6.0 GoodNov 18 2021
Im waiting to see what my finsl charges are going to be.
10.0 ExcellentOct 12 2021
Very good experience. Just the car was not comfortable for a long trip. Not Budgets fault.
1.9 HorribleOct 4 2021
When we arrived we were told there were no cars available. And we had to pay a taxi to go to an off airport site. The woman at the counter was extremely rude and unprofessional. I have used budget many times before but will not ever use them again.
5.9 OkaySep 5 2021
The staff at pick-up was attentive and hard working, however, not enough experience yet for the crowd. Also, the vehicle confirmed at reservation was not the one at pick-up. Need to take vehicles through simple check-up like windshield wipers. Terrible to find out they are lacking when it's raining. Also, need to warn customers that at 62-65mph and greater, the steering wheel vibrates. Unnerving and dangerous on highways, especially interstates when you have to get out of the way of oncoming tractor trailer convoys or flow of traffic. Probably should have a drop box with fob/dongle to scan and drop off vehicle and print receipt for pre-paid customers so they don't have to walk the length of the terminals twice and drop-offs. Would be even more awesome if that fob/dongle could download gas tank level and add that correct charge to the bill.
1.9 HorribleSep 5 2021
Car smelled of cigarettes and not cleaned but couldn’t get a replacement because of nothing available. Was charged and extra day because the agent didn’t record the car returned until the next day after being dropped off at the after hours drop box.
10.0 ExcellentAug 29 2021
We landed from Boston to Myrtle beach at 11:44 pm and pick up was so easy woman at the counter was amazing but drop off not so great . We dropped off on a Saturday at 6:30 pm and there were so many people trying to get rental cars from a flight that just landed but budget was still great easy drop off just park and go across the street so easy wound highly recommend but don’t come on a Saturday at 6:30 pm trying to get a car lines way too long at every rental car location just a busy time to fly
10.0 ExcellentAug 2 2021
It cost more than what I thought it would have, but you got to pay if you want it or need it , so I paid it, because I needed it . The trunk was too small , and I had to have it back earlier than I wanted to , but other than that , the SUV was really a good vehicle . And I’m thankful that y’all made it so easy for me to rent it without a major credit card . Overall I’m a satisfied customer !
10.0 ExcellentJul 12 2021
Easy location within a few miles of resort. Quick upgrade due to vehicle chosen not available
2.0 MediocreJun 26 2021
Easy drop off, car was nice although smaller than what I had anticipatedWaited in line for an hour and a half to pick up the car even though I had done check in already. Short staffed. Was charged $200 more than what I booked. Calling today to get that straightened out.
10.0 ExcellentJun 15 2021
Couldn't ask for a better experience!! Miss pat was awesome 👌