Palace Hotel, a Luxury Collection Hotel, San Francisco

4 stars
2 New Montgomery Street, San Francisco, CA 94105, United States
San Francisco, CA
8,7
Very good
based on 1726 reviews
1 726 reviews
Thu 6/11
-
Fri 7/11
1 room, 2 guests
Deals from
R4 629
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R4 629
King room
R5 041
Superior room
R5 081
42 more Palace Hotel, a Luxury Collection Hotel, San Francisco deals
42 more Palace Hotel, a Luxury Collection Hotel, San Francisco deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Experience timeless luxury at Palace Hotel, a Luxury Collection Hotel, San Francisco. Blending historic architecture with modern design, our landmark hotel in downtown San Francisco offers five-star accommodations, expert concierge service, valet parking, and a sky-lit indoor pool. Enjoy signature dining at two iconic restaurants—the elegant Garden Court and the legendary Pied Piper. Stay steps from Union Square, cable cars, and Chinatown. With refined suites, city views, a state-of-the-art fitness center, and celebrated event venues, our luxury hotel in San Francisco has set the standard for grandeur since 1875. Discover why Palace Hotel remains a top choice for travelers seeking history, style, and exceptional service.
8,7
Very good rating
Based on 1 726 verified guest reviews

Latest deals for Palace Hotel, a Luxury Collection Hotel, San Francisco

Thu 6/11
Fri 7/11
Deluxe room
2 double beds
R6 340
nightly with VAT
1 king bed
R6 928
nightly with VAT
1 king bed
R7 489
nightly with VAT
Double room
bed type unknown
R7 420
nightly with VAT
bed type unknown
R7 754
nightly with VAT
Superior room
bed type unknown
R5 081
nightly with VAT
bed type unknown
R5 140
nightly with VAT
1 king bed
R5 225
nightly with VAT
King room
bed type unknown
R5 041
nightly with VAT
1 king bed
R7 141
nightly with VAT
1 king bed
R7 737
nightly with VAT
Standard Room
bed type unknown
R4 629
nightly with VAT
bed type unknown
R4 930
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Upper floors accessible by lift

Dining

  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Refrigerator
  • Dining table

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

General

  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Carpeted
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV

Parking and transportation

  • Parking
  • EV charging station
  • Airport shuttle
  • Valet parking

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child care services (surcharge)

Pool and spa

  • Hot tub
  • Indoor pool
  • Massage

Laundry

  • Ironing service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Cooking classes

Fitness

  • Fitness centre

Reviews of Palace Hotel, a Luxury Collection Hotel, San Francisco

8,7
Very good
1726 verified ratings
Wonderful
975
Very good
257
Good
210
Okay
98
Fair
86
Mediocre
42
Poor
58

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and friendly service, but many were disappointed by the strike affecting services, long wait times for breakfast, and issues with cleanliness in some areas. Overall, the hotel has a mix of positive experiences and significant complaints regarding service disruptions and amenities.
AI-generated from customer reviews
Location8.5 out of 10
Cleanliness2.5 out of 10
Service1 out of 10
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All reviews

10
Wonderful
Jake, Aug 2024
Incredible hotel incredible staff. Will stay at the palace any time I’m in San Francisco.
8.0
Very good
Vaughn, Sept 2018
Pros (+) For being snack dab in the middle of downtown and over 100 years old, the room was very spacious, and the bed was comfortable
Cons (-) I ordered room service for dinner and had the breakfast buffet in Garden Court - both were decent but definitely below my expectations of what a luxury hotel can deliver in terms of quality & creativity on the menu.
8.8
Very good
Jonathan, Feb 2018
Pros (+) Luxurious, great staff and great location.
Cons (-) I tend to like more modern hotels but this place was very classy.
10
Wonderful
Jennifer, Aug 2017
Pros (+) We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!!
Cons (-) Nothing
10
Wonderful
Anonymous, Aug 2017
Pros (+) This is a great hotel, a retreat from the noise and business of San Francisco. It is a beautiful gentle well appointed place to stay. The peace and calm that pervades every part of this hotel seeps into your heart. You relax as soon as you walk in the door. The beds are comfortable, beautiful pillows, well appointed rooms. Great food and served impeccably.
10
Wonderful
Anonymous, Mar 2017
Pros (+) Loved the central location and the historical ambiance of the hotel.
9.7
Wonderful
Drew, Jul 2016
Pros (+) Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff.
Cons (-) Coffee/wifi in room would be nice, but that's unfortunately the nature of the beast (Hol Inn Express does that, not most upscale). I went with two hyperactive twin boys, and though not an ideal hotel for kids in most ways, the staff was very patient and accommodating with them. I'd say I wish it were a better value, but really next to what else what available in the area it was a better bang for t...
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9.4
Wonderful
Melanie, Feb 2016
Pros (+) Location Bathrobes, slippers, and WATER included wow! Portable led lighted mirror. So convenient. Staff was really attentive to our needs and accommodating Very clean Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that. Spacious 2 ice vending machines on every floor
Cons (-) Nothing.
6.0
Okay
Anonymous, Jan 2016
Pros (+) Really cool amenities,close to everything you need.Room service was nice and really cool views.
Cons (-) I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then d...
Read more
6.8
Okay
Anonymous, Dec 2015
Pros (+) Decor, comfort and staff interactions.
Cons (-) I did not sleep all night due to an event at the hotel where people were slamming doors and talking in the halls all night.

Location

2 New Montgomery Street, San Francisco, CA 94105

What's nearby

  • Museum of Modern Art335 m
  • Union Square0.5 km
  • Moscone Center0.6 km
  • Transamerica Pyramid0.7 km
  • Downtown San Francisco0.8 km
  • Embarcadero1 km
  • Ferry Building1 km
  • San Francisco-Oakland Bay Bridge1.2 km
  • Oracle Park1.6 km
  • Civic Center Plaza1.8 km
  • San Francisco City Hall1.9 km
  • Lombard Street2.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Palace Hotel, a Luxury Collection Hotel, San Francisco

Low season

High season

Average price (weeknight)

June
June
R11 246
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Palace Hotel, a Luxury Collection Hotel, San Francisco

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Palace Hotel, a Luxury Collection Hotel, San Francisco

  • How long should you stay at Palace Hotel, a Luxury Collection Hotel, San Francisco? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Is the Palace Hotel a Luxury Collection Hotel San Francisco a good option for a romantic getaway?

    Planning a romantic escape with your partner to San Francisco? Reserve the glamorous Market Street View Room at the Palace Hotel and enjoy a king size bed, luxury linens, high-tech amenities, and city views of downtown Market Street. If you book one of the Premier suites, you will also receive a complimentary bottle of champagne or wine on arrival.

  • How do I get from the airport to the Palace Hotel a Luxury Collection Hotel San Francisco?

    If you are arriving at San Francisco International Airport, the Palace Hotel is located about 30min north of the airport. To get to the hotel by public transport, take the BART train from the airport to Montgomery Station. The Palace Hotel is located across the road from the BART station. Arriving at Oakland International Airport? Board the BART train to Coliseum Station on the beige line, then change to the green line and take a train to Montgomery Station. The trip should take about 40min in total.

  • What can I have for breakfast at the Palace Hotel a Luxury Collection Hotel San Francisco?

    The decadent Palace Grand Buffet Breakfast includes a range of farm-to-table options including poached eggs, bacon, sausages, smoked salmon, house-baked pastries, and fresh fruit. A la carte options include the Dungeness Crab Benedict, New York Steak and Eggs, and Wild Mushroom Omelet. If you have a sweet tooth, order the Banana Pecan Pancakes, Summer Strawberry Waffles, or Brioche French toast. Brunch is served at the Garden Court Restaurant every Sunday, including favorites such as the Japanese Fried Chicken and Green Tea Waffles and the Chilled Seafood for Two.

  • What is the Signature Tea at the Palace Hotel a Luxury Collection Hotel San Francisco?

    Signature Tea is served at the majestic Garden Court Restaurant every Saturday from 2:00 pm to 5:00 pm, where guests can enjoy the classic Palace experience of an afternoon of delicate pastries, scones, and assorted finger sandwiches served on fine china. The silver service tea selection includes black tea, green tea, white tea, or herbal tea. Guests can also opt for the Veuve Clicquot Tea Service, which offers the ritual of the Signature Tea plus a glass of Veuve Clicquot, or the deluxe Caviar Tea for Two, which includes two glasses of champagne and a serving of white sturgeon caviar.

  • Is the Palace Hotel a Luxury Collection Hotel San Francisco a good option for a family vacation?

    If you’re traveling with your family to San Francisco, book the Cityscape Room at the Palace Hotel, which can accommodate up to 4 guests. The room is furnished with two double beds and has charming city views. Children will adore playing in the hotel’s heated indoor pool, which has a glass ceiling, and watching regularly scheduled drive-in movies. Children aged from 5 to 12 years old can also enjoy a special Prince and Princess Tea at the Garden Court Restaurant, with children’s pastries and tea sandwiches.

  • Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?

    Palace Hotel, a Luxury Collection Hotel, San Francisco is located at 2 New Montgomery Street in SoMa, 0,9 km from the centre of San Francisco. Museum of Modern Art is the closest landmark to Palace Hotel, a Luxury Collection Hotel, San Francisco.

  • When is check-in time and check-out time at Palace Hotel, a Luxury Collection Hotel, San Francisco?

    Check-in time is 16:00 and check-out time is 12:00 at Palace Hotel, a Luxury Collection Hotel, San Francisco.

  • How far is Palace Hotel, a Luxury Collection Hotel, San Francisco from the airport?

    Palace Hotel, a Luxury Collection Hotel, San Francisco is 18,2 km from Oakland. Palace Hotel, a Luxury Collection Hotel, San Francisco is 18,7 km from San Francisco.

  • Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

    Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco has a pool on-site.

  • How does KAYAK find such great Palace Hotel, a Luxury Collection Hotel, San Francisco hotel deals?

    KAYAK scours the web for all room deals available at Palace Hotel, a Luxury Collection Hotel, San Francisco in San Francisco and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palace Hotel, a Luxury Collection Hotel, San Francisco and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palace Hotel, a Luxury Collection Hotel, San Francisco.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,1
0,9 km
Oakland
18,2 km

Everything you need to know for your stay in San Francisco

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