Best Western Premier Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen 518010, China
+86 755 2558 6333

Cheapest
rate per night

7,7

Good
based on 1 484 reviews
Best Western Premier Shenzhen Felicity Hotel - Shenzhen, Guangdong, China
Tue 6/22
-
Wed 6/23
Compare vs KAYAK |

Provider Nightly total
Trip.com R6 166
Trip.com

Good to know

Value for money

7,7

Distance to city centre

6,0 km

Location rating

8,3

Nearest airport

Shenzhen

Distance to airport

32,4 km

Rooms available at Best Western Premier Shenzhen Felicity Hotel

Tue 6/22
Wed 6/23
Enter your desired dates in the search form directly above to see room rates for this hotel.

Reviews of Best Western Premier Shenzhen Felicity Hotel

Pros

Cons

Traveller rating

3
1
2
1
0

Time of year

Traveller type

Show reviews that mention

+
good location in 335 reviews
old hotel in 280 reviews
railway station in 232 reviews
friendly staff in 219 reviews
shenzhen in 112 reviews
close to train in 87 reviews
nice view in 72 reviews
pool was closed in 71 reviews
little bit in 66 reviews
breakfast buffet in 53 reviews
value for money in 53 reviews
front desk in 39 reviews
needs renovation in 39 reviews
rmb deposit in 38 reviews
room was very old in 35 reviews
smoking room in 32 reviews
cigarette smoke in 23 reviews
commercial centre in 20 reviews
room was clean in 19 reviews
rmb per in 18 reviews
easy access in 14 reviews
border crossing in 13 reviews
club lounge in 11 reviews
shopping mall in 10 reviews
furniture old in 7 reviews
  • Okay
    Apr 2018
    5,7

    Great Location--Lousy staff

    I constantly travel between Hong Kong and southern China. I often use this hotel when I need to take an early Chinese high speed rail train and I want to skip the border. This is a western friendly hotel. It is comfortable with nice views of Lo Wu and Hong Kong. It has adequate plumbing. Above all, you are right at the border and the Shenzhen Metro and the train station to Guangzhou. There is even a great halal restaurant on Heping Road. The prices are reasonable.

    I booked via an app and I used a credit card. Staff did not give me an option to pay in local currency but used USD automatically. This would have cost me another 5 USD. This is unacceptable bordering on theft. Everyone gives you an option to choose currency. Fortunately, I screamed bloody murder and paid in cash.

  • Good
    Aug 2017
    6,8

    Close to the train station.

    Gym and pool were out of bounds, Buffet breakfast only just average.

  • Mediocre
    Jul 2017
    2,5

    Smell of mold in the room

    I booked Best Western Felicity Hotel for two nights, July 25-27. I arrived ataround 2:00 am at the hotel and they gave me a smocking room when I asked for a on smocking room. It smelled so bad that I couldn't bear it and I asked to be moved to a non smocking room. The room that they offered me had a smell of mold. It was so late at night, I just couldn't move out and search for another hotel. Then I was looking for an iron to steam my pants, and I couldn't find a plug in the room to plug it in. I called room service and they brought me a special transform. I finally had the transformer, the iron was broken. I had to call to exchange the iron. In the morning I wanted to go to the gym and swimming pool and it swimming closed due to renovation. I just feel it's not a 5 star hotel. I couldn't stand it any longer, I checked out and I went to a different hotel for the second night

  • Excellent
    Nov 2015
    9,7

    Everything was very nice and pleasant, just as you expect from a 4 or 5 stars hotel.

    Internet connection was very disappointing, more frustrating was that they know about it and don't do nothing to satisfy that need

  • Excellent
    Nov 2015
    10,0

    overall very good

    They have English speaking staff, the room wad excellent i upgraded to a suit Room for only 100rmb. It looks and feels like a luxury hotel.

    There internet connection sucks really sucks. Is like they have one connection to a million people. Frustrating slow.

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About Best Western Premier Shenzhen Felicity Hotel

Overview

Stay at this full service hotel with all convenient location around, that makes your business or leisure trip more comfortable! The Best Western Premier Shenzhen Felicity Hotel is in the heart of Lo Wu District, convenient to business, shopping and transportation. Business guests will appreciate the full service business center, complete with meeting rooms and banquet facilities. Other hotel amenities include a fully equipped fitness center, large outdoor pool and onsite restaurant and lounge, offering a variety of Chinese, Japanese and international cuisine. Transportation is available from Shenzhen to Hong Kong city center and the Hong Kong International Airport. Make an online reservation today at the Best Western Premier Shenzhen Felicity Hotel and save! Enjoy your stay!

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,7 Good

based on 1 484 reviews

7,7

Cleanliness

7,7

Comfort

7,3

Facilities

8,5

Food

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Best Western Premier Shenzhen Felicity Hotel

Window
Wine glasses
ATM on-site
Electric kettle
Babysitting or child care
Business centre
Entire unit located on ground floor
Car hire
Wake-up service
Entire unit wheelchair accessible
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Fruits
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Tour desk
Physical distancing in dining areas
Spa
Process in place to check health of guests
Interconnected room(s) available
Outdoor pool
Key card access
CCTV in common areas
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Landmark view
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check-out
Hairdryer
Fitness centre
Cable or satellite TV
24-hour security
Air-conditioned
Newspapers
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Airport shuttle (surcharge)
Delivered food is securely covered
Food can be delivered to guest accommodation
Free parking
Staff follow all safety protocols as directed by local authorities
Pool view
Coffee shop
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Storage available
Private parking
Wedding services
Free Wi-Fi
Ticket service
River view
Disabled access
Linens
Towels
Safety deposit box
Seating area
Lift
Massage
Library
Shampoo
Shower
Shower cap
Accessible by lift
Slippers
Socket near the bed
Additional toilet
Sofa
Alarm clock
Bathtub
Soundproofing
Body soap
Bottle of water
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Thermometers for guests provided by property
Safe
Sauna
Toothbrush
City view
Cleaning products
Dustbins
TV
Upper floors accessible by lift
Conditioner
Desk
Wardrobe or closet

FAQs when booking at Best Western Premier Shenzhen Felicity Hotel

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Does Best Western Premier Shenzhen Felicity Hotel offer free Wi-Fi?

Does Best Western Premier Shenzhen Felicity Hotel offer free parking?

Does Best Western Premier Shenzhen Felicity Hotel offer free airport shuttle service?

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Does Best Western Premier Shenzhen Felicity Hotel have a pool?

Photos of Best Western Premier Shenzhen Felicity Hotel

Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Bedroom
All photos (35)
Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Bedroom
Bedroom (16)
Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Bar
Bar (2)
Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Pool
Pool (1)
Best Western Premier Shenzhen Felicity Hotel - Shenzhen - Restaurant
Restaurant (5)

Property safety measures

Best Western Premier Shenzhen Felicity Hotel has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Shenzhen Museum1.3 km
  • Shun Hing Square1.3 km
  • Lizhi Park1.5 km
  • Dongmen Pedestrian Street1.7 km
  • People's Park2.2 km
  • Huanggang Port4 km

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Hotels Asia China Guangdong Shenzhen Best Western Premier Shenzhen Felicity Hotel