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Value for money
Distance to city centre
|"Very friendly staff and helpfull."||(in 24 reviews)|
|"Breakfast was good and healthy."||(in 16 reviews)|
|"Food and location is great!"||(in 10 reviews)|
|"Worst f****** night in years!"||(in 11 reviews)|
|"The food and the air conditioner"||(in 5 reviews)|
|"Room was not worth the money"||(in 13 reviews)|
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They took care of breakfast. Alot of hotels who promise services like breakfast, are not providing those services bexause of corona virus. But Matum did a great job and provided everything.
Nothing went well...There was a leak in the bathroom, when I reported the leak, the staff at the hotel did not do anything to fix, the toilet seat was broken, I have checked out one day early because the hotel was so bad, I checked out on Saturday instead of Sunday. All my complaints went from one ear to the other.
There was a leak in the bathroom, when I reported the leak, the staff at the hotel did not do anything to fix, the toilet seat was broken, I have checked out one day early because the hotel was so bad, I checked out on Saturday instead of Sunday. All my complaints went from one ear to the other.
Location is very good. Easy to find and close to monument
Free breakfast was very limited
Some event close to the hotel. Blasting music ALL NIGHT. I did not sleep. Air conditioning barely works. Went from one room where AC didn’t work at all to the next where it barely worked. All the rooms have a bad odor. Hot water took a while to get hot. When I booked the room I wasn’t able to state that there would be 3 of us. They charged an extra 10 dollars when we arrived. Definitely not worth anywhere close to $90 per night AT ALL. I normally do not comment on these things because I don’t care enough but this was terrible. Never staying there again and definitely not recommending it. If you were smart you would take my advice and let your customers know This is a shitty hotel. Only perk is it’s in the city central.
Rooms smell old, towels were not white, when we were walking to our room there were people naked om other room with the door open! The person that took us to the room spent too much time inside talking us about the room, so we did not even spent the night, we just left!! Awful place
With a stay at Matum Hotel & Casino in Santiago de los Caballeros, you'll be within a 10-minute walk of Monument to the Heroes of the Restoration and Restoration Heroes Museum. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 334 reviews
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Most popular landmarks
- Monumento a los Héroes de la Restauración 350 m
- Fortaleza San Luis 1,3 km
- Parque Duarte 1,6 km
- St. James the Apostle Cathedral 1,6 km
- Puente Hermanos Patiño 1,8 km
- Centro Cultural Eduardo León Jimenes 2,5 km