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One location in Myrtle Beach Intl Airport
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2,0 Poor
Dec 2020
Pros:
Brand new vehicleCons:
Overcharged and no attendants at drop off during business hours10,0 Wonderful
Sep 2020
Pros:
The staff was very friendly and helpful and the return was easy. Thank you. We have used Alamo many times when we come to Myrtle Beach and Florida.Cons:
Everything was perfect and had a very enjoyable car that was assigned to us. We needed a vehicle to accommodate my golf clubs and luggage which it did. Thank you.6,0 Okay
Aug 2020
Pros:
The car broke down and was towed, customer service made me get my own Uber, then when I got there the manager looked like he had no idea why I was there and he took forever to get me my new car, also told me they should have switched a car for me(a lot of good that was since I already came there because the customer service lady told me to). There was no way to reach the airport branch directly, that is wrong!!!!!!!!!Cons:
If something happens to the car, good luck, terrible customer service.6,4 Okay
Aug 2020
Pros:
quickCons:
brakes and smoke smell9,6 Wonderful
Aug 2020
Cons:
Check in was too long. The wait to get your car was about 20 minutes. That’s too long.10,0 Wonderful
Jul 2020
Cons:
First time that no one did a walk aroundOne location in Myrtle Beach Intl Airport
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4,0 Mediocre
May 2021
Pros:
YesCons:
Reserved car got there had to wait over booked had to wait for car then no car gave me a truck no way to get in no running boards. Then my husband 72 who had hips replaced had to get step stool and then no cover on pick up bed for belongings. I told the lady no pickup. Not happy traveling could not even see over hood . would like a refund.10,0 Wonderful
Nov 2020
Pros:
Staff was friendly. Pickup and drop off was super easy.7,2 Good
Sep 2020
Cons:
You gave us an F-150. It was the biggest car we’ve ever driven, so it was hard for us to park and maneuver it. We had to be extremely careful so to not ding it as we parked it. It required us to back up and retry everytime we needed to park or make a tight turn.10,0 Wonderful
Sep 2020
Pros:
staff was super wonderful and fast and friendly.. Car was way over what I expected.. Extremely clean.. cleaner than clean.. super fast in AND out.. return was ridiculously fast and courteous.. Great $$ value6,0 Okay
Sep 2020
Pros:
Car was comfortable. Drop off was easy but we had problems getting the car because our flight was late and they told us that there were no cars available. Eventually they found replacement but we were close to cancelling our reservation.Cons:
They should not base car availability on arrival time. Flights are late or rescheduled. We came only two hours late and were told that they did not have a car for us because of this.9,6 Wonderful
Jul 2020
Pros:
The staff at pick up and return were amazing, super friendly and accomodatingCons:
Speed of picking up the vehicle, there was only 1 person in front of me and it still took over 15 mins. to get to the counter. BUT once I got there it was very fast.One location in Myrtle Beach Intl Airport
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2,0 Poor
May 2021
Cons:
I was scammed2,0 Poor
May 2021
Cons:
Way over priced. 1250 for a truck for 5 days rubbish. Never again budjet2,0 Poor
Mar 2021
Pros:
Not much.Cons:
The car smelled like cigarettes and one of the rear blinkers was out. I was stressed driving it all weekend just waiting to get pulled over for a missing blinker.2,0 Poor
Dec 2020
Pros:
NothingCons:
Staff left early for the day. No one was there to handle our reservation made via Kayak. We we stranded in SC for the night since we could not get our rental car which was booked.10,0 Wonderful
Sep 2020
Pros:
The simplicity of the whole transaction from searching to dropping off vehicle.Cons:
Everything seems up to par to me!2,8 Poor
Nov 2019
Pros:
The manager was friendlyCons:
Apparently, you need a really good credit score to rent from them. Starting with the check out lady, who refused to rent to me since I didn’t have a credit card, and I asked for her manager- after, he came out and said I could totally rent with just my debit card since I had a return flight, which the woman didn’t even bother asking- she just flat out refused to rent to me. Everything was fine until they ran a credit check or something and said my Equifax score was too low to rent from them. If that is their policy, that’s fine, but I wish I had known or it had been posted somewhere. I ended up going to another rental company and rented from them no issue of debit card or rental score. As soon as I told the clerk at the company I went with that I only had a debit card, the first thing he asked was “do you have a return flight?”...instead of flat-out refusing to rent to me like the first one. Not a great experience. Again, I understand their policy, but some advanced warning would have been nice so that I could have made other arrangements. I know my credit score and wouldn’t have even wasted my time with Budget had I known this.One location in Myrtle Beach Intl Airport
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2,0 Poor
Oct 2022
10,0 Wonderful
May 2021
Pros:
Friendly staff; dependable car10,0 Wonderful
May 2021
Pros:
Car was clean and ran well. Easy check out and check in. Rental is directly across from baggage across a small walkway. We got our luggage, rolled it across the walkway, and were quickly on our way!6,0 Okay
Apr 2021
Pros:
YESCons:
The car was filthy, had not been cleaned inside in quite a awhile.2,0 Poor
Mar 2021
Cons:
The Hertz office was closed when we arrived at our pick up time. Spent 1/2 hour on phone and ended renting from Enterprise4,0 Mediocre
Feb 2021
Pros:
the priceCons:
the first car had sticky spots inside and a bald tire. i exchanged it and the second car smelled like it had been smoked in. i was told there was nothing they could do.One location in Myrtle Beach Intl Airport
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7,6 Good
Oct 2020
Pros:
Staff was helpful but not particularly friendly. But I got the car quickly.10,0 Wonderful
Aug 2020
Pros:
Desk representative was super!Cons:
Unfortunately the additional insurance purchased on the website, would require a $500 fee with Enterprise, if I had had to file an accident claim. It was NOT Enterprise's own insurance policy. Very misleading/deceptive of your website. Won't do that agin!10,0 Wonderful
Jul 2020
Pros:
ease of renting and locating carCons:
nothing9,2 Wonderful
May 2020
Pros:
Drop-off was super easy, car was great, great priceCons:
Wanted to extend my rental but could not get in contact with the right people to extend it. Spoke with someone who took my information and said that the enterprise where my drop-off was scheduled would contact me about extending. She said they would email me but I never heard from them so I just dropped the car off without extending my rental. Was very hard to speak to an actual person about the car instead of just an automated message.9,2 Wonderful
Sep 2019
Pros:
The check in at Myrtle Beach was quick and efficient, Doug was excellent and the car was in great condition. Unfortunately the hurricane interrupted our vacation but the ability to change return locations without additional charge made it possible for my family to get home safely. Thank you to Doug.Cons:
The staff in Cleveland were unable to help me with the issues on the final amount due, but Doug from Myrtle Beach called and resolved the issue in a matter of minutes as well as sending a confirmation email within minutes! Definitely the perfect employee.10,0 Wonderful
Jul 2019
Pros:
Staff was friendly and helpful, and pickup and drop-off were fast and easy.Cons:
For the first time in a long time, the car category I had reserved (pickup truck) was not available at the time of pickup. I was provided a car in a different category (full-size sedan) for the same rate. However, it is preferable to have the actual car category available.One location in Myrtle Beach Intl Airport
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4,0 Mediocre
Apr 2021
Pros:
The registration people were nice, but they had a new computer system and it took about 45 minutes to get our documents.Cons:
They didn't have the vehicle I had requested and upgraded me to a truck, which was enormous to park and had no place to lock our luggage. The truck smelled like someone had smoked in it.10,0 Wonderful
Jul 2020
Pros:
Staff were very kind and professional. The car was awesome!Cons:
Nothing2,0 Poor
Oct 2019
Pros:
Staff was terrible and ended up getting a car from someone else10,0 Wonderful
Oct 2019
Pros:
Staff was extremely friendly. Pick-up and drop off was very smooth.8,4 Very Good
Aug 2019
Cons:
Charged more after the fact without reason.2,0 Poor
Jul 2019
Pros:
N/aCons:
When I arrived I waited 15 minutes only to be told there was a 30-45 minute wait for a car even though I had a reservation. I was able to get a car within 10 at Hertz, so I canceled my Dollar reservation.One location in Myrtle Beach Intl Airport
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8,0 Very Good
Dec 2020
Pros:
Clerk was curtious and patient with each customer. Car was great.Cons:
Have more staff on the weekend after Thanksgiving. I was number 5 of 6 people waiting in line with one clerk.4,4 Mediocre
Jun 2020
Pros:
Pickup took an hour. We waited in line and gave all the same info we gave online to the counter all over again. Then we waited outside for 30 minutes for the car that we had reserved well in advance to be cleaned. The car was not clean inside or outside. We were in line before another party and we saw them get the car first. Was not the person outside's fault.Cons:
Cleaner car, shorter wait times, prepared counter staff8,4 Very Good
Nov 2018
Pros:
Economic fuel useCons:
No complaints8,0 Very Good
Aug 2018
Cons:
Car was very uncomfortable6,8 Okay
May 2018
Pros:
Drop off in Myrtle Beach was much better than pickup (Orlando); Employees at Myrtle Beach airport were very nice, friendly and professional; overall, the return process was excellent.Cons:
It is a small airport so smaller operations; Indications for returns are clearly indicated to get there but once on parking lot, they have only 2 parking spots dedicated to returns, took me a few minutes to actually find the correct spots and employees in charge7,6 Good
Mar 2018
Pros:
Car was new and clean.Cons:
The very long wait to pick up the car at Myrtle Beach Airport. There should have been enough staff based on the reservations and pick up time. Customers shouldn't have to wait 45 minutes to pick up a car.One location in Myrtle Beach Intl Airport
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8,0 Very Good
Mar 2018
Cons:
Car did not have cruise control.6,0 Okay
Aug 2017
Pros:
Rental itself was great, clean, ran great. Great rental.Cons:
On pick-up, they said I had booked the wrong location even though my reservation was for the correct location, which I showed them. The person ahead of me in line had the same problem. Also, when I dropped off the rental they tried to charge a weekly rate even though I had spoken with the agent at pick up about converting it back over to a daily rate after the rental was up (which was reflected in my contract). Although a manager corrected the problem after I showed her proof, the initial agent was incompetent and did not know what he was doing. The manager had to show him twice. Also, the parking attendant was rude at drop off until he realized that I was correct. Would probably not use national through kayak again- too much of a hassle when you are traveling!10,0 Wonderful
Aug 2017
Pros:
We were upgraded to a mini van at no additional cost, car was clean and comfortableCons:
Didn't know that prepaying for gas would be a bad idea, only used a quarter tank and paid for the whole thing2,0 Poor
Aug 2017
Pros:
nothingCons:
i reserved a car ahead of time price and conformation code was received. price $313 and some change. i get there and they try to charge me $992 and some change for my car. was suppose to get a midsize car got stuck with a compact car and was there for almost 2 hrs waiting after i talked to the person at the desk.5,2 Fair
Jul 2017
Pros:
I like that I got a free upgrade and a reduced rate from the woman working the desk at Myrtle Beach International Airport. I presented her with my paperwork and the airport was the WRONG airport in Myrtle Beach (the private airport - Not MYR which is the airport code for the International Airport). The whole booking had to be cancelled, the insurance had to be cancelled and everything had to be rebooked.Cons:
That the airport code for Myrtle Beach (MYR) is the incorrect booking code to get a car rental! Who came up with that idea?!6,4 Okay
Jul 2017
Pros:
They make the return process quick and easy, the attendants are always really friendly.Cons:
NoneOne location in Myrtle Beach Intl Airport
One location in Myrtle Beach Intl Airport
One location in Myrtle Beach Intl Airport
One location in Myrtle Beach Intl Airport
One location in Myrtle Beach Intl Airport
Locations in Myrtle Beach Intl Airport
1097 Jetport Road, Myrtle Beach, , USA South Carolina
+1 914 368 0091
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Most popular car type | Mini |
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