Windmill Suites Surprise an Ascend Hotel Collection Member

We have been coming to this Hotel for many years and were eager to see the new improvements. The rooms are nice and the improvements are positive. The décor is nice, the old rugs have been replaced with laminate flooring and the TV's are brand new. The bathrooms and toilets have also been upgraded. update, not too impressed with the low lighting though.

We honestly were a bit disappointed that it is still heavy in construction so the Hotel is not in a condition we were accustomed to. I would have probably stayed somewhere else if we had known when we made our reservation. It is not clear enough in the website that this is the case. While I understand it takes time to get the upgrades complete, it has been quite a while since they started. the different state of upgrades throughout the Hotel seem to be in limbo and the parking is awful. we saw some suspicious characters looking into car windows. The worst thing is that the entrance doors are not secured at all, especially where one door is left wide open since there is no Lobby for registration but just a small area that was basically a hotel room! I feel the management will lose a lot of customers if this continues. We fully understands the situation but when I went to the breakfast temporary area, it was in such a poor uninviting condition and not enough staff. The housekeeping also seems to be shorthanded so it explains whay we saw the trash cans full and spilled food that seemed to had been there for a long time!. In short; we will probably think twice before staying here again until we see the renovations have been completed. We just feel the excellence bar has been lowered too much for our liking!

Convenient parking.

Stunk bad. Room was chopped up into little sections, terrible remodel. Paying less so they stick you in a crappy room.