Palace Hotel, a Luxury Collection Hotel, San Francisco

4 stars
2 New Montgomery Street, San Francisco, CA 94105, United States
San Francisco, CA
+1 415 512 1111
8,7
Very good
based on 1724 reviews
1 724 reviews
Fri 20/2
-
Sat 21/2
1 room, 2 guests
Deals from
R4 098
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
R4 098
Standard Room
R4 512
King room
R4 676
44 more Palace Hotel, a Luxury Collection Hotel, San Francisco deals
44 more Palace Hotel, a Luxury Collection Hotel, San Francisco deals
Living room
Outdoor view
Conference room
Bedroom
Lounge
Lobby
Lobby
Conference room
Lobby
Bedroom
Restaurant
Banquet hall
Restaurant
Banquet hall
Lounge
Lobby
Banquet hall
Pool
Bedroom
Lobby
Lobby
Living room
Bedroom
Bedroom
Banquet hall
Conference room
Lobby
Restaurant
Lobby
Other
Conference room
Lobby
Bar
Bar
Lobby
Bedroom
Banquet hall
Lounge
Lounge
Lounge
Banquet hall
Lobby
Bedroom
Conference room
Living room
Conference room
Conference room
Bedroom
Lobby
Bedroom
Bedroom
Living room
Living room
Bedroom
Conference room
Other
Living room
Bar
Lounge
Banquet hall
Photos of Palace Hotel, a Luxury Collection Hotel, San Francisco
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Experience timeless luxury at Palace Hotel, a Luxury Collection Hotel, San Francisco. Blending historic architecture with modern design, our landmark hotel in downtown San Francisco offers five-star accommodations, expert concierge service, valet parking, and a sky-lit indoor pool. Enjoy signature dining at two iconic restaurants—the elegant Garden Court and the legendary Pied Piper. Stay steps from Union Square, cable cars, and Chinatown. With refined suites, city views, a state-of-the-art fitness center, and celebrated event venues, our luxury hotel in San Francisco has set the standard for grandeur since 1875. Discover why Palace Hotel remains a top choice for travelers seeking history, style, and exceptional service.
8,7
Very good rating
Based on 1 724 verified guest reviews

Latest deals for Palace Hotel, a Luxury Collection Hotel, San Francisco

Fri 20/2
-
Sat 21/2
King room
bed type unknown
R4 676
nightly with fees
1 king bed
R6 623
nightly with fees
1 king bed
R7 931
nightly with fees
Superior room
1 king bed
R4 098
nightly with fees
1 king bed
R4 661
nightly with fees
bed type unknown
R4 713
nightly with fees
Standard Room
bed type unknown
R4 512
nightly with fees
bed type unknown
R5 052
nightly with fees
Double room
bed type unknown
R6 882
nightly with fees
bed type unknown
R7 192
nightly with fees
Deluxe room
2 double beds
R5 222
nightly with fees
2 double beds
R5 879
nightly with fees
2 double beds
R5 880
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Foot massage
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Upper floors accessible by lift

Dining

  • Grocery deliveries
  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Dining table

General

  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Solarium
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle
  • Valet parking

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child care services (surcharge)

Pool and spa

  • Massage
  • Hot tub
  • Indoor pool

Laundry

  • Ironing service
  • Iron and ironing board
  • Trouser press

Bedroom

  • Feather pillow
  • Sofa bed
  • Wardrobe or closet

Things to do

  • Gift shop
  • Cooking classes
  • Shopping

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre

Reviews of Palace Hotel, a Luxury Collection Hotel, San Francisco

8,7
Very good
1724 verified ratings
Wonderful
974
Very good
256
Good
210
Okay
96
Fair
86
Mediocre
42
Poor
60

Summary of reviews

Guests say
Guests appreciated the beautiful hotel, great amenities like the pool and gym, and friendly staff. However, many were disappointed with the location, service issues due to staff strikes, and concerns about cleanliness and room comfort.
AI-generated from customer reviews
Amenities2.5 out of 10
Room Size2.5 out of 10
Cleanliness2 out of 10
Bed Comfort2 out of 10
Service1.5 out of 10
Location1 out of 10
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All reviews

10
Wonderful
Jake, Aug 2024
Incredible hotel incredible staff. Will stay at the palace any time I’m in San Francisco.
8.0
Very good
Vaughn, Sept 2018
Pros (+) For being snack dab in the middle of downtown and over 100 years old, the room was very spacious, and the bed was comfortable
Cons (-) I ordered room service for dinner and had the breakfast buffet in Garden Court - both were decent but definitely below my expectations of what a luxury hotel can deliver in terms of quality & creativity on the menu.
8.8
Very good
Jonathan, Feb 2018
Pros (+) Luxurious, great staff and great location.
Cons (-) I tend to like more modern hotels but this place was very classy.
10
Wonderful
Jennifer, Aug 2017
Pros (+) We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!!
Cons (-) Nothing
10
Wonderful
Anonymous, Aug 2017
Pros (+) This is a great hotel, a retreat from the noise and business of San Francisco. It is a beautiful gentle well appointed place to stay. The peace and calm that pervades every part of this hotel seeps into your heart. You relax as soon as you walk in the door. The beds are comfortable, beautiful pillows, well appointed rooms. Great food and served impeccably.
10
Wonderful
Anonymous, Mar 2017
Pros (+) Loved the central location and the historical ambiance of the hotel.
9.7
Wonderful
Drew, Jul 2016
Pros (+) Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff.
Cons (-) Coffee/wifi in room would be nice, but that's unfortunately the nature of the beast (Hol Inn Express does that, not most upscale). I went with two hyperactive twin boys, and though not an ideal hotel for kids in most ways, the staff was very patient and accommodating with them. I'd say I wish it were a better value, but really next to what else what available in the area it was a better bang for t...
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9.4
Wonderful
Melanie, Feb 2016
Pros (+) Location Bathrobes, slippers, and WATER included wow! Portable led lighted mirror. So convenient. Staff was really attentive to our needs and accommodating Very clean Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that. Spacious 2 ice vending machines on every floor
Cons (-) Nothing.

Location

2 New Montgomery Street, San Francisco, CA 94105

What's nearby

  • Museum of Modern Art292 m
  • Union Square0.5 km
  • Moscone Center0.5 km
  • Transamerica Pyramid0.8 km
  • Downtown San Francisco0.9 km
  • Embarcadero1 km
  • Ferry Building1 km
  • San Francisco-Oakland Bay Bridge1.2 km
  • Oracle Park1.5 km
  • Civic Center Plaza1.8 km
  • San Francisco City Hall1.9 km
  • Lombard Street2.2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Palace Hotel, a Luxury Collection Hotel, San Francisco

Low season

High season

Average price (weeknight)

June
June
R10 430
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Palace Hotel, a Luxury Collection Hotel, San Francisco

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Palace Hotel, a Luxury Collection Hotel, San Francisco

  • How long should you stay at Palace Hotel, a Luxury Collection Hotel, San Francisco? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Is the Palace Hotel a Luxury Collection Hotel San Francisco a good option for a romantic getaway?

    Planning a romantic escape with your partner to San Francisco? Reserve the glamorous Market Street View Room at the Palace Hotel and enjoy a king size bed, luxury linens, high-tech amenities, and city views of downtown Market Street. If you book one of the Premier suites, you will also receive a complimentary bottle of champagne or wine on arrival.

  • How do I get from the airport to the Palace Hotel a Luxury Collection Hotel San Francisco?

    If you are arriving at San Francisco International Airport, the Palace Hotel is located about 30min north of the airport. To get to the hotel by public transport, take the BART train from the airport to Montgomery Station. The Palace Hotel is located across the road from the BART station. Arriving at Oakland International Airport? Board the BART train to Coliseum Station on the beige line, then change to the green line and take a train to Montgomery Station. The trip should take about 40min in total.

  • What can I have for breakfast at the Palace Hotel a Luxury Collection Hotel San Francisco?

    The decadent Palace Grand Buffet Breakfast includes a range of farm-to-table options including poached eggs, bacon, sausages, smoked salmon, house-baked pastries, and fresh fruit. A la carte options include the Dungeness Crab Benedict, New York Steak and Eggs, and Wild Mushroom Omelet. If you have a sweet tooth, order the Banana Pecan Pancakes, Summer Strawberry Waffles, or Brioche French toast. Brunch is served at the Garden Court Restaurant every Sunday, including favorites such as the Japanese Fried Chicken and Green Tea Waffles and the Chilled Seafood for Two.

  • What is the Signature Tea at the Palace Hotel a Luxury Collection Hotel San Francisco?

    Signature Tea is served at the majestic Garden Court Restaurant every Saturday from 2:00 pm to 5:00 pm, where guests can enjoy the classic Palace experience of an afternoon of delicate pastries, scones, and assorted finger sandwiches served on fine china. The silver service tea selection includes black tea, green tea, white tea, or herbal tea. Guests can also opt for the Veuve Clicquot Tea Service, which offers the ritual of the Signature Tea plus a glass of Veuve Clicquot, or the deluxe Caviar Tea for Two, which includes two glasses of champagne and a serving of white sturgeon caviar.

  • Is the Palace Hotel a Luxury Collection Hotel San Francisco a good option for a family vacation?

    If you’re traveling with your family to San Francisco, book the Cityscape Room at the Palace Hotel, which can accommodate up to 4 guests. The room is furnished with two double beds and has charming city views. Children will adore playing in the hotel’s heated indoor pool, which has a glass ceiling, and watching regularly scheduled drive-in movies. Children aged from 5 to 12 years old can also enjoy a special Prince and Princess Tea at the Garden Court Restaurant, with children’s pastries and tea sandwiches.

  • Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?

    Palace Hotel, a Luxury Collection Hotel, San Francisco is located at 2 New Montgomery Street in SoMa, 1 km from the centre of San Francisco. Museum of Modern Art is the closest landmark to Palace Hotel, a Luxury Collection Hotel, San Francisco.

  • When is check-in time and check-out time at Palace Hotel, a Luxury Collection Hotel, San Francisco?

    Check-in time is 16:00 and check-out time is 12:00 at Palace Hotel, a Luxury Collection Hotel, San Francisco.

  • How far is Palace Hotel, a Luxury Collection Hotel, San Francisco from the airport?

    Palace Hotel, a Luxury Collection Hotel, San Francisco is 18,2 km from Oakland. Palace Hotel, a Luxury Collection Hotel, San Francisco is 18,6 km from San Francisco.

  • Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

    Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco has a pool on-site.

  • How does KAYAK find such great Palace Hotel, a Luxury Collection Hotel, San Francisco hotel deals?

    KAYAK scours the web for all room deals available at Palace Hotel, a Luxury Collection Hotel, San Francisco in San Francisco and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palace Hotel, a Luxury Collection Hotel, San Francisco and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palace Hotel, a Luxury Collection Hotel, San Francisco.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,1
1,0 km
Oakland
18,2 km

Everything you need to know for your stay in San Francisco