Sheraton Santo Domingo Hotel

4 stars
8,3
Very good
based on 881 reviews
881 reviews
365 George Washington Avenue, Santo Domingo, Dominican Republic
365 George Washington Avenue, Santo Domingo
+1 809 221 6666
Mon 26/10
-
Tue 27/10
2 guests, 1 room
Pool
Patio
Building
Restaurant
Pool
Building
Pool
Patio
Building
Banquet hall
Bathroom
Other
Lobby
Outdoor view
Conference room
Conference room
Building
Lounge
Building
Building
Living room
Dining room
Living room
Building
Pool
Gym
Living room
Pool
Outdoor view
Lobby
Restaurant
Conference room
Bedroom
Pool
Pool
Bedroom
Balcony
Banquet hall
Balcony
Banquet hall
Lobby
Bedroom
Bedroom
Bedroom
Banquet hall
Other
Bedroom
Bedroom
Conference room
Conference room
Balcony
Bathroom
Bedroom
Other
Lounge
Balcony
Bedroom
Balcony
Restaurant
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request. Sheraton Santo Domingo Hotel offers 248 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 42-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis. An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna. Children aged under 18 years old are not allowed in the swimming pool or health club without adult supervision.
8,3
Very good
881 reviews

Latest deals for Sheraton Santo Domingo Hotel

Mon 26/10
-
Tue 27/10
Deals from
R1 788
•Cheapest rate per night
Compare prices for Standard Room, Queen room and 17 more Sheraton Santo Domingo Hotel deals.
Standard Room, bed type unknown
R1 788
nightly with fees
Queen room, 1 queen bed
R2 504
nightly with fees
King room, 1 king bed
R2 543
nightly with fees
Queen room, 1 queen bed
R2 051
nightly with fees
Standard Room, bed type unknown
R2 200
nightly with fees
Double room, bed type unknown
R2 464
nightly with fees
Queen room, 1 queen bed
R2 083
nightly with fees
King room, 1 king bed
R2 234
nightly with fees
Queen room, bed type unknown
R2 115
nightly with fees
King room, 1 king bed
R3 135
nightly with fees
Queen room, 1 queen bed
R2 208
nightly with fees
Double room, bed type unknown
R2 283
nightly with fees
King room, 1 king bed
R2 305
nightly with fees
Queen room, 1 queen bed
R2 504
nightly with fees
King room, 1 king bed
R2 420
nightly with fees
Queen room, bed type unknown
R2 462
nightly with fees
Queen room, 1 queen bed
R2 462
nightly with fees
King room, 1 king bed
R2 504
nightly with fees
Deluxe room, 1 king bed
R2 925
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton Santo Domingo Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking
  • Business centre

Reviews of Sheraton Santo Domingo Hotel

8,3
Very good
881 verified ratings
Wonderful
464
Very good
137
Good
110
Okay
62
Fair
33
Mediocre
21
Poor
55

Summary of reviews

Guests say
Guests consistently appreciate the hotel's excellent location, with many highlighting its proximity to key attractions and convenience for travel. However, there are repeated complaints about the quality of service, including slow or unresponsive staff and issues at check-in. Cleanliness and the condition of the facilities are also noted concerns, with several guests mentioning outdated rooms and bathrooms in need of renovation. While some guests found the hotel comfortable and enjoyed amenities like breakfast and the pool, overall satisfaction is tempered by these recurring negative aspects.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Service1.5 out of 10
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10
Wonderful
Gabriel, Dec 2025
Everything was good 👍🏼
10
Wonderful
Hanan, Jul 2024
I loved easy checkin, beautiful lobby, pool on roof, location, and great service. Better could have been the rooms need to be modernized especially furniture and bathroom is old.
10
Wonderful
Celin, May 2019
Pros (+) The bedding super comfortable, fluffy and perfect quality. We were overwhelmed with the staff hospitality, from the bell person( Elias) to the reception( Ivan), room service, the pool attendant. Everyone went above and beyond. My daughter and I commented on our flight back about how our last day in Santo Domingo was outstanding due to the courtesy from the staff at the Sheraton.
Cons (-) Not a thing. Service above and beyond expectation.
10
Wonderful
Yahaira, Oct 2018
Pros (+) The Service is Excellent!
10
Wonderful
Nathan, Feb 2018
Pros (+) I have stayed at many hotels and resorts around the world. This place from the start treats you like you like you are the only one in the room :). The staff is very friendly and helpful. The food was great especially the pasta and shrimp, the salmon wasn’t as fresh as I like but still it was good. The facilities were 4/5 and were state of the art. With the Sheraton club ithe benefits are so worth ...
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9.4
Wonderful
Amy, Nov 2017
Pros (+) The room was spacious and the lobby and restaurants were very nice. Casino next door was unexpected surprise, which my parents loved.
Cons (-) The only thing was the location isn't as close to colonial zone, but not much they can do about that
7.4
Good
Anonymous, Feb 2017
Pros (+) The view was outstanding and the staff were very attentive. The facility was nice, but there were a few issues with the conference rooms, electricity and water issues.
Cons (-) The rooms were just ok. The decor is very basic and one of my colleagues complained that she felt a bit claustrophobic in her room. We tried to hook up the computer to the tv via a cord-- and the hotel only has one remote control (for the entire hotel) that changes the inputs on the tv. The prices for the buffets/food were ridiculous. $35 for lunch plus 28% in taxes. This includes the 18% ITBIS an...
Read more

Location

365 George Washington Avenue, Santo Domingo

What's nearby

  • La Puerta del Conde1.2 km
  • Malecon Center1.3 km
  • Monasterio de San Francisco1.6 km
  • Teatro Nacional1.6 km
  • Convento de los Dominicos1.6 km
  • Port of Santo Domingo1.7 km
  • Catedral Primada de América1.8 km
  • Chu Chu Colonial1.9 km
  • Panteón de la Patria2.1 km
  • Fortaleza Ozama2.1 km
  • Museo de las Casas Reales2.1 km
  • Alcazar de Colon2.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Sheraton Santo Domingo Hotel

Which month has the cheapest rates at Sheraton Santo Domingo Hotel?

The cheapest month to stay at Sheraton Santo Domingo Hotel is April, with an average nightly rate of R2 466. The most expensive month is November at R2 680 per night.

What is the cheapest day to book Sheraton Santo Domingo Hotel?

The cheapest day to book Sheraton Santo Domingo Hotel is Friday, with an average nightly rate of R2 378. The most expensive day is Thursday at R2 546 per night.

How far in advance should you book Sheraton Santo Domingo Hotel?

To get the best price at Sheraton Santo Domingo Hotel, book around 3 weeks in advance. This could save you approximately 17% compared to booking last minute.

FAQs when booking at Sheraton Santo Domingo Hotel

  • Where is Sheraton Santo Domingo Hotel located?

    Sheraton Santo Domingo Hotel is located at 365 George Washington Avenue in Gazcue, 4,2 km from the centre of Santo Domingo. La Puerta del Conde is the closest landmark to Sheraton Santo Domingo Hotel.

  • When is check-in time and check-out time at Sheraton Santo Domingo Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Santo Domingo Hotel.

  • Does Sheraton Santo Domingo Hotel offer free parking?

    Yes, Sheraton Santo Domingo Hotel offers free parking.

  • How far is Sheraton Santo Domingo Hotel from the airport?

    Sheraton Santo Domingo Hotel is 15,3 km from Santo Domingo Dr. Joaquin Balaguer. Sheraton Santo Domingo Hotel is 24,4 km from Santo Domingo Las Americas.

  • Does Sheraton Santo Domingo Hotel have a pool?

    Yes, Sheraton Santo Domingo Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Santo Domingo Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Santo Domingo Hotel in Santo Domingo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Santo Domingo Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Santo Domingo Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
69% cheaper
Hotelito Bonito Eli & Edw
8.7 Excellent (39 reviews)0,17 kmOutdoor pool, Bar/Lounge, Free Wi-FiR658+
5-star hotel
1% cheaperCrowne Plaza Santo Domingo By IHG8.7 Excellent (1 028 reviews)0,21 kmOutdoor pool, Fitness centre, RestaurantR2 114+
4-star hotel
Renaissance Santo Domingo Jaragua Hotel and Casino8.4 Excellent (1 144 reviews)0,23 kmOutdoor pool, Fitness centre, RestaurantR2 498+
3-star hotel
85% cheaperMaison Gautreaux6.2 Good (1 764 reviews)0,27 kmBar/Lounge, Room service, Free Wi-FiR329+

Cheapest

See cheapest stays in Santo Domingo
3-star hotel
89% cheaper
Caribbean Hotel Santo Domingo
4.6 Okay (1 058 reviews)0,68 kmBar/Lounge, Room service, Free Wi-FiR231+
3-star hotel
85% cheaperMaison Gautreaux6.2 Good (1 764 reviews)0,27 kmBar/Lounge, Room service, Free Wi-FiR329+
3-star hotel
79% cheaper
Bamboo House
7.5 Good (13 reviews)0,6 kmWi-Fi, Flat-screen TVR444+
3-star hotel
77% cheaper
Hostal Boutique 53
8.1 Excellent (559 reviews)0,61 kmWi-Fi, Flat-screen TV, TVR494+

Most recommended

See most recommended stays in Santo Domingo
2-star hotel
69% cheaper
Hotelito Bonito Eli & Edw
8.7 Excellent (39 reviews)0,17 kmOutdoor pool, Bar/Lounge, Free Wi-FiR658+
5-star hotel
1% cheaperCrowne Plaza Santo Domingo By IHG8.7 Excellent (1 028 reviews)0,21 kmOutdoor pool, Fitness centre, RestaurantR2 114+
4-star hotel
11% cheaper
Mauad Hotel Boutique & Spa, a member of Radisson Individuals
8.7 Excellent (1 785 reviews)0,65 kmOutdoor pool, Restaurant, Bar/LoungeR1 908+
4-star hotel
55% cheaper
Stay Here Suites
8.6 Excellent (291 reviews)0,72 kmOutdoor pool, Fitness centre, RestaurantR954+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,0
4,2 km
Santo Domingo Dr. Joaquin Balaguer
15,3 km

More options for your stay in Santo Domingo