Located in San Diego, Best Western Plus Hacienda Hotel Old Town is within a 10-minute drive of San Diego International Airport and provides a heated pool and a Jacuzzi. It is set amongst a variety of popular shops and is within a 10-minute walk of Old Town Transit Center.
The hotel offers porters, an express check-in and check-out feature and a 24-hour reception. In addition, the multilingual staff are on hand to offer local information.
Best Western Plus Hacienda Hotel Old Town's rooms provide a radio, a refrigerator and a private bathroom, plus all the necessities for a comfortable stay. They are also fitted with a hair dryer, cable/satellite channels and a microwave.
During their stay, guests can enjoy breakfast, lunch and dinner at Old Town Tequila Factory, which offers Mexican dishes. A choice of cafés and restaurants are also found in the area.
The hotel is conveniently situated for sightseeing in the city, with the Whaley House only a few steps away. Old Town San Diego State Historic Park is less than five minutes' walk away.
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PRO: Large comfortable room on the plaza area, near parking garage. Comfortable bed. Nice restaurant on the premises. Con: We were told on the phone the day before check in that we would be allowed to use the pool before our room was ready, but when we arrived in the early afternoon we were told that was not possible.
Pros. We usually stay here and have a good experience, but we are disappointed they gave us a room right next to the tequila bar. We have young children and they were up all night because of the music in the bar. Also parking is a nightmare, $12 or not it was difficult to figure out which building was connected to which parking lot.
Cons. The room key didn't work when we got to the room, the staff had to "check" to see if our reserved room was even available. The breakfast buffet was not refreshed more than once, by the time we ate at 8 am everything was stale and cold or dried out. If people pay for a stay and are allowed a buffet, at least make it seem like you care enough to keep the food fresh. Wait staff was practically non existent if you had a voucher, but if you were paying cash you got all you needed.
Pros. Everything was awesome except for the odd location of our hotel room. However, it was a beautiful room with a beautiful view.
Cons. I stayed in the 600 building. The only reason I didn't give 5 stars is because the location of my room. It is a good walking distance from the lobby. You actually have to go past the hotel lobby, make a right at the next street, go up the hill and then you'll reach the 600 building. The directions they gave were exactly on point and made it easier to find.
Pros. great location
Cons. no working ice machines- staff sent us to 2 different locations with no elevator service- and none worked looked like the hadn't worked for months
Pros. Rooms good space- How CLEAN the rooms are and the small extras provided ..Water btls- coffee extra Towels on request. Hotel in the center on the city street event. perfect for walking no- car traveling. needed. Hotel Cafe available again very nice. all the staff ready to serve and extremely friendly. We have enjoy our 2nd year now at this Hotel. we had a Fabulous stay!!!
Pros. The Hacienda came through for us with flying Mexican colors on Cinco de Mayo Weekend The hotel staff must be commended from Jesus the Hotel Manager to Celine on front desk staff to Kasandra in house keeping. You all deserve a big Cinco de Mayo Gracias!! What a view and sounds of the Old Town Cinco de Mayo festivities from our balcony. Muchas Gracias Hacienda - we'll be back !!!
Cons. Nada !!
Pros. Traveling on business - very easy access from airport and to the clients I worked with. There is plenty to do within walking distance being in Old Town - or you can stay at the Hacienda and enjoy their amenities. The staff at the Hacienda were welcoming and accommodating to any request that I had.
Cons. Hotel advertises they have shuttle service, called before booking to confirm shuttle service but was never told its within certain hours and areas. construction going on, detour is pretty bad when you are at the end of the hotel.
Pros. It was in a fantastic location close to Old Town, and San Diego State Park. Rooms had small kitchen with all necessities available for our use. Breakfast was included
Cons. WiFi didn't work consistently, property too spread out. Had to go through so many gates, and up and down stairs to get to pool, and restaurant where breakfast was served. Depending on who was on duty, the desk clerks were rather passe' about helping us figure out how the bus system worked, or answering questions about the property and how to find the pool, restaurant, etc. One night we used the elevator to get up to the restaurant to go to dinner, and by the time we were finished with dinner and on the top floor, the elevator was out of order, and we had to use the stairs. For us this was no problem, but we saw a woman who could hardly walk, and what was she supposed to do in this situation? I do have to say that we liked the location so much that we will probably stay at the BW Hacienda again. If I had small children, all the stairs would have been a nightmare!!
Pros. The view was beautiful
Cons. There was no parking in my section of room stay so I had to park and the other side of the building and to top that off I had to go up 75 stair steps 4 total flights because the elevator was out of service with luggage it was even harder very disappointed with that situation
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Best Western PLUS Hacienda Hotel Old Town is located at 4041 Harney Street in Old Town, 5,5 km from the centre of San Diego. Old Town San Diego State Historic Park is the closest landmark to Best Western PLUS Hacienda Hotel Old Town.
Check-in time is 16:00 and check-out time is 11:00 at Best Western PLUS Hacienda Hotel Old Town.
Yes, Best Western PLUS Hacienda Hotel Old Town offers free Wi-Fi.
Best Western PLUS Hacienda Hotel Old Town is 2 km from San Diego. Best Western PLUS Hacienda Hotel Old Town is 31,1 km from Tijuana Rodriguez.
Yes, Best Western PLUS Hacienda Hotel Old Town has a pool on-site.
KAYAK scours the web for all room deals available at Best Western PLUS Hacienda Hotel Old Town in San Diego and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western PLUS Hacienda Hotel Old Town and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western PLUS Hacienda Hotel Old Town.