Good to know
|Distance to city centre||10,3 km|
|Nearest airport||Shanghai Pu Dong|
|Distance to airport||106,0 km|
Time of year
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Nothing to be satisfied.
All around hotel was very odorous with smoking even though it was smoking free room. Ventilation system and A/C was the worst ever. A/C system in the room was not working. Staffs in the hotel cannot speak English; it is hard to have a smooth conversation.
Staff is really helpful Rooms I like it Facilities
Location little bit far , need to regular transfer bus
The staff support
Air con not operating. Super warm
I requested non smoking room, they gave me a smoking room. I requested double bed, they gave me twin beds. The building was generally unheated, took quite some time for the room to warm up using the air con. The Paulaner restaurant service had poor service, we got our food but no cutlery. No attention to re-fill drinks. etc. Generally I get the feeling that there is a lack of attention to customer needs and service.
With a stay at Kempinski Hotel Suzhou in Suzhou (Wuzhong), you'll be a 3-minute drive from Jinji Lake and 7 minutes from Ferris Wheel Paradise. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Suzhou? This hotel has 31646 square feet (2940 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
based on 3 150 reviews
Things to know
- Luxurious Hotel
- Pleasant hotel grounds
- Great view
- Nice kids facilities
Policies vary by room type and provider.
FAQs when booking at Kempinski Hotel Suzhou
Where is Kempinski Hotel Suzhou located?
Kempinski Hotel Suzhou is located at 1 Guobin Rd, Suzhou Industrial Park, 10,3 km from the centre of Suzhou. Jinji Lake is the closest landmark to Kempinski Hotel Suzhou.
When is check-in time and check-out time at Kempinski Hotel Suzhou?
Check-in time is 14:00 and check-out time is 12:00 at Kempinski Hotel Suzhou.
Does Kempinski Hotel Suzhou offer free Wi-Fi?
Yes, Kempinski Hotel Suzhou offers free Wi-Fi.
Does Kempinski Hotel Suzhou offer free parking?
Yes, Kempinski Hotel Suzhou offers free parking.
Does Kempinski Hotel Suzhou offer free airport shuttle service?
No, Kempinski Hotel Suzhou does not offer free airport shuttle service.
How far is Kempinski Hotel Suzhou from the airport?
Kempinski Hotel Suzhou is 28,7 km from Suzhou. Kempinski Hotel Suzhou is 34,8 km from Wuxi.
Can you bring pets to Kempinski Hotel Suzhou?
No, pets are not allowed at Kempinski Hotel Suzhou.
Does Kempinski Hotel Suzhou have a pool?
Yes, Kempinski Hotel Suzhou has a pool on-site.
Most popular landmarks
- Jinji Lake 3 km
- Suzhou Culture and Arts Center 4,4 km
- Precious Belt Bridge 5,8 km
- Master of the Nets Garden 7 km
- Suzhou Pingtan Museum 7,2 km
- Xuanmiao Temple 8,2 km