San Cristóbal de las Casas hotels

Pros: Parking for the car in a garage

Cons: Breakfast was relatively poor and not very friendly service either.

Pros: Everything - the location was excellent and the place was adorable - patio garden was lovely to sit in

Cons: Nothing

Pros: location, furniture, decorations, hotel patio, very helpful English speaking staff, tours booked at the reception at a fair price.

Cons: no refrigerator in the room loud tourists may awake you during the night

Pros: Location. Nice, quiet place. The staff were always attentive and positive without imposing. The blond desk man was great! The reception staff spoke English which I appreciated. Daily service was exceptional. Large fluffy towels. Arranging our tours, taxis and handling our questions.

Cons: King size beds were hard! My back felt it!

Pros: Beautiful hotel . Spacious room and nice staff

Cons: Nothing

Pros: The hotel absolutely exceeded out expectations. We booked a King room, which was clean and spacious, I think the photos don´t justify exactly how beautiful is the hotel. The common areas are well taken care of, the stuff is always present and helpful. We came by car and had no problems to find the hotel (even without internet and at night). The parking is located 2 blocks away, the stuff even walked with us to show us the location (less than 5 min walk). The hotel is located in the center of San Cristobal, it´s very close to everything! The streets of the town are always lively and it just creates a nice atmosphere. We didn´t order breakfast since I found it a bit pricey, there is plenty of places around the hotel (2 min walk), where you can have breakfast for half price. The restaurant of the hotel is definitely worth trying (at least one dinner) since the food is amazing. All in all, we couldn´t have chosen better place to stay.

Pros: Great room and private bathroom. So much surface space to put our luggage and belongings on. Beautifully decorated room and general hotel facilities. We paid for breakfast and glad we did, they had such a great buffet, lots of options and overlooking the beautiful patio. Staff were always so helpful and looked after our luggage after check out. Also put us in touch with a tour group for Palenque, really good and professional company. Would come back here again without question. It was such a great rest stop for us in between a lot of the activities we’d do during the day. We knew we could just arrive and recharge in this comfy hotel.

Cons: We could hear and sometimes got woken up by other noisy hotel customers coming in late at night or early in the morning. Not sure what the hotel can do about it, but it was a little annoying. Other than that, great!

Pros: GREAT PLEACE TO STAY! THE ROOMS ARE CLEAN AND THE HOTEL IS VERY NICE.

Cons: Windows don't open on street facing room

Pros: Spacious room, smart TV, lovely staff, two new bottles of water waiting for you daily.

Cons: The room didn't have enough lighting.

Pros: Breakfast was amazing.

Cons: Nothing, all was good.

Pros: Nice Mexican atmosphere and friendly staff Great location close to main square.

Cons: TV in restaurant and horrible bathroom light

Pros: Hotel with a lot of character Very central location Rooms are nice and spacious

Cons: Hard to access upper floor with bags/ stroller as there is no lift, but the property is beautiful so I did not mind.

Pros: Stayed for 3 nights. Excellent service, great location and good food. The rooms are small but nice. Very clean. Recommend

Cons: Not all the staff speaks English.. A

Pros: Too much noise at night mainly from customers. Not the fault of the hotel per se but if they had someone on night duty they could have quietened them down

Pros: Best thing about Casa Margarita is the location, situated right on the pedestrian-only portion of one of the main shopping and dining streets in the city center. Walk out the door of the hotel and you are seconds away from dining, bars and shopping as well as the central park and several historic churches. Despite this location in the heart of things, it was quiet at night as the rooms are set back, away from the street surrounding and behind a large central courtyard. Also good were the friendly staff and great cleanliness. Also free bottled water.

Cons: I didn't like that my room had no table/chair or desk/chair which I prefer when working on the computer. As I saw some rooms did have small table/2 chairs, I could have asked to change rooms or have one added to mine but did not as I was not doing much computer work. Also, wi-fi was fairly slow at times. OK but not good if you're doing business. Main complaint, important to me: No coffee in the morning. I like to make coffee in the room or have it available from the hotel. Perhaps they have coffee makers in upgrades? Basic, clean hotel and it's a good value if you don't need much.

Pros: Casa Margarita is a very beautiful mansion built in colonial style. It's located in the very heart of San Cristobal de Las Casas.

Cons: They don't have heating and the night is cold.

Pros: Friendly hotel in a great location. Very clean and with good amenities

Pros: great rooms and beds. beautiful area. very clean & comfort. the hotel make me great suprise for 50 birthday.itwas really worm.

Cons: we loved all. but be aware that my parfum was taken from room

Pros: Close to everything

Pros: Perfect. The hotel has some extra free services : free snacks and beverages at the happy hour. Staff very professional. Parking very close from the hotel. A lot of space in the room.

Cons: Wifi not very fast.

Pros: The complementary Barr (wine is good so far) Coffee and local sweet bread is a plus. The wall paintings and art around the propriety is awesome, it brings you closer to the place you are vising; the dining area its inspiring.

Cons: it will help if they have buffet for breakfast and all day room Service, is difficult to find food after certain hours and special if to arrive late night you cant find any place open, Receptionist is not always Friendly :(, Laundry services are so expensive and not really professional,

Pros: The location & the free drinks at the bar in the early evening.

Cons: The room - it was damp. We noticed the smell of damp as soon as we walked into the room! The bed clothes, towels & even the toilet paper was damp ! We complained & asked for a change of room but we were told that the hotel was full , so we couldn’t change the room !! Unfortunately we had paid for the three nights as we checked in before we saw the room ! I don’t recommend this hotel.

Pros: I loved the location of the hotel. It was very central. The front desk people were very helpful and friendly.

Cons: We lost items in our room. We reported it to management but was not given any feedback. No apology neither.

Pros: Is located in the downtown at walking distance of the major restaurants and museums of San Cristobal, facilities were clean and with a great design

Cons: I don’t think I have major complains about the property it was a great value overall

Pros: Our suite was well appointed with a very comfortable bed, functional kitchen, balcony over a beautiful courtyard with a pear tree. The bedspread was handmade from local Chiapas weavers and really added to the experience. All staff was responsive and friendly.

Cons: There was a rooster in a coop nearby that interrupted our sleep until we realized the hotel had provided a heater/fan that had enough white noise to drown out the rooster :). It worked well.

Pros: Very good hotel for older people or a couple looking for something rustic and cozy atmosphere!

Cons: In fact, everything was amazing, maybe the restaurant isn't the best. To rustic for a young couple in my opinion!

Pros: The room was beautiful, calm,big and the fireplace, we didn't expect, was incredibly romantic! The staff helped us organizing a horse trip, nice restaurant to go, printing our boarding cards and finding a good priced transport to the airport! Just awesome!

Cons: The location is 10-15min from the old center.

Pros: Courteous and very helpful staff and old world charm. Nice patio and wonderful green juices and fruit plates.

Pros: There are plenty of hotels in San Christobal but this one is brilliant. Conveniently located at the edge of the oldest part of the town. Beautifully designed, very comfortable, very welcoming. Highly recommended. Thank you Carla & Angel.

Cons: Unusual comment: but the water in the bathrooms is very hot ... very, very hot. Everything else is excellent.

Pros: There is a lovely little garden where oe can sit and read or just relax.

Pros: Everything was excellent!

Cons: The roosters - woke us up to early in the morning Please make it clear to guests that if they use a credit card they will have to pay the service charge Internet is slow and does not work well in the evening hours

Pros: I totally liked the location and beauty of this place. The rooms were a bit dark, but very nicely decorated with classical furniture. And everything was very clean. The people at the reception were very friendly.

Cons: One nuisance, which is behind my medium evaluation, is the handling of the laundry, which is totally overpriced; about double what I paid at other hotels in Mexico. 35-40 euros (780 pesos) for two shirts, 5 T-shirts, pyjamas, underwear of 4-5 days; that's about Hilton NYC prices. Moreover, they changed the price back and forth on the bill. I brought my bag of laundry to the reception and then did not double check the price info they put on it. My bad. This said, the receptionist did also not explicitly refer me to the price list (fine print, but readable) that, for instance, charges over 1 euro for a single sock. I simply trusted previous experiences and the common sense that half a load of laundry cannot cost as much as the room per night (!). 35 euros is not the world and there is certainly my fault in there; you can judge for yourself. What annoys me more is the inconsistence in communication, the shifting around of responsibility and the attitude behind the high prices. When I first complained, two receptionists said I was right about the totally overpriced bill; and that I can speak with the manager the next morning about the price at check-out; but then the manager was not available and a different colleague was inflexible. Long story short: if you don't do your laundry or ask for other services there, it's a beautiful, perfect and well-priced location. Just watch out for the fine print with anything you do there and don't lose your time discussing things.

Pros: - Location was very good - The room was clean and nice

Cons: - Staff was not very affordable, no information about the city, no map. - too much noise in the street, cars, klaxon since 6am

Pros: Good location

Cons: The matrass of the bed was bumpy and the rooms are a bit noisy

Pros: Location. Friendly staff. Colonial style

Cons: Room dark, damp and noisy

Pros: Very friendly and helping staff. Clean rooms and very good breakfast. Strategical location, close to the zocalo.

Cons: Avoid a room at streetside. Some streetnoice.

Pros: The location in proximity to the town centre was very close, it only took 5 minutes to walk anywhere we needed to.

Cons: The bed was awefully hard, not very comfortable at all. The bathroom was pretty basic. Could do with updating. The room was very noisy.

Pros: Nice design and very comfortableVery friendly staff. An oasis of calm !

Pros: Gloria, the cleaning woman, Mateo and Eder - two of the excellent waiters and Alfredo, one of the managers come to mind as "Muy Muy Amable", however everyone who I met that worked at the Hotel Tierra y Cielo were very friendly and helpful! I felt like I as a member of an extended family! I highly recommend this hotel to people visiting San Cristobal Las Casas. I definitely plan on coming back! I thank all the beautiful people of the hotel Tierra y Cielo very much - "Muchos Gracias"!

Pros: Very charming hotel with abundant varied breakfast. The rooms have a natural feel and it is a very sweet hotel. Romantic and two mins away from the zocalo. Recommended.

Pros: This hotel is beautiful! Clean and very cozy.

Cons:

Pros: The cleanliness of the hotel and comfort. Close to everything!!!

Cons: Nothing

Pros: The position of the hotel - near to main attractions and restaurants.

Cons: Some rooms can be very noisy as they face a main road

Pros: The location

Cons: The restautant tried to charge me with the price of a bottle of sour wine that I refused!!

Pros: The location is good, the room is comfortable.

Cons: The shower looked a bit not clean. we needed to change a room for what we ordered in the reservation.

Pros: Most everything, mainly the Staff, they were very polite and accommodating

Cons: The room we got when we first got there had this smell like humid and there was a foul smell coming out of the bathroom

Pros: They let us check in super early in the morning, before 10 am and when we left they let us keep our suitcases all day while we were on a tour

Cons: Everything was perfect

Pros: Great location, helpful staff. Didn’t have any breakfast so can’t conclude on their food but as it’s located in the city center there are plenty of options around.

Cons: The sheets and towels had stains on it as well as plenty of dark hair. We’ve asked them to change the sheets next day as we arrived in the middle of the night. Afterwards it was fine. Also there was a fotoshooting going on at the property during the night which caused significant amount of noise in the court yard

Pros: Good location, good decor, nice atmosphere, helpful staff

Cons: Didn’t get the room we booked, no fan, bad WiFi

Pros: The whole atmosphere of the building. It was beautiful restored and loved the guided tour through the house. Tour is free for those staying at the hotel Na Bolom.

Cons: Room didn't looked like the photo

Pros: Historical charm. Fireplaces. Friendly staff.

Cons: Poor wifi in some rooms.

Pros: Wonderful location

Pros: Nothing

Cons: Basic room, NO wifi, No TV, long walk to rooms while carrying luggage, NO help. Not a convenient location

Pros: This is a wonderful property, a very special place. I didn’t stay here after all, but I visited the house and museum and gardens and I would highly recommend this beautiful place to anyone with a genuine interest in indigenous Mayan and Lacondan culture.

Cons: Nothing. It’s beautiful.

Pros: Lovely place

Pros: The garden and facilities are amazing, the rooms are very comfortable and they have a fireplace to warm them up during the night, and also the staff is very friendly. One thing i loved the most was the lecture hall, and some of the amazing books they keep there, I wish I could have stayed more time so i could read some.

Cons: Unfortunately the room window was small and not much light entered the room, so we kept the door open so more light could come in, but that wasn't much of a problem because that way the beautiful garden was always visible for us. One thing that didn't help was that the WiFi signal didn't cover some of the rooms, but there was a lecture hall where we could work.

Pros: Feeling the culture

Cons: You can feel humidity in the bed...

Cons: I didn’t like the bathroom it was too small and the staff weren’t very accommodating and I had gotten the rooom for 70 dollars and when I got there they charged me 92 dollars . I didn’t realize they had overcharged me there until after they fact

Pros: Location

Cons: Staff did not speak English , No restaurant on site

Pros: Lovely former monastery from 1740. Nice rooms and our master suite was bright spacious and very comfortable.

Pros: Very good location. Off street parking close by. Friendly and helpful staff

Pros: - great location

Cons: - very dated rooms - room was very dark - lots of defects in room (shower, lights, ...)

Pros: Superb location almost in the city center. Beautiful building with great atmosphere. Nice and friendly rooms. Good breakfast.

Cons: Small bathroom, problematic parking.

Pros: Everything was perfect: hotel, rooms, location, staff. We highly recommend this hotel in the heart of Cristobal de las Casas!

Pros: Super close to the main plaza and restaurants. The stafff was friendly and answered all our questions and helped us with our tours

Pros: This place is everything I want in a hostel

Pros: Very helpful staff, 3 very friendly and nice dogs and 2 cats, close to city centre but still a quiet side street. Very warm showers and a nice outdoors fireplace to connect with people.

Cons: Mattress not most comfortable, (could feel springs) but wasnt that bad

Pros: Cheap. Cool. Central. Busy. Reminded me of Loki Cusco.

Cons: Nothing.

Pros: Great location in the downtown, close to restaurants and bars yet on a peaceful and quiet street. An excellent option for escaping from the world and get a good rest.

Cons: Everything was excellent at breakfast, clean and fresh... but the cups for coffee or tea were plastic made; Pewter or aluminium cups would do best.

Pros: The hostel has a nice garden with a fireplace were you can chill every night. The guy at the lobby was very nice and funny! Definitely did make me feel welcome. Also the animals were very cute (but be aware of the cat: he will try to steal your food).

Cons: The bathrooms were not very clean. And also the kitchen was not kept very clean in my opinion. Also the beds were not very comfortable. The breakfast is also the same everyday and is very basic.

Pros: It was Perfect. The bed are really comfy and allow some privacy. The price is really good and you have breakfast with it (of course not an amazing one, but still have a breakfast) The hostel is well located but quiet at night. And you have a cat to pet. What more would you ask?

Cons: Nothing

Pros: A very cosy hostel with a beautiful garden. At the reception they gave me whatever answer I needed. The three dogs and two cats are so lovely, they are very cute and friendly. The dorm I was in was cosy, had lockers and good beds. Breakfast is basic but satisfying (don’t expect a great bf buffet for this wonderfully cheap price...) Loved it here!

Pros: Perfect place, they help you with anything you need, prices are very competitive (cheapest tours around), place is so nice, they open a campfire in the evening, hot water, good free breakfast (even for the day you arrive if you get there early), Luis helps you with anything. Such a great time, thanks and best luck!

Cons: Nothing!