San Cristóbal de las Casas hotels near Arches of Carmen

Pros: The staff were friendly and helpful great location. The rooms are spacious and clean. Hot water was a plus

Pros: Beautiful design and landscaping, excellent service, spacious room, good quality bed, covered garage on site.

Cons: I would suggest more hangers in the closet, there were only three. The coffee at breakfast was disappointing, as was the green sauce of the chilaquiles.

Pros: Beutiful place, beautiful decoration and friendky staff, very good location

Cons: Room was poorly noise isolated. One could hear almost every sound fromnoutside the room.

Pros: Early check in after getting off the night bus.

Pros: Clean and nice

Cons: The rooms are dark, and illumination could be better

Pros: The room was great. It faced into a large picturesque courtyard. The bedding was good. The hotel reminded me of being in a hacienda. The breakfast was good as was the coffee. There's a street about two blocks away that's open only to pedestrians and it's lined with shops and restaurants.

Cons: The location is a little out of the way. It's about four or five blocks from the main square in San Cristobal de las Casas and the sidewalks are narrow, uneven and sometimes slippery. That's not the hotel's fault.

Pros: Large comfortable room. Beautifully decorated. Hot, hot water. Very short walk to main pedestrian walkway. Staff always friendly!

Cons: May just be a one off event, but WiFi was incredibly weak/lacking inside the room. Had to sit outside to use it.

Pros: Very nice building, delicious breakfast, the personel was really helpful and very nice. The location is perfect, very close to the main square but at the same time a quiet and calm place.

Cons: There was no Internet in the room (only in the public zones like lobby, patio, restaurant, bar, etc.). The room on the ground floor was a little bit cold and humid.

Pros: Clean, quiet and spacious

Cons: Nothing

Pros: Location,large room&bathroom, very clean. Kind English speaking receptionists. Roop top restaurant , garden very nice.

Cons: Maybe club around the hotel but you didn't hear when bathroom door closed so didn't bother me at all.

Pros: Had a fabulous stay there. The staff were very helpful. I couldn't fault it.

Pros: The hotel is a large white building on the corner of 1° de marzo and 16 de septiembre, one block north of the Cathedral and square. A somewhat complicated layout with patios and various stairs, but well located and pleasant. NOTE: One leaves the highway on Crescencio Rosas Street, which becomes 16 de sept. at about the level of the Cathedral. Café La Selva is also on Crescencio Rosas.

Cons: Perhaps a few ramps to replace some low and somewhat irregular steps.

Pros: It is a great place to stay in. The staff is very friendly and helpful. It is walking distance to a lot most visit places. The hotel is very clean. The food is good. You can beat the prize for all the things you get! Super happy to have stayed at Sombra del Agua!

Pros: Excellent service by the staff. . The breakfast was delicious!

Pros: Beautiful place , elegant yet historic design - you could watch Netflix on the tv ! Upscale feel but very affordable - great shower-

Cons: You had to get up to turn the reading light by the bed on and off. It should be on a separate switch - no big deal The rooms can be a bit dark unless you have window on the courtyard

Pros: The courtyard was absolutely beautiful. The breakfast had many choices and was very tasty. Also, it was a good location - near to the parks, restaurants and shopping. They also have parking area nearby for your car that is included in the price.

Pros: Excellent location in the colorful, Colonial center of San Cristobal. The hotel's architectural style is traditional Spanish, with rooms arranged around a beautiful central court. The property is impeccably maintained. The rooms are comfortable, clean and nicely appointed. bathrooms are newly renovated, plumbing and water pressure in perfectly working order. The staff pleasant and helpful. Excellent breakfast buffet with an extensive selection of American and traditional Mexican dishes.

Cons: No hooks to hang anything in the bathroom; lighting in the room that was pleasantly ambient but not suitable for reading in bed. Small things that were easy to overlook because overall everything was really fine.

Pros: Great rooms and location - beautiful hotel

Pros: The hotel was truly beautiful in the most subdued Mexican way. The main courtyard was very inviting, and every little design detail was tasteful. Our room was quiet, and nice, in spite of the fact that it was a bit dark. I did not mind since I specifically requested a room that did not have a window to one of the noisy streets. As a result, I was very happy with our quiet room, with no street noise. Breakfast, although not included in the day rate, was good and inexpensive. The location of the hotel was excellent.

Cons: During check in, I did not like that the person at the front desk, who by the way was very polite, missinformed us about our first day trips we took to Canyon of Sumidero. He stated it included a visit to the "lookout" on top of the mountain, but it did not. He also stated the hotel worked in conjunction with "Viajes Itzza" to take care of our day tour needs. Although their hotel sponsored day-tours were about 50% more expensive than other tour operators [such as "Jalapeno Tours"] we decided to use them for the sake of convenience. We were sorely disappointed because instead of providing us with good, personalized service, they made us wait for about an hour at the Rio Grijalva docking area before boarding our boat, while the same process was taking the other tours about 5 minutes to depart. The explanation we were given is that "we" were waiting for another two people arriving from the nearby airport! On top of that, we did not get to go to the top of the "Sumidero Canyon" even though our tour was sold to us as such. Conclusion, in our experience we were not provided with good service by they hotel concerning the day tours they offered. At any rate, we solved the lack of good service by Itzza by choosing "Jalapeno Tours" [which did provide a good service to us] for our next three day tours.

Pros: Modern conference type hotel, 1.5km walk from town centre. Chosen because it had secure parking. No interaction with staff during our stay - unusual. Clean and safe,

Pros: Clean, spacious

Cons: It got cold at night

Pros: It was so close to the center ! The food is delicious . Staff is always friendly and polite . We booked our tours with here and they picked us up on time . All tours end in the center of town which is really Close to the hotel.

Pros: Clean rooms and professional staff

Cons: Hearing loud music from a nearby bar or lounge until wee hours of the morning, even though my room was on the tenth floor

Pros: The location

Cons: very confined bathroom and amenities

Pros: The position, the building, the rooms

Pros: Great hotal in a prefect location, way a few minutes on foot from the city center. The rooms were ok, maybe a larger bathoom would have been helpful. The staff at the front desk was nice and helpful.

Pros: The location was perfect, close to everything. It was handy and easy. You get what you pay for. Room service was very quick. The main person at the front desk was very nice and helpful.

Cons: Some of the staff have no knowledge and are very slow in solutions.

Pros: The staff was friendly and very welcoming. Excellent restaurant service, very attentive and provided great service. The tours we booked through the agency at the hotel were great! Thank you so much.

Pros: Rustic and comfy stay!

Cons: I liked everythig

Pros: I loved everything. The staff was always willing to help and it would always tried its best on everything, even for the smallest tasks I asked for.

Cons: I wouldn't change anything :)

Pros: Good bed to rest after long trip.

Cons: Ice cold lighting in the room. Adding warm tone of yellow to lighting willl enhance room decoration and bathrooms.

Pros: Beds were comfortable close to restaurants, cleannes. The reception

Cons: A woman receptionist wasn't unfriendly the rest staff wonderful

Pros: good central location

Cons: the staff at the restaurant was not particularly accommodating and the food was mediocre

Pros: Spacious rooms with good atmosphere. Nice hotel, kind staff. Really to the city center.

Cons: The staff doesn't speak english. (Although that's true about many places in Mexico.)

Pros: The staff was very helpful and very nice

Cons: No air-condition

Pros: Staff was attentive to a few small issues that came up. Rooms were quiet and comfortable.

Pros: Personel was very helpfull and perfect location

Cons: Room was too small for 4 persons, dark and stuffy/too warm due to lack of ventilation/outside windows, fan snd airco. Overpriced.

Pros: It was in a great location. Staff was great very nice and polite . Very clean I would totally stay here again

Pros: The people

Cons: The noises, You can hear everything, even the showers from other rooms,

Pros: Location

Cons: Poor ventilation, poor noise insulation and staff cannot speak a word of English in this town where almost every restaurant and shop has managed to employ English speaking staff

Pros: We didn't eat in the hotel because there were so many options nearby and we wanted to get out and explore each day. The hotel is on the zocolo, so you can walk out the door and be right in the middle of the action. There was one particular staff person at reception who spoke excellent English and was always willing to help us figure things out. The beds were very comfortable and the rooms were modern and clean. There is a Starbucks 2 or 3 doors down with good internet.

Cons: We were on the 3rd floor, and one member of our group has some physical limitations. If you are concerned, you should request a first-floor-level because there is no lift. The internet worked occasionally, but usually wouldn't connect. It seemed like the hotel relied on the internet provided by the city to the town center rather than having their own, but that was unclear. We visited Starbucks a lot to stay in touch and get information.

Pros: Situation in town

Cons: Nothing

Pros: Best location! Very clean and beautiful place.

Cons: In case you have mobility issues, there’s a lot of stairs and no option for wheelchair or baby strollers.

Pros: Very clean hotel, nice and confortable beds, big parking spot, kind staff, nice restaurant, old fashion

Cons: No elevator, poor wifi signal in the rooms.

Pros: Very Comfortable bed. Other than that this hotel in the price point is terrible.

Cons: The room we were in was a closet with a broken fan in the bathroom. The room was terrible for the price point. One of the poorer hotel stays i have had in the premium category.

Pros: You can’t beat the location! Right in the heart of the city. The beds were very comfortable and clean. Hot shower with good water pressure. The Sunday buffet had a wide variety of local dishes.

Cons: If you’re looking to have a good night’s rest make sure you ask to be placed in a room away from the front part of the hotel as the noise from the street and lobby can carry inside.

Pros: Staff, location, cleanliness and most important the view from the balcony onto the plaza.

Cons: Nothing

Pros: Great location, very quiet room third floor

Cons: breakfast time,servers very slow to bring the bill, and very slow to bring the change

Pros: Great location, quiet room, very clean daily. Had breakfast which was very nice. Will stay again. Front desk was always smiling and helpful, and spoke alittle english.