Santiago de los Caballeros car hire

Santiago de los Caballeros car hire

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Same drop-off
Santiago de los Caballeros, Dominican Republic
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Wed 12/4
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Sat 12/7
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Santiago de los Caballeros, Dominican Republic

Santiago de los Caballeros car hire information

Pick-up location Santiago de los Caballeros
Hire locations 27
Airport locations 22

Santiago de los Caballeros car hire reviews and directory

Rated no. 1
National
national
Best rated
8,0 Excellent (884 reviews)
2 locations in Santiago de los Caballeros
National
Locations in Santiago de los Caballeros
Ave. Juan Pablo Duarte Casi
+1 809 583 5543
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
Sunday00:00 - 00:00
Santiago Intl Airport
+1 809 233 8163
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
All National reviews
National reviews in Santiago de los Caballeros

Recent reviews

Find reviews that mention:
customer service
credit card
pick up and drop
car was clean
car available
great car
great service
car was great
great experience
friendly staff
car insurance
great price
drop off the car
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Rated no. 2
E-Z Rent-A-Car
ez
7,3 Good (3 reviews)
1 location in Santiago de los Caballeros
Rated no. 3
Dollar
dollar
5,6 Okay (2 reviews)
1 location in Santiago de los Caballeros
Dollar
Locations in Santiago de los Caballeros
Av.victor Manuel Espaillat
+1 809 221 7168
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 5.0
  • 7.0
  • 6.0
  • 5.0
  • 5.0
Recent reviews
8,0 Excellent
Jun 11 2017
Cons: It was a nice car, very clean and the employees were very helpful
3,2 Mediocre
Feb 28 2018
Reserved a Tahoe or equivalent got a Hyundai Tucson
Pros: Honestly nothing about this rental was good
Cons: The scamming at counter by Daniel. Being charge for want I book but given a smaller car. Listening to Daniel the scammer tell his coworker to get the smaller one so they make more money. I don’t speak much Spanish but I understand it. So listening to it happen in my face was horrible. When dropping the car off no one was there. It took me an extra 30 minutes just to find out I have to park the car in the parking lot and leave key and ticket in drop box behind counter. All the other companies had employees present but dollar did not... first and last time I use them. Even if I see a deal I will just pay more for the better customer service and better treatment.... Bottom line avoid dolar rental in Santiago Dominican Republic and use others
Rated no. 4
Hertz
5,2 Okay (3 reviews)
1 location in Santiago de los Caballeros
Hertz
Locations in Santiago de los Caballeros
Av.victor Manuel Espaillat
+1 809 233 8555
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.0
  • 6.7
  • 5.3
  • 5.3
  • 4.7
Recent reviews
4,0 Okay
Sep 23 2016
False price information
Pros: Samuel was friendly
Cons: I booked online, it showed the total was $27 dollars, Samuel tells me i had to get a car insurance for $36 dollars, i thought he was joking since the rate to rent the car was a lot lower, there was nothing in the web that explained suck a thing, or they were gonna put a hold on my card of $800 dollars, take into consideration i had just started my vacations, this is the worst experience ever, ended up paying $64 dollars and a hold of $70 dollars. Another guy rented the same way, was supposed to pay $249 and with the insurance price went up to $460. #ridiculous
2,0 Mediocre
Oct 22 2016
Pooooooor
Pros: I like when I made the reservation
Cons: When I paid almost double at the end
9,6 Excellent
Jan 29 2017
Pickup in Santiago
Pros: It was easy to get to and it was fast to pick up the car. They also offer a wifi hotspot instead of GPS which we loved. The whole two days we had the rental we had access to wifi to use google maps and to be connected to our family abroad.
Cons: There was an airport tax applied to our reservation that was not part of our original booking. It was about an extra $10 so it wasn't a big deal, but I would have preferred to know all associated fees upfront.
Rated no. 6
Thrifty
thrifty
4,8 Okay (1 review)
1 location in Santiago de los Caballeros
Thrifty
Locations in Santiago de los Caballeros
Santiago Off Ap
+1 809 233 8108
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 4.0
  • 6.0
  • 6.0
  • 6.0
  • 2.0
Recent reviews
4,8 Okay
Jan 3 2017
Kayak presents very deceiving prices compared to o
Pros: Customer services was very helpful in understanding the discrepancies in prices presented by Kayak and the real prices set by Thrifty
Cons: Kayak outdated prices and policies regarding car insurances in different destinations.
Rated no. 7
Enterprise
enterprise
4,7 Okay (7 reviews)
1 location in Santiago de los Caballeros
Enterprise
Locations in Santiago de los Caballeros
Santiago Intl Airport
+1 809 233 8163
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
All Enterprise reviews
Enterprise reviews in Santiago de los Caballeros

Recent reviews

Find reviews that mention:
great customer
car was great
great car
great price
picked up the car
drop the car
Rated no. 8
Budget
3,9 Mediocre (7 reviews)
1 location in Santiago de los Caballeros
Budget
Locations in Santiago de los Caballeros
Av Victor Manuel Espaillat
+1 809 233 8154
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.3
  • 4.9
  • 4.0
  • 4.0
  • 2.6
Recent reviews
4,8 Okay
Dec 6 2016
Ok but nothing Super
Pros: That it was located at the airport I was flying out of
Cons: No Signs on where to drop the truck off once you arrive at the airport and no parking by The kiosk and agent took much longer than expected had to be rushed before flight took off
2,0 Mediocre
Dec 19 2016
Cons: i made a reservation with insurance for 250 but when i got there they toll me that the insurance didt work in the country and want to charge me for the complete reservación 600
4,4 Okay
Apr 3 2017
Too much money
Pros: Friendly service
Cons: Way too much for insurance on a crappy car. Car was slow, overhead inside light didn't work.
2,0 Mediocre
Apr 16 2017
Cons: They try to Scam me To buy full coverage
6,8 Good
May 4 2017
Good!!
Pros: Good customer service
Cons: I would like to know why the price comes much bigger when you finalize than the first price when you reserved?
5,6 Okay
Dec 30 2017
Ok
Pros: Service was quick
Cons: They tried to charge me for the windshield being chipped even though it was obvious those were there previously. Pay attention to every single detail when you pick up the car because they will charge you for ANYTHING when you drop it off.
2,0 Mediocre
Mar 10 2018
The experience was horrible
Pros: I liked nothing about it.
Cons: When I went to pick up the car they were charging me a total of $488.00. When I reserved it total was only $177.00. They representative told me that Kayak is a 3rd party and that they do not honor whatever contact Kayak has offered me. I asked him to see the contact and it said no such thing. They are bad for business.
Rated no. 9
Ace
3,5 Mediocre (3 reviews)
1 location in Santiago de los Caballeros
Ace
Locations in Santiago de los Caballeros
In Terminal
+1 809 233 8177
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 3.3
  • 4.7
  • 4.0
  • 2.0
  • 3.3
Recent reviews
5,6 Okay
Oct 30 2016
Cons: No signs to the airport. Filled the car up before I dropped it off and then the agent told me it was not full. Had to pay almost twice as much than the original reservation price.
2,0 Mediocre
Dec 6 2016
Can't rent from KAYAK
Pros: Nothing. I showed up at the airport and there were absolutely no vehicles available for me to get home at 3:00 am. Thankfully I was traveling with a group and they took me home.
Cons: For the second time in as many trips when I get to the airport at 3:00 am my rental is not available, last April I rented through KAYAK and when I showed up to pick my vehicle all they had for me was a compact car in lieu of the small SVU that I reserved. Not only that, the next day I was responsible for returning the temporary rental back to one of their offices to then pick up my reserved rentals, so basically I wasted my first vacation day dealing with my rental. This time around, I said okay Alamo is definitely not the way to go so let me try ACE, but little did I know this was going to be even worst. After waiting for over 20 minutes to be helped, I was flat out told that my vehicle was not available and the only car available was a full size SUV that I would have to pay more for and I had to take their insurance as my Credit Card insurance was not enough for me to leave with the vehicle. So, this time around I was literally going to be stranded at the airport at 4:00 am unless I took the terms I was offered. Can you imagine, how I would have felt had this not been my country of origin, or if I wasn't traveling with family members that eventually took me home and helped me get a rental at a different place the very next morning. I would never, ever in my life rent from KAYAK again.
2,8 Mediocre
Feb 28 2017
Poor pick up / great return
Pros: Joel Batista, the gentlemen that I returned the car to was simply amazing. He is very kind and always goes above and beyond to accommodate all clients.
Cons: Ms. Marte, the attendant on duty when I picked up the car was extremely rude, sarcastic and very unprofessional. I have been renting from Ace for years at the same location and every time she is working at the time I pick up my rental she always makes a problem out nothing. I have dealt with many Ace attendant and never had a problem with any of them except for this particular person.
Rated no. 10
Alamo
3,4 Mediocre (13 reviews)
2 locations in Santiago de los Caballeros
Alamo
Locations in Santiago de los Caballeros
Ave. Juan Pablo Duarte Casi
+1 809 583 5543
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
Sunday00:00 - 00:00
Santiago Intl Airport
+1 809 233 8163
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 3.4
  • 3.8
  • 3.5
  • 3.1
  • 3.2
Recent reviews
4,4 Okay
Jul 8 2016
Cons: I didn't like the fact that I have to pay a assurance moore expensive that the cost a the vehicles rental that was ridiculous I paid 140 for tree days rental and another hundred something in assurance that was too much I did try to get a assurance from u,s and they didn't let me so I didn't have options they force me to get they assurance which was super expensive.
2,0 Mediocre
Sep 10 2016
Poor Customer Serviced
Cons: Arrived at Santiago, Dominican Republic. Was told that I needed to pay a libality insurance which it was not noted on the reservation of 10.00 dollars per days. Had several issues with the car which they provided upon arrival. When I arrived to Puerto plata I needed change the vechile due to strut wasn't working. They provided me with another model which had 86,000 miles. The quality of service was poor. Again changing the Suv the following day was given a small size by Luis and called a liar not the service which I expected. I rented with Saving after I cancelled Alamo and receive amazing service. Thank You Saving for your amazing customer service.
2,0 Mediocre
Sep 20 2016
Pros: Horrible when I got there with the reservation they told me that they don't have any car for me.
Cons: Never rent at car from that company Alamo. I got to Dr at 2:00 am and they just told me we don't have any car for you. And I show then my reservation.
3,6 Mediocre
Sep 24 2016
Unsatisfied with Alamo
Pros: Return representative did a good job. Car ran well except for 2 warning lights lit on dash board.
Cons: Check in Representative refused to accept the car insurance - Allianz - that I bought on your site. Insisted I pay $180 in additional insurance! and refused to rent me the car until I paid. Car was covered in dents and scratches. Two engine lights were lit. Will not use Alamo again.
8,4 Excellent
Oct 31 2016
Awsome customer service despite I had to wait abou
Pros: The gentlemen were very courteous and apologetic for having me wait over an hour to complete my check in. But the check out was less the 5 minutes.
Cons: The check in system is extremely tedious and long.
2,0 Mediocre
Feb 8 2017
Pros: Nothing at all
Cons: They didn't respect my booking online they overcharged me at the airport and everything was a disaster they basically force me to pay higher prices on the car rental and insurance as well and there is skews was the kayak was responsible for
2,0 Mediocre
Feb 27 2017
Cons: Price change at counter
2,0 Mediocre
Feb 19 2019
Cons: Alamo did not honor the reservation made through Kayak. I had reserved a Chevrolet Tahoe or similar through Kayak. Alamo informed me that I would have to pay $140 more per day in order to rent that type of vehicle. I attempted to speak with management in the Dominican Republic to no avail.
2,0 Mediocre
Mar 31 2019
Pros: nothing
Cons: The ALAMO employee at the airport counter is running his own business. $600 is the lowest price you have to pay in order to have a car at the ALAMO rental car at the Santiago’s airport, while other car rental companies would charge halve that price.
10,0 Excellent
May 20 2019
Pros: Staff was very friendly and helpful i have a great experience with alamo
Cons: I had last minute changes to my rental location Everything was very smoothly no complaints.
Rated no. 11
Europcar
2,7 Mediocre (3 reviews)
1 location in Santiago de los Caballeros
Europcar
Locations in Santiago de los Caballeros
Santiago Del Cibao Int'l Airport
+1 809 233 8150
  • 2.7
  • 2.0
  • 2.7
  • 2.7
  • 3.3
Recent reviews
2,0 Mediocre
Jul 18 2018
Pros: nothing
2,0 Mediocre
Jan 3 2018
Cons: The worst in service when l get there nobody's was at the counter l tried to call no answer l got stuck at the airport. Never again.
4,0 Okay
Feb 21 2019
Pros: Because I purchased insurance thru the the web while making my reservation I was forced to do a 1500 usd damage deposit, the car was filthy and looked like it went 10 rounds with mike Tyson
Cons: A different rental car company,
Rated no. 12
Avis
2,6 Mediocre (5 reviews)
2 locations in Santiago de los Caballeros
Avis
Locations in Santiago de los Caballeros
Avenida Victor Manuel Espaillat
+1 809 233 8154
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Carretera Santiago Licey Km2
+1 809 582 7007
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 2.0
  • 2.8
  • 3.2
  • 2.0
  • 3.2
Recent reviews
2,0 Mediocre
Jan 27 2017
Not happy with the Avis people in Santiago
Pros: Nothing. Didn't end up renting from them. It felt like they were crooked and trying to rip me off.
Cons: They didn't honor the reservation. Didn't except the Discover insurance or Visa insurance. Were going to charge me more than the reservation. Ended up renting a vehicle for a 3rd of the cost elsewhere.
2,0 Mediocre
Jan 17 2018
Worst experience
Cons: Worst service ever, reservation was for 12/26 at 9:00am, Insurance was paid, got to the rental place to pick up the car at noon and they told me reservation was cancelled andthere was no car available
5,2 Okay
Feb 6 2018
No one at the counter
Pros: The only thing I liked was that the vehicle was at the terminal, That's it.
Cons: At the time of pickup the agent was really aggressive on trying to sell me additional coverage that I didn't want, at one point he suggested that I was being cheap, which I thought it was very unprofessional. At the time of drop off, no one was at the counter, another agent from a different car rental company was able to get in touch with the agent for Avis and told that person to tell me that he was going to be there in 5 minutes, 45 minutes later, still no show, I had to leave the paperwork and keys at his desk so that I wouldn't miss my flight. EXTREMELY DISAPPOINTED!!!!
2,0 Mediocre
May 24 2019
Pros: Nothing I had a reservation, arrived to the counter at 230am after my arrival, and was informed they did not have a car for me, seems to be a common occurrence there were other people on the flight in the same situation, I ended up paying double and a drop off fee to get a cat to get to cabarete
Cons: Done the job correctly and had vehicles there knowing you had reservations arriving at 230am in a foreign country this is totally un acceptable, I thought Avis was a class act and k a y a k was zero assistance
2,0 Mediocre
May 31 2019
Pros: The car itself was fine.
Cons: The entire check-in process. Upon arrival they told me that my reservation was "incorrect" even though my confirmation email was correct and therefore they had to "charge me more for the correct car"
Rated no. 13
Economy Rent a Car
2,5 Mediocre (5 reviews)
1 location in Santiago de los Caballeros
Economy Rent a Car
Locations in Santiago de los Caballeros
Salida Del Aeropuerto Int`l Del Cibao
+1 809 612 5080
  • 2.8
  • 2.8
  • 2.4
  • 2.0
  • 2.4
Recent reviews
2,0 Mediocre
Jan 30 2017
Never showed up
Pros: When we booked our car with economy, there was no mention of the fact that the office was outside of the airport. We went up to the 12 desks of rental cars and asked where the Economy desk was located and one of the reps explained that a rep will meet you outside. We went outside and no one was there, so we went back k. After a couple of calls and another unsuccessful attempt to link up with Economy outside the airport, we decided to go back in and book with another car rental company (as thankfully cars were available). We had to pay over double the price of what we reserved on Economy. Terrible experience!
4,4 Okay
Mar 9 2017
No pick up at airport
Pros: Car worked but could have been a little bigger
Cons: No pick up at terminal had to pay $20.00 US dollars to have a cab take me the equivalent of a 1/4 mile and shady as hell. The store was closing even though it was supposed to be open 24 hours and the guy said you should have called
2,0 Mediocre
Mar 27 2017
Not pleasant
Cons: They had me waiting 40 min at airport for pick-up. When he finally came around he mixed up my name and left after I told him I wasn't "Ruben" then he came back around when he called back and noticed he had the reservations mixed up. Secondly I bought and reserved everything online including insurance. So I had 2 insurance policy's, one from my credit card and the additional and only option you can buy online. Once at the counter he was forcing me to buy THEIR insurance for some bogus reason about not being covered for third party which was untrue. The whole wait time and trying to scam me into purchase additional coverage for no reason I decided to go with a different company that gave me a better price while I was waiting for his pickup. Horrible experience, tons of wasted time and not transparent with prices.
2,0 Mediocre
Jun 6 2017
Cons: the economy shuttle never appeared I wait for 45 minute
2,0 Mediocre
Mar 18 2019
Pros: Nothing
Cons: Everything. They have hidden Fees... And they customer services rep not even had a good attitude.
Sunnycars
sunnycars
3 locations in Santiago de los Caballeros
Sunnycars
Locations in Santiago de los Caballeros
Ave. Juan Pablo Duarte
Santiago del Cibao Intl. Airport
Seccion Uveral
INTERRENT
interrent
2 locations in Santiago de los Caballeros
INTERRENT
Locations in Santiago de los Caballeros
Cibao International Airport
Santiago International Apt
+1 829 745 0133
keddy by Europcar
keddy
1 location in Santiago de los Caballeros
keddy by Europcar
Locations in Santiago de los Caballeros
Santiago Del Cibao Int'L Airport
L&M Car Rental
lmcarrental
1 location in Santiago de los Caballeros
L&M Car Rental
Locations in Santiago de los Caballeros
Ave Victor Espalliat Km1
MEXRENTACAR
mexrentacar
1 location in Santiago de los Caballeros
MEXRENTACAR
Locations in Santiago de los Caballeros
Av. Víctor Manuel Espaillat
NU Car
nucar
1 location in Santiago de los Caballeros
NU Car
Locations in Santiago de los Caballeros
Cibao International Airport
+1 809 612 3721
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
Sixt
sixtrentacar
1 location in Santiago de los Caballeros
Sixt
Locations in Santiago de los Caballeros
Av. Victor Manuel Espaillat
+1 809 541 7498
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
U-Save
u-save
1 location in Santiago de los Caballeros
U-Save
Locations in Santiago de los Caballeros
AVENIDA AEROPUERTO CIBAO
809-480-8867
42 travellers who hired a car in Santiago de los Caballeros gave the car agency they used an average rating of 3,5

Car hire locations in or near Santiago de los Caballeros

When to book a car hire in Santiago de los Caballeros

Average daily price per month
Car hire prices as pick-up date approaches
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Top tips for renting a car in Santiago de los Caballeros

  • Book your car hire in Santiago de los Caballeros at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Santiago de los Caballeros

What is the best car hire agency in Santiago de los Caballeros?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Santiago de los Caballeros are Alamo (8,7, 6505 reviews), Avis (7,6, 2246 reviews), and Budget (7,4, 4185 reviews).

How can I find a car hire near me in Santiago de los Caballeros?

Take a look at our extensive car hire location map to find the best car hire deals near you.

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