San Cristóbal de las Casas hotels near Arches of Carmen

Pros: Great room and private bathroom. So much surface space to put our luggage and belongings on. Beautifully decorated room and general hotel facilities. We paid for breakfast and glad we did, they had such a great buffet, lots of options and overlooking the beautiful patio. Staff were always so helpful and looked after our luggage after check out. Also put us in touch with a tour group for Palenque, really good and professional company. Would come back here again without question. It was such a great rest stop for us in between a lot of the activities we’d do during the day. We knew we could just arrive and recharge in this comfy hotel.

Cons: We could hear and sometimes got woken up by other noisy hotel customers coming in late at night or early in the morning. Not sure what the hotel can do about it, but it was a little annoying. Other than that, great!

Pros: Spacious room, smart TV, lovely staff, two new bottles of water waiting for you daily.

Cons: The room didn't have enough lighting.

Pros: Breakfast was amazing.

Cons: Nothing, all was good.

Pros: Nice Mexican atmosphere and friendly staff Great location close to main square.

Cons: TV in restaurant and horrible bathroom light

Pros: Stayed for 3 nights. Excellent service, great location and good food. The rooms are small but nice. Very clean. Recommend

Cons: Not all the staff speaks English.. A

Pros: Excellent service by the staff. . The breakfast was delicious!

Pros: The hotel was truly beautiful in the most subdued Mexican way. The main courtyard was very inviting, and every little design detail was tasteful. Our room was quiet, and nice, in spite of the fact that it was a bit dark. I did not mind since I specifically requested a room that did not have a window to one of the noisy streets. As a result, I was very happy with our quiet room, with no street noise. Breakfast, although not included in the day rate, was good and inexpensive. The location of the hotel was excellent.

Cons: During check in, I did not like that the person at the front desk, who by the way was very polite, missinformed us about our first day trips we took to Canyon of Sumidero. He stated it included a visit to the "lookout" on top of the mountain, but it did not. He also stated the hotel worked in conjunction with "Viajes Itzza" to take care of our day tour needs. Although their hotel sponsored day-tours were about 50% more expensive than other tour operators [such as "Jalapeno Tours"] we decided to use them for the sake of convenience. We were sorely disappointed because instead of providing us with good, personalized service, they made us wait for about an hour at the Rio Grijalva docking area before boarding our boat, while the same process was taking the other tours about 5 minutes to depart. The explanation we were given is that "we" were waiting for another two people arriving from the nearby airport! On top of that, we did not get to go to the top of the "Sumidero Canyon" even though our tour was sold to us as such. Conclusion, in our experience we were not provided with good service by they hotel concerning the day tours they offered. At any rate, we solved the lack of good service by Itzza by choosing "Jalapeno Tours" [which did provide a good service to us] for our next three day tours.

Pros: The location is good, the room is comfortable.

Cons: The shower looked a bit not clean. we needed to change a room for what we ordered in the reservation.

Pros: Most everything, mainly the Staff, they were very polite and accommodating

Cons: The room we got when we first got there had this smell like humid and there was a foul smell coming out of the bathroom

Pros: They let us check in super early in the morning, before 10 am and when we left they let us keep our suitcases all day while we were on a tour

Cons: Everything was perfect

Pros: Great location, helpful staff. Didn’t have any breakfast so can’t conclude on their food but as it’s located in the city center there are plenty of options around.

Cons: The sheets and towels had stains on it as well as plenty of dark hair. We’ve asked them to change the sheets next day as we arrived in the middle of the night. Afterwards it was fine. Also there was a fotoshooting going on at the property during the night which caused significant amount of noise in the court yard

Pros: Good location, good decor, nice atmosphere, helpful staff

Cons: Didn’t get the room we booked, no fan, bad WiFi

Pros: The building is absolutely beautiful we were mesmerized by it. Quite similar to Paradores in spain! The rooms are big, great views of the city. Breakfast is great, they offer a fruit platter, fresh juice, coffee and eggs of your choice. Staff is very nice and helpful! Gracias!

Cons: On our first room the bed was rock hard, on the other one it was fine. The staff speaks only spanish, which didnt matter to us but might be a problem to others.

Pros: Good overall. Food was ok

Cons: Food could be better

Pros: the location was excellent AND the cost was reasonable, I was very pleased. The hotel was also very beautiful and the food was delicious for a great price.

Cons: I cannot think of anything that could be better at this time.

Pros: The hotel exceeded my expectations. The hotel itself was beautiful and the staff was very helpful. The location was great, about five minutes walking distance to the center of town and the hotel was located in a nice and quiet area. I liked going to the rooftop at nights, you can take some drinks and snacks to relax and enjoy the views. The breakfast was good. It was a buffet with a little bit of everything, so I would recommend getting the breakfast deal. The staff was also able to get us transportation from the hotel to the airport. I will definitely stay here when I visit again.

Cons: I had no complains about the hotel during my stay.

Pros: The staff were all friendly. The hotel was spacious and beautiful. The hotel took care of arranging our tours. And they allowed us to drop off our luggage and store it before check in time.

Cons: We had an issue with the toilet when we first arrived. But they took care of it quickly

Pros: The staff were very accommodating and helped us to book an amazing tours. It's close to the Zócalo but away enough to avoid the noise from the center square.

Pros: Loved the ambience and how clean it was!

Pros: Modern conference type hotel, 1.5km walk from town centre. Chosen because it had secure parking. No interaction with staff during our stay - unusual. Clean and safe,

Pros: Location ok

Cons: Basic facilities Bathroom very old

Pros: Clean, spacious

Cons: It got cold at night

Pros: Location ++

Pros: Some of the staff were attentive and friendly.

Cons: We were assigned their worst small room at the back corner of the third floor for a ten-night stay. Their business plan seems based on large group travel so their personal attention to individual travelers is pathetic. Their wifi is erratic in performance with a hopelessly complex and nonfunctional password system.

Pros: Spacious rooms with good atmosphere. Nice hotel, kind staff. Really to the city center.

Cons: The staff doesn't speak english. (Although that's true about many places in Mexico.)

Pros: Location

Cons: Rooms cleanliness and maintanance. Staff speak no English. Poor breakfast unpaithend waiters. (Even milk for coffee was extra charged). This is not a 4 stars hotel as presented.

Pros: Location, king size bed

Cons: Restaurant food

Pros: Personel was very helpfull and perfect location

Cons: Room was too small for 4 persons, dark and stuffy/too warm due to lack of ventilation/outside windows, fan snd airco. Overpriced.

Pros: The people

Cons: The noises, You can hear everything, even the showers from other rooms,

Pros: Location

Cons: Poor ventilation, poor noise insulation and staff cannot speak a word of English in this town where almost every restaurant and shop has managed to employ English speaking staff

Pros: just have been 1 night there.. received a lunch-box instead of the breakfast. well equipped kitchen. cheap private room close to the center.

Cons: wifi was not working well in our room. it was a bit noisy (people on the terrace, cars on the street).

Pros: It's a cozy staff and I love that the kitchen is open for our use

Pros: I didn't like anything about the property. I apologize this BnB isn't to my liking.

Cons: The BnB has two properties. You check into one - and I was shown to the other property. About a three minute walk on a busy street.

Pros: The breakfast we had was really tasty also the coffee was really good. I guess it is quite a budget option so it was quite cheap. If you would sleep in the main building I think this place would be better but our place was just not good.

Cons: The check-in process was not nice. The guy was sighing while checking us in. We were lead to another building which was just not a nice place. The floor in our room was dirty and we had to walk through the rain to get to to toilet at night. The floors were really slippy. For the last morning we were picked up by a shuttle so we wanted to have breakfast a little bit earlier. However they told us this was not possible. We find this weird because we paid for it and 7 AM is certainly not a strange time for breakfast. We found the rooms to be unpersonal without any equipment such as a drawer or a painting.

Pros: Good value for money. Best Wifi in Mexico so far.

Cons: Réception is not open 24/7, but they allow us to check-in at 22h. Your room (like ours) could be on a secondary location 100m away. Rooms are humid (the weather doesn't help ;)

Pros: Very friendly staff, nice breakfast, good location, clean rooms. Was able to store my bags at no extra charge for the remainder of the day when I checked out.

Cons: My room was in the second building. The doors there don't have regular locks, but steel bars that you close and put a lock on. In and of itself this is fine, however, when you open and close these steel bars it makes such a loud, screeching sounds that the people next door could wake up from the sound. I know I did. There was no soap to wash your hands with at the toilets. No curtains either.

Pros: Room was basic but we had plenty of space for our stuff and it was comfortable enough. It's literally 3 minutes walking from the main pedestrian street in San Cristóbal. Very good breakfast.

Cons: The kitchen closes at 9pm, and must open later than 10am (we could never use it, because that was the latest we left the hostel during our stay and we always came back later). Breakfast, though very good, is slow to be served on days where the hostel is busy, so if you are going on a daytrip, plan some extra time for breakfast just in case.

Pros: Very nice couple running this place. Super breakfast, quiet place just few blocks from the main square. Clean rooms .

Pros: Very nice hosts, also speaking english, excellent breakfast, few blocks from the town centre, good WIFI.