San Juan Hostel

no heating anywhere and it is now freezing

Geographic situation

The guy at the reception clearly didn't wanted to be there, pretty cold welcoming, he just gave us the key to the room and barely talked to us. (The girl on the other hand was helpfull) The room was the size of closet. Only one shower of 2 worked but the bathroom is in a putty state. Breakfast was poor (noticed a fly in the juice jar, apparently they don't change it cause it stayed there for 3 days in a row). No one was there on the check out, so we left the money in the room and left. This place is clearly not worth the money.

Breakfast was good with a variety of options. Location might’ve been okay (wasn’t too far from bus terminal) but I was only in San Juan briefly so I didn’t really explore. Kitchen and bathrooms were reasonably clean.

Staff weren’t helpful. At check in, they showed me my room and that was it. I had to ask where the kitchen and bathrooms were, what the wifi password was and what time breakfast started. In the morning, the lady at reception disappeared so another lady helped me hail a taxi outside.

Staff were really friendly and the hostel is in a great location! Really lovely roof terrace.

There was only 2 bathrooms (that I was shown) and only 1 bathroom had a lock. Neither toilet had a flush button - you had to pull up part of the mechanism that was exposed in the brickwork! WiFi went down for 2 days, not sure why.