Matum Hotel & Casino

Av. Las Carreras 1, Santiago de los Caballeros 0, Dominican Republic
+1 809 581 3107

Cheapest
rate per night

6,8

Good
based on 334 reviews
Matum Hotel & Casino - Santiago de los Caballeros, Dominican Republic
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Expedia R1 139
Booking.com R1 139
Hotwire R1 139
Expedia
Booking.com
Hotwire

Good to know

Value for money

6,3

Distance to city centre

0,6 km

Location rating

8,1

Rooms

Check-in
Check-out

Executive rooms

R1 139+

Bed type
Provider
Nightly base price
Unknown
R1 139 per night
Unknown
R1 139 per night
Unknown
R1 139 per night
Unknown
R1 139 per night
Unknown
R1 173 per night

Superior rooms

R1 139+

Bed type
Provider
Nightly base price
Unknown
R1 139 per night
Unknown
R1 139 per night
Unknown
R1 173 per night

Reviews

Pros

Cons

Traveller rating

48
50
43
35
2

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jun 2020
    10,0

    They took care of breakfast. Alot of hotels who promise services like breakfast, are not providing those services bexause of corona virus. But Matum did a great job and provided everything.

  • Poor
    Feb 2020
    1,0

    Nothing went well...There was a leak in the bathroom, when I reported the leak, the staff at the hotel did not do anything to fix, the toilet seat was broken, I have checked out one day early because the hotel was so bad, I checked out on Saturday instead of Sunday. All my complaints went from one ear to the other.

    There was a leak in the bathroom, when I reported the leak, the staff at the hotel did not do anything to fix, the toilet seat was broken, I have checked out one day early because the hotel was so bad, I checked out on Saturday instead of Sunday. All my complaints went from one ear to the other.

  • Excellent
    Feb 2020
    9,0

    Location is very good. Easy to find and close to monument

    Free breakfast was very limited

  • Poor
    Jan 2020
    1,0

    Nothing.

    Some event close to the hotel. Blasting music ALL NIGHT. I did not sleep. Air conditioning barely works. Went from one room where AC didn’t work at all to the next where it barely worked. All the rooms have a bad odor. Hot water took a while to get hot. When I booked the room I wasn’t able to state that there would be 3 of us. They charged an extra 10 dollars when we arrived. Definitely not worth anywhere close to $90 per night AT ALL. I normally do not comment on these things because I don’t care enough but this was terrible. Never staying there again and definitely not recommending it. If you were smart you would take my advice and let your customers know This is a shitty hotel. Only perk is it’s in the city central.

  • Mediocre
    Jan 2020
    2,9

    Rooms smell old, towels were not white, when we were walking to our room there were people naked om other room with the door open! The person that took us to the room spent too much time inside talking us about the room, so we did not even spent the night, we just left!! Awful place

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About

Overview

With a stay at Matum Hotel & Casino in Santiago de los Caballeros, you'll be within a 10-minute walk of Monument to the Heroes of the Restoration and Restoration Heroes Museum. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

6,8 Good

based on 334 reviews

7,0

Cleanliness

6,3

Comfort

7,5

Staff

6,3

Value for money

Check in

15:00

Check out

14:30

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Free Wi-Fi
Disabled access
Business centre
Internet
Cribs available
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Casino
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Night club
Fitness centre
Free parking
Designated smoking area
Terrace/Patio
Towels
Alarm clock
Balcony
Bottle of water
Breakfast in the room
Children's television networks
Cleaning products
Coffee machine
Conditioner
Desk
Dining area
Dining table
Entire unit located on ground floor
Entire unit wheelchair accessible
Family rooms
Fan
Fire extinguisher
Flat-screen TV
Free toiletries
Interconnected room(s) available
Key card access
Kitchenware
Non-feather pillow
Outdoor furniture
Trouser press
Private bathroom
Radio
Safety deposit box
Seating area
Secured parking
Shampoo
Shower
Shower cap
Snack bar
Socket near the bed
Tea/coffee maker
Telephone
Toilet
Toilet paper
Towels/sheets (extra fee)
TV
Upper floors accessible by stairs
Valet parking
VIP room facilities
Wardrobe or closet
Wine glasses
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Kitchen
Shuttle service (additional charge)
CCTV in common areas
CCTV outside property
24-hour security
Concierge service
Child pool
Outdoor pool
No smoking
Restaurant
Safe
Pets not allowed
Wedding services

FAQs when booking at Matum Hotel & Casino

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Photos

All photos (19)
Bedroom (6)
Pool (3)
Dining room (2)
Bathroom (2)

Location

Most popular landmarks

  • Monumento a los Héroes de la Restauración 350 m
  • Fortaleza San Luis 1,3 km
  • Parque Duarte 1,6 km
  • St. James the Apostle Cathedral 1,6 km
  • Puente Hermanos Patiño 1,8 km
  • Centro Cultural Eduardo León Jimenes 2,5 km

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