Guest reviews
Overall rating
7,4
Good
Based on 4 182 reviews
Cleanliness
6,1
Comfort
5,8
Pickup/dropoff
5,6
Value for money
5,0
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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10,0
Pros: Nice vehicle at affordable price
Cons: Will be better if told about insurance requirements before reserving.
review from
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2,0
The experience was horrible
Pros: I liked nothing about it.
Cons: When I went to pick up the car they were charging me a total of $488.00. When I reserved it total was only $177.00. They representative told me that Kayak is a 3rd party and that they do not honor whatever contact Kayak has offered me. I asked him to see the contact and it said no such thing. They are bad for business.
review from
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5,6
Ok
Pros: Service was quick
Cons: They tried to charge me for the windshield being chipped even though it was obvious those were there previously. Pay attention to every single detail when you pick up the car because they will charge you for ANYTHING when you drop it off.
review from
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10,0
DR car rental
Pros: Clean, modern and dependable vehicles. Great staff.
Cons: No dislikes.
review from
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10,0
DR remtal
Pros: Modern vehichle, clean and dependable. Zero complaints.
Cons: Nothing not to like.
review from
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6,0
Auto rental
Pros: Car was dependable.
Cons: Upon renting vehicle taxes were included on line. Seems that more taxes were charged when vehicle was returned. Not sure why all fees were not charge when rental was booked on line?
review from
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6,8
Good!!
Pros: Good customer service
Cons: I would like to know why the price comes much bigger when you finalize than the first price when you reserved?
review from
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2,0
Cons: They try to Scam me To buy full coverage
review from
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4,4
Too much money
Pros: Friendly service
Cons: Way too much for insurance on a crappy car. Car was slow, overhead inside light didn't work.
review from
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2,0
Cons: i made a reservation with insurance for 250 but when i got there they toll me that the insurance didt work in the country and want to charge me for the complete reservación 600
review from
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4,8
Ok but nothing Super
Pros: That it was located at the airport I was flying out of
Cons: No Signs on where to drop the truck off once you arrive at the airport and no parking by The kiosk and agent took much longer than expected had to be rushed before flight took off
review from
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3,2
Pros: 1. They will come up with all kind of excuses to sell their insurance 2. If you have a debit card, not a credit card, they will treat you like you aredumb and stupid.
Cons: 1-With a debit card your deposit go up to $700.00. 2- They will not accept the insurance purchased at kayak website if you pay with a Debit Card, only accept insurance if you have a Credit Card. 3- Budget make me pay for parking to get out of airport even when at ticket start time, I was not even in the country. They credit the parking price only if you complaint.
review from
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10,0
Pros: Nice vehicle at affordable price
Cons: Will be better if told about insurance requirements before reserving.
review from
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10,0
DR car rental
Pros: Clean, modern and dependable vehicles. Great staff.
Cons: No dislikes.
review from
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10,0
DR remtal
Pros: Modern vehichle, clean and dependable. Zero complaints.
Cons: Nothing not to like.
review from
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2,0
The experience was horrible
Pros: I liked nothing about it.
Cons: When I went to pick up the car they were charging me a total of $488.00. When I reserved it total was only $177.00. They representative told me that Kayak is a 3rd party and that they do not honor whatever contact Kayak has offered me. I asked him to see the contact and it said no such thing. They are bad for business.
review from
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5,6
Ok
Pros: Service was quick
Cons: They tried to charge me for the windshield being chipped even though it was obvious those were there previously. Pay attention to every single detail when you pick up the car because they will charge you for ANYTHING when you drop it off.
review from
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6,0
Auto rental
Pros: Car was dependable.
Cons: Upon renting vehicle taxes were included on line. Seems that more taxes were charged when vehicle was returned. Not sure why all fees were not charge when rental was booked on line?
review from
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2,0
Cons: They try to Scam me To buy full coverage
review from
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4,4
Too much money
Pros: Friendly service
Cons: Way too much for insurance on a crappy car. Car was slow, overhead inside light didn't work.
review from
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2,0
Cons: i made a reservation with insurance for 250 but when i got there they toll me that the insurance didt work in the country and want to charge me for the complete reservación 600
review from
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4,8
Ok but nothing Super
Pros: That it was located at the airport I was flying out of
Cons: No Signs on where to drop the truck off once you arrive at the airport and no parking by The kiosk and agent took much longer than expected had to be rushed before flight took off
review from
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3,2
Pros: 1. They will come up with all kind of excuses to sell their insurance 2. If you have a debit card, not a credit card, they will treat you like you aredumb and stupid.
Cons: 1-With a debit card your deposit go up to $700.00. 2- They will not accept the insurance purchased at kayak website if you pay with a Debit Card, only accept insurance if you have a Credit Card. 3- Budget make me pay for parking to get out of airport even when at ticket start time, I was not even in the country. They credit the parking price only if you complaint.
review from
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Where can I find Budget hire cars in Santiago de los Caballeros?
Av Victor Manuel Espaillat, Budget car hire
Address
Av Victor Manuel EspaillatPhone
+1 809 233 8154FAQs about hiring a car from Budget in Santiago de los Caballeros
How many car hire locations does Budget have in Santiago de los Caballeros?
Budget has 1 car hire location in Santiago de los Caballeros. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Santiago Airport (STI)?
Yes
Does Budget offer shuttle or airport pick-up services from Santiago Airport (STI)?
Yes