Good to know
|Distance to city centre||3,7 km|
|Nearest airport||Houston Hobby & other airports|
|Distance to airport||30,9 km|
|"Love the staff very helpful!."||(in 31 reviews)|
|"Price, location, and staff was nice."||(in 40 reviews)|
|"Price, location, and staff was nice."||(in 34 reviews)|
|"Worst hotel I've ever experienced"||(in 16 reviews)|
|"Room had an awful smell."||(in 8 reviews)|
|"Ice Machines didn’t work."||(in 7 reviews)|
Time of year
Show reviews that mention
|awful smell||in 23 reviews|
|best hotel||in 68 reviews|
|bulb in one lamp||in 10 reviews|
|checked||in 31 reviews|
|coffee maker||in 49 reviews|
|desk staff||in 136 reviews|
|doors propped||in 10 reviews|
|free breakfast||in 70 reviews|
|friendly staff||in 116 reviews|
|good thing||in 9 reviews|
|ice machine||in 20 reviews|
|location and room||in 30 reviews|
|location was good||in 104 reviews|
|muffins and coffee||in 45 reviews|
|nasty trash||in 18 reviews|
|people hanging||in 30 reviews|
|room was dark||in 148 reviews|
|room was dirty||in 166 reviews|
|tv remote||in 11 reviews|
The room was clean and comfortable
The staff was the rudest I have ever experienced! When I walked up to the counter the 2 people working just stood there and stared at me! They refused to let me pay cash for my room, it did not say in the booking that I had to use a credit card. On top of that they charged me more than the quoted amount.! I was exhausted since I had been driving since 2am and needed to get some sleep I checked in at 1:15, as I noted in my booking that I would check in between 1-2pm.
It was very dirty and did not smell good. Neither room was acceptable.
Manager was on her overnight crew regarding things that was a weird vibe. It wasn't the same experience that I had 5 months prior. A lady working overnight in housekeeping had attitude and was making the new girl do it and sat all night. corrected problem
Seems there was a lot of weird people living there for a while. It better for them to have a place to stay rather than living the streets. Fills rooms too.
Staff was friendly
1st room we were given wasn’t clean 2nd room run down, paint peeling off tub, very uncomfortable bed .
The mÃ¡nager and her staff makes everyone there feel special Luke a VIP guest. Great home away from home. Family type feel.
Breakfast supplies rin out quick there. Other than that everything else is perfect.
When you stay at Extended Stay America - Houston - Sugar Land in Sugar Land, you'll be in the suburbs, a 4-minute drive from Sugar Land Town Square and 6 minutes from Smart Financial Centre at Sugar Land. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
based on 886 reviews
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Reviews about Extended Stay America - Houston - Sugar Land
Most popular landmarks
- Sugar Land Ice and Sports Center 4,4 km
- First Colony Mall 4,5 km
- Constellation Field 4,7 km
|Houston Hobby & other airports||30,9 km|
|Houston George Bush Intcntl||47 km|