Rooms were dated, but don't dwell on that. Bathroom was not cleaned, and just couldn't get past that. Urine all over toilet and floor, as well as pubic hair even on sink. Aside from a snack, nothing onsite for actual food.
HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination
4 stars1 850 reviews
Okay
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2 guests, 1 room
Latest deals for HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination
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R1 976
•Cheapest rate per nightCompare prices for King room, Deluxe room and 30 more HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business centre
- Wi-Fi available in all areas
Reviews of HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination
6,6
Okay
1850 verified ratings
Wonderful
458
Very good
208
Good
258
Okay
175
Fair
224
Mediocre
143
Poor
384
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent location, especially its proximity to the Arch, concert venues, and downtown attractions, as well as the convenience of free parking. However, many reviews highlight significant cleanliness issues in rooms and bathrooms, outdated facilities, and a lack of amenities such as a pool, breakfast, or microwaves. Service is frequently described as unfriendly or unprofessional, with some guests experiencing reservation problems and extra charges. Overall, while the location is a strong positive, improvements in cleanliness, amenities, and service are needed.AI-generated from customer reviews
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7.5 out of 10
1152 reviews
5.7 out of 10
459 reviews
6.8 out of 10
21 reviews
6.1 out of 10
10 reviews
All reviews
Cons (-) Don't be fooled by the pictures online. The place is dirty, with a deserted atmosphere. The front revolving door is broken. It smells like cigarette smoke, alcohol and urine. They charge a $100 incidental fee at check-in and say you will get it all back. Then you automatically get charged a $20/day 'resort fee' that is supposed to cover your amenity usage. Like the fitness center in which not one ...
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Pros (+) The room was amazing, and the riverfront view was beautiful. Overall, we were very satisfied with our stay.
Cons (-) Third shift housekeeping was very lax and unresponsive when we needed any extra towels.
Cons (-) When we arrived, we waited 30 minutes to be acknowledged. There was no apology made for slow service. The two women were taking care of one man and didnt even look in our direction. Once we were helped, it took them another 30 minutes to find our reservation. They were relatively rude and seemed put out by our stay. I will never stay there again.
Pros (+) I enjoy the comfortable, clean rooms, easy access to the casino too!
Cons (-) Price was a bit high.
Cons (-) There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded to charge us for the resort fees. Why would we be charged the full price for the resort fee when we can't use the full amenities? That doesn't make sense. When we went to discuss this with the manage...
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Pros (+) Nothing
Cons (-) There is absolutely nothing to like about this place they screwed up my reservation, I had to sleep on the floor, the room was not clean, the staff was rude. Parking was terrible and confusing. I regret staying there!
Pros (+) The room was nice and had plenty of space
Cons (-) Had no Wifi access and tried calling the front desk and could not get anyone to answer phone. Was thinking of ordering room service but had no menu and again could not get an answer from front desk.
Pros (+) The staff were concerned and helpful.
Pros (+) The location was convenient for local attractions. The room we stayed in was newly renovated and very clean.
Cons (-) It would've been nice to be able to go to the lobby of the hotel and get breakfast and a good cup of coffee without having to go to over to the casino.
Location
901 North 1st Street, St. Louis, MO 63102
What's nearby
- Lumiere Place Casino79 m
- Edward Jones Dome0.5 km
- Eads Bridge0.5 km
- Gateway Arch0.8 km
- United States Customhouse and Post Office0.9 km
- Wainwright Building0.9 km
- Shrine of St. Joseph1 km
- Downtown St. Louis1 km
- Busch Stadium1.3 km
- Citygarden1.5 km
- New Mississippi River Bridge1.5 km
- Enterprise Center1.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination
Which month has the cheapest rates at HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination is December, with an average nightly rate of R2 644. The most expensive month is February at R3 508 per night.
What is the cheapest day to book HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination is Sunday, with an average nightly rate of R2 520. The most expensive day is Friday at R5 716 per night.
How far in advance should you book HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination, book around 5 weeks in advance. This could save you approximately 16% compared to booking last minute.
FAQs when booking at HoteLumière at the Arch Hotel & Casino - A Caesars Rewards Destination
Nearby hotels and places to stay
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See most recommended stays in St. LouisGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
1,4 km | Lambert-St Louis | 21,0 km |