The Originals le Bristol*** Strasbourg Centre-Gare

Nothing

Tacky room and facility with dirty marks on walls. Had holes in the wall in our room. Dirty floor in bathroom that was not sweeped in a while. Breakfast was not to standard. Please do not advertise as boutique hotel as it is not!!!! Carpets are full of marks in corridors Dust bin in room was dirty

The location is good. The hotel is clean.

Old hotel building. Although there is some attempt at modernity, there are a lot of remnants of antiquity and sloppiness: sagging curtains, parts of the untreated wall, carpet that has been raised. Wi-Fi was bad in the rooms. Friendly staff, but the owner is intolerable. She yells to the customers and is not able to handle situations. Exorbitant price.

Staff was nice, and hotel is really good located if you want to be close to the city center or Train station. I did not try breakfast, so can’t comment on that. Great that the reception is open 24/7. :)

The rooms would definitely need some renovation (old heaters, thin walls, doors of the bathroom look like doors in some bar, damaged furniture, squeaky floor etc.) The doors of the room are also very thin and at night you could hear people walking down the hall. But my main concern was the cleanliness- there were some dirty pillowcases on the table when I came in the room, the receptionist was kind and gave me the other room, but there was a dirty chair. ( I didn’t complain again, since I had to leave early in the morning and didn’t have time for another switching of the rooms).

the location is good, close to station and city centre

Shower gel is not replenished. If you use up the small bottle, you are not going to get another one during your stay...

I liked that my room was ready before the check in time and the location was very convenient.

The room was really overpriced and the facilities certainly did not match my expectations.

I booked Le Bristol 5 minutes before I visited there, because of the train strike. It was to be my one day trip and I had never thought I would stay in Strasbourg at the day. Le Bristol is just one minute from the station, bus, and tram. So I decided. Finally, the staff at the reception was kind and polite, and supported me a lot, with speaking in English. It made me feel ease. Thanks.

Wi-Fi didn't work at the room. I could use it at the lobby.

professionalism of the staff, atmosphere of the dining room

dimensions of the room and corridor, lamps (reading is quite impossible), absence of a shower curtain

morning shift - staff was very helpfull ( older man )

fire escape exits not accesible / obstructed / under repair

The location is very good

I particularly liked the breakfast. Fresh strawberries every day! Also the insulation seems to be very good as I did not hear much sound from other rooms nor from outside when the windows were closed.

The carpet in the room is a bit old.