guy at the counter was professional and he tried to help me find a car with another agency.Cons:I arrived at the airport and they didn't have a car to rent. The guy was professional but he did the company didn't provide him with a car.Reviewed Jul 21 2017

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2.0

Cons:There was a problem with my rental reservation and the counter agent just kept saying they were a franchise and could not do anything to help. Ended up renting with HertzReviewed Jul 11 2017

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6.8

Car was fine, pickup was not.Pros:The car itself was great.Cons:When I went to pick up, initially the employee told me my reservation had been canceled and she tried to call me but got no answer. I made the reservation several days in advance. Eventually we found out that she had me mixed up with someone else. Then she asked me if I could come back a day earlier than I had reserved the car for?? I could not, I made the reservation based on my vacation dates. She ended up giving me a van vs. the Compact SUV which was fine. I waited about 30 minutes for them to clean it (I didn't know when I agreed to the van that it would cost me extra time.) The actual car was fine, it was the incompetent workers that gave this a bad rate.Reviewed Jun 16 2017

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7.2

Watch out for last minutes fees!!!Pros:Got a vehicle upgrade although I would have preferred what I asked for at the price negotiated.Cons:Original estimate was $84 for 4 days. Expected an extra $25/day as the driver is under 25 years old. Walked out with a bill for $381 for 4 days. Extra fees and required insurance because the rental was paid for with am debit card. That was outrageous in my opinion.Reviewed Jun 13 2017

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10.0

Pros:Loved the F150!Reviewed Jun 5 2017

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2.0

poor customer servicePros:nothingCons:The vehicle was dirty, lot of sudden acceleration the agent was just plain rude at the initial rental counter.Reviewed Apr 25 2017

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• What is the most popular car hire from Thrifty in Fayetteville?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Thrifty in Fayetteville.

• How many car hire locations does Thrifty have in Fayetteville?

  Thrifty has 1 hire location in Fayetteville. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Fayetteville airport (FAY)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Fayetteville airport (FAY)?

  Yes