Garner Hotel Phoenix Northwest - Surprise By IHG

2 stars
7,5
Good
based on 911 reviews
911 reviews
12477 West Bell Road, Surprise, AZ 85374, United States
12477 West Bell Road, Surprise, AZ
+1 623 933 4000
Fri 14/8
-
Sat 15/8
2 guests, 1 room
Deals from
R678
/Cheapest rate per night
Room type
Provider
Nightly total
King room, 1 king bed
R678
Standard Room, 1 king bed
R1 343
Double room, 1 king bed
R1 514
15 more Garner Hotel Phoenix Northwest - Surprise By IHG deals
15 more Garner Hotel Phoenix Northwest - Surprise By IHG deals
Living room
Lounge
Building
Gym
Building
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Living room
Pool
Patio
Building
Front desk
Living room
Building
Buffet
Gym
Room amenity
Bathroom
Restaurant
Gym
Room amenity
Shop
Building
Shop
Bathroom
Room amenity
Other
Buffet
Living room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This pet-friendly hotel is situated in Surprise and offers a Jacuzzi and an indoor pool. It also provides a 24-hour reception, laundry facilities and an express check-in and check-out feature.

There are a variety of facilities available to guests of Days Inn & Suites by Wyndham Surprise, including porters, a safe and meeting facilities. In addition, the multilingual staff are on hand to offer local information.

The hotel's rooms are comfortable and offer a kitchenette that is equipped with a microwave. Hot drinks can be made with the provided tea and coffee supplies.

For those wishing to dine out during their stay at Days Inn & Suites by Wyndham Surprise, there are a variety of eateries located nearby. Guests can also discover Westgate City Center.

7,5
Good
911 reviews

Latest deals for Garner Hotel Phoenix Northwest - Surprise By IHG

Fri 14/8
-
Sat 15/8
King room, 1 king bed
R678
nightly with fees
Standard Room, 1 king bed
R1 343
nightly with fees
Double room, 1 king bed
R1 514
nightly with fees
King room, 1 king bed
R3 344
nightly with fees
Standard Room, 1 king bed
R1 369
nightly with fees
Standard Room, 1 king bed
R1 420
nightly with fees
King room, 1 king bed
R1 518
nightly with fees
King room, 1 king bed
R1 496
nightly with fees
Standard Room, 1 king bed
R1 496
nightly with fees
Standard Room, bed type unknown
R1 497
nightly with fees
King room, bed type unknown
R1 927
nightly with fees
Standard Room, 1 king bed
R1 525
nightly with fees
Standard Room, 1 king bed
R1 796
nightly with fees
Standard Room, 1 king bed
R2 121
nightly with fees
Standard Room, bed type unknown
R3 595
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Garner Hotel Phoenix Northwest - Surprise By IHG

  • Outdoor pool
  • Fitness centre
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Shower chair
  • Adapted bath
  • No smoking
  • Toilet with grab rails
  • Designated smoking area

Bathroom

  • Raised toilet
  • Shower
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • Business centre
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Bedroom

  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Kitchen

  • Microwave
  • Refrigerator
  • Kitchenette

Pool and spa

  • Hot tub
  • Outdoor pool

Parking and transportation

  • Free parking
  • Private parking

Dining

  • Vending machine (drinks)
  • Vending machine (snacks)

Things to do

  • Casino
  • Golf

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of Garner Hotel Phoenix Northwest - Surprise By IHG

7,5
Good
911 verified ratings
Wonderful
298
Very good
109
Good
117
Okay
68
Fair
102
Mediocre
52
Poor
165

Summary of reviews

Guests say
Guests appreciated the hotel's convenient location and comfortable beds. Some reviews praised the clean, newly remodeled rooms and friendly staff. However, there were several concerns about cleanliness issues, safety, lack of amenities, and inconsistent breakfast quality. Service experiences were mixed, with some guests finding staff helpful and others reporting unwelcoming interactions. Overall, while some aspects met expectations, others fell short, particularly regarding cleanliness and amenities.
AI-generated from customer reviews
Location9 out of 10
Bed Comfort7 out of 10
Cleanliness5 out of 10
Service5 out of 10
Breakfast4 out of 10
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All reviews

10
Wonderful
Anonymous, Mar 2026
My room was right next to the pool, yet it was perfectly quiet at night. The room was clean and comfy. Would definitely stay here again!
8.2
Very good
Anonymous, Apr 2019
Cons (-) If you don’t want anything super fancy, this is the place to stay. It’s quiet and clean and fit our needs nicely.
10
Wonderful
Linda, Apr 2018
Cons (-) There was nothing to dislike all was perfect
5.1
Fair
Anonymous, Jan 2017
Pros (+) The night manager was helpful.
Cons (-) The first room we were given turned out to have someone in it. The second on had been used by someone before we got there. The third was big but smelled like smoke and was musty. The tub still had water in it. The TV had to be reprogrammed every time it was turned on and the volume would come on at max. We have stayed at this hotel before but it is going down hill. We won't be staying there again.
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Location

12477 West Bell Road, Surprise, AZ 85374

What's nearby

  • Centennial Friendship Park0.5 km
  • Downtown Surprise0.6 km
  • Coyote Lakes Golf Club2.4 km
  • Sun Village Golf Course3.8 km
  • Surprise Aquatic Center4.5 km
  • Surprise Stadium4.6 km
  • Granite Falls Golf Course7 km
  • Ridgeline Church13.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Garner Hotel Phoenix Northwest - Surprise By IHG

Which month has the cheapest rates at Garner Hotel Phoenix Northwest - Surprise By IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Garner Hotel Phoenix Northwest - Surprise By IHG is August, with an average nightly rate of R1 486. The most expensive month is March at R3 772 per night.

What is the cheapest day to book Garner Hotel Phoenix Northwest - Surprise By IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Garner Hotel Phoenix Northwest - Surprise By IHG is Sunday, with an average nightly rate of R1 497. The most expensive day is Monday at R1 787 per night.

How far in advance should you book Garner Hotel Phoenix Northwest - Surprise By IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Garner Hotel Phoenix Northwest - Surprise By IHG, book around 5 weeks in advance. This could save you approximately 39% compared to booking last minute.

FAQs when booking at Garner Hotel Phoenix Northwest - Surprise By IHG

  • Where is Garner Hotel Phoenix Northwest - Surprise By IHG located?

    Garner Hotel Phoenix Northwest - Surprise By IHG is located at 12477 West Bell Road, 3,8 km from the centre of Surprise. Centennial Friendship Park is the closest landmark to Garner Hotel Phoenix Northwest - Surprise By IHG.

  • When is check-in time and check-out time at Garner Hotel Phoenix Northwest - Surprise By IHG?

    Check-in time is 15:00 and check-out time is 11:00 at Garner Hotel Phoenix Northwest - Surprise By IHG.

  • Does Garner Hotel Phoenix Northwest - Surprise By IHG offer free Wi-Fi?

    Yes, Garner Hotel Phoenix Northwest - Surprise By IHG offers free Wi-Fi.

  • Does Garner Hotel Phoenix Northwest - Surprise By IHG offer free parking?

    Yes, Garner Hotel Phoenix Northwest - Surprise By IHG offers free parking.

  • How far is Garner Hotel Phoenix Northwest - Surprise By IHG from the airport?

    Garner Hotel Phoenix Northwest - Surprise By IHG is 38 km from Phoenix Sky Harbor Intl. Garner Hotel Phoenix Northwest - Surprise By IHG is 38,7 km from Phoenix Scottsdale Municipal.

  • Does Garner Hotel Phoenix Northwest - Surprise By IHG have a pool?

    Yes, Garner Hotel Phoenix Northwest - Surprise By IHG has a pool on-site.

  • How does KAYAK find such great Garner Hotel Phoenix Northwest - Surprise By IHG hotel deals?

    KAYAK scours the web for all room deals available at Garner Hotel Phoenix Northwest - Surprise By IHG in Surprise and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Garner Hotel Phoenix Northwest - Surprise By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Garner Hotel Phoenix Northwest - Surprise By IHG.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel8.3 Excellent (1 226 reviews)0,23 kmOutdoor pool, Fitness centre, Free Wi-FiR1 372+
3-star hotel
Best Western Plus Surprise-Phoenix NW8.2 Excellent (584 reviews)1,82 kmOutdoor pool, Fitness centre, Free Wi-FiR1 340+
Holiday rental
Cool2bedroom2bathcondo Next Tosuncities,ground Floor Unit.
6.4 Good (5 reviews)0,57 kmOutdoor pool, wifi, BalconyR1 584+
Holiday rental
Studio Condo Groundfloor 405sqft
7 Good (2 reviews)0,57 kmPrivate pool, wifi, BalconyR1 535+

Cheapest

See cheapest stays in Surprise
3-star hotel
Best Western Plus Surprise-Phoenix NW8.2 Excellent (584 reviews)1,82 kmOutdoor pool, Fitness centre, Free Wi-FiR1 340+
2-star hotel
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel8.3 Excellent (1 226 reviews)0,23 kmOutdoor pool, Fitness centre, Free Wi-FiR1 372+
Holiday rental
1bedroomcondoabovepoolsecondfloor Nooneabove Nexttosuncitiesin Surprise
9.6 Excellent (5 reviews)1,05 kmWi-Fi, Balcony, air-conditionedR1 291+
Holiday rental
1bedroom+den Condo by Suncities in Surprise,3rd Floor Unit.
9 Excellent (8 reviews)0,58 kmOutdoor pool, wifi, BalconyR1 356+

Most recommended

See most recommended stays in Surprise
2-star hotel
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel8.3 Excellent (1 226 reviews)0,23 kmOutdoor pool, Fitness centre, Free Wi-FiR1 372+
3-star hotel
Best Western Plus Surprise-Phoenix NW8.2 Excellent (584 reviews)1,82 kmOutdoor pool, Fitness centre, Free Wi-FiR1 340+
Holiday rental
Sunny, Sun City West ~ Furnished, Pd Utls, 4 + 5 Or More Month's Rental Only!
10 Excellent (1 review)1,9 kmOutdoor pool, games room, Pool tableR2 760+
Holiday rental
Fun in the Sun Surprise Home with Private Pool
10 Excellent (1 review)1,93 kmPrivate pool, wifi, air-conditionedR2 956+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,3
3,8 km
Phoenix Sky Harbor Intl
38,0 km

Everything you need to know for your stay in Surprise

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