Docecuartos Hotel

Avenida Benito Juarez, No. 1; Centro Historico, 29200 San Cristóbal de las Casas, Chiapas, Mexico
+52 967 678 1053

rate per night


based on 163 reviews
Docecuartos Hotel - San Cristóbal de las Casas, Chiapas, Mexico
Compare vs KAYAK |

Provider Nightly total R858
Expedia R1 271

Good to know

Value for money 8,7
Distance to city centre 0,8 km
Location rating 9,4
Nearest airport Tuxtla Gutiérrez Ángel Albino Corzo
Distance to airport 45,3 km



King rooms


Bed type
Nightly base price
King bed
R1 271 per night
King bed
R858 per night


Traveller rating


Time of year

Traveller type

Show reviews that mention

  • Okay
    Nov 2019

    I totally liked the location and beauty of this place. The rooms were a bit dark, but very nicely decorated with classical furniture. And everything was very clean. The people at the reception were very friendly.

    One nuisance, which is behind my medium evaluation, is the handling of the laundry, which is totally overpriced; about double what I paid at other hotels in Mexico. 35-40 euros (780 pesos) for two shirts, 5 T-shirts, pyjamas, underwear of 4-5 days; that's about Hilton NYC prices. Moreover, they changed the price back and forth on the bill. I brought my bag of laundry to the reception and then did not double check the price info they put on it. My bad. This said, the receptionist did also not explicitly refer me to the price list (fine print, but readable) that, for instance, charges over 1 euro for a single sock. I simply trusted previous experiences and the common sense that half a load of laundry cannot cost as much as the room per night (!). 35 euros is not the world and there is certainly my fault in there; you can judge for yourself. What annoys me more is the inconsistence in communication, the shifting around of responsibility and the attitude behind the high prices. When I first complained, two receptionists said I was right about the totally overpriced bill; and that I can speak with the manager the next morning about the price at check-out; but then the manager was not available and a different colleague was inflexible. Long story short: if you don't do your laundry or ask for other services there, it's a beautiful, perfect and well-priced location. Just watch out for the fine print with anything you do there and don't lose your time discussing things.

  • Good
    Oct 2019

    Good location

    The matrass of the bed was bumpy and the rooms are a bit noisy

  • Good
    Aug 2019

    Location. Friendly staff. Colonial style

    Room dark, damp and noisy

  • Excellent
    May 2019

    Hotel was awesome and also our room was nice, realy big and bed was comfortable. It was realy close to the city. I have to say it was the kind of hotel you enjoyed you stay in this city

    We do not like that it was allowed to smoke in the sitting area near the reception because we smell the smoke also in our room

  • Excellent
    May 2019

    It was absolutely great, the staff were so friendly and helpful. We need to bring our accommodation forward one night in palenque, the reception at our next accommdation didn't speak English, the receptionist here kindly called on our behalf and arranged for us. The location is incredible. The room was very clean and spacious, Wi-Fi worked great and shower pressure was excellent. The room itself is dark however you just keep the lights on in the day when occupying. Highly recommend and would 100% stay here again. Breakfast not included however still excellent value for money.

    The ground floor room can be a little bit nosey from people in the seating area but really wasn't a huge issue.

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A stay at Docecuartos Hotel places you in the heart of San Cristobal de las Casas, within a 5-minute walk of Church of San Nicolás and Museo de San Cristóbal. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air conditioning

9,0 Excellent

based on 163 reviews








Value for money

Check in


Check out



Policies vary by room type and provider.


Free Wi-Fi
Express check out
24-hour front desk
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Concierge service
Laundry facilities
Pets not allowed
Free valet parking
Babysitting or child care
Currency exchange on-site
Laundry service
Room service
Cable or satellite TV

FAQs when booking at Docecuartos Hotel

Where is Docecuartos Hotel located?

Docecuartos Hotel is located at Avenida Benito Juarez, No. 1; Centro Historico, 0,8 km from the centre of San Cristóbal de las Casas. San Cristobal de las Casas Cathedral is the closest landmark to Docecuartos Hotel.

When is check-in time and check-out time at Docecuartos Hotel?

Check-in time is 15:00 and check-out time is 13:00 at Docecuartos Hotel.

Does Docecuartos Hotel offer free Wi-Fi?

Yes, Docecuartos Hotel offers free Wi-Fi.

Does Docecuartos Hotel offer free parking?

Yes, Docecuartos Hotel offers free parking.

Does Docecuartos Hotel offer free airport shuttle service?

No, Docecuartos Hotel does not offer free airport shuttle service.

How far is Docecuartos Hotel from the airport?

Docecuartos Hotel is 45,3 km from Tuxtla Gutiérrez Ángel Albino Corzo. Docecuartos Hotel is 112,4 km from Palenque.

Can you bring pets to Docecuartos Hotel?

No, pets are not allowed at Docecuartos Hotel.

Does Docecuartos Hotel have a pool?

No, Docecuartos Hotel does not have a pool on-site.


Docecuartos Hotel - San Cristóbal de las Casas - Patio All photos (1)
Docecuartos Hotel - San Cristóbal de las Casas - Patio Patio (1)


Most popular landmarks

  • San Cristobal de las Casas Cathedral 229 m
  • Handicrafts Market 286 m
  • Plaza de La Paz 300 m
  • Mesoamerican Museum of Jade 384 m
  • Arches of Carmen 386 m
  • Ex-Convent of Santo Domingo 0,6 km

Getting around

Tuxtla Gutiérrez Ángel Albino Corzo 45,3 km
Palenque 112,4 km

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