Viceroy Riviera Maya

Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 3000

Cheapest
rate per night

8,8

Excellent
based on 50 reviews
Viceroy Riviera Maya - Playa del Carmen, Quintana Roo, Mexico
Sun 10/18
-
Mon 10/19
Compare vs KAYAK |

Provider Nightly total
Hotels.com R5 550
KAYAK R5 594
Expedia R5 708
Hotels.com
KAYAK
Expedia

Good to know

Value for money

7,7

Distance to city centre

6,3 km

Location rating

8,0

Nearest airport

Cancún

Distance to airport

44,5 km

Rooms

Sun 10/18
Mon 10/19

King rooms

R5 550+

Bed type
Provider
Nightly base price
Unknown
R5 550 per night
Unknown
R5 594 per night
Unknown
R5 708 per night
King bed
R6 716 per night
Unknown
R6 995 per night
Unknown
R8 427 per night
Unknown
R9 063 per night

Luxury rooms

R6 539+

Bed type
Provider
Nightly base price
King bed
R6 539 per night
King bed
R6 539 per night
King bed
R6 932 per night
Unknown
R6 969 per night
Unknown
R6 969 per night
Unknown
R7 022 per night
Unknown
R7 294 per night
King bed
R7 947 per night
King bed
R8 103 per night
King bed
R8 107 per night
King bed
R8 122 per night
King bed
R8 122 per night
Unknown
R8 124 per night
Unknown
R8 124 per night
Unknown
R8 124 per night
King bed
R8 130 per night
Unknown
R16 673 per night
King bed
R24 442 per night

Deluxe rooms

R10 390+

Bed type
Provider
Nightly base price
Unknown
R10 390 per night

Reviews

Pros

Traveller rating

46
5
2
1
1

Time of year

Traveller type

Show reviews that mention

+
staff was amazing in 43 reviews
great food in 28 reviews
excellent service in 25 reviews
pool and whirl in 13 reviews
spa treatments in 12 reviews
complimentary breakfast in 11 reviews
beach in 9 reviews
playa del in 9 reviews
private pool in 7 reviews
lush tropical in 5 reviews
tropical garden in 5 reviews
total cost in 4 reviews
beautiful property in 3 reviews
centred in 3 reviews
mexico in 3 reviews
main building in 2 reviews
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Situated on the shimmering white sands near Playa Del Carmen in Mexico, Viceroy Riviera Maya is an exclusive property. The resort has been voted the #1 hotel in Mexico and been listed in the top 20 hotels in the world by Travel & Leisure. There is a long list of amenities that guests can enjoy, including beach access, a pool with sundeck, yoga and fitness classes, poolside bar, concierge services, multilingual staff, and airport transportation.

There are seven different room classifications that can be booked. The stand-alone luxury villas include private terraces, plunge pools, and outdoor showers. They have king-sized beds with Egyptian cotton bedding. The Royal Villas include a private sunbathing deck, hammocks overlooking private plunge pools, and 1,000 square feet of living space. The Signature Villas are located closer to the water and include 1,400 sq. feet of living space. Premium Villas are 1,700 square feet and are extremely private. They include butler service and spacious dressing areas. The Ocean View Villas offer picturesque views of the Caribbean coastline. For even more space, guests can book the two-level Luxury Ocean View Villa, which encompasses 2,900 square feet and affords ocean views. The property also has beachfront villas that overlook the ocean.

La Marea restaurant offers contemporary Mexican dishes with a slight Mediterranean flair. Guests can also dine at the newer option called Coral Grill which is an open-air restaurant. There are spa services available at Viceroy Riviera Maya Luxury Resort with treatments that include Phyto-dermo-cosmetic products. Guests are also in close vicinity to Chichen Itza. The concierge can help book a tour with a professional guide.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,8 Excellent

based on 50 reviews

9,2

Cleanliness

9,2

Comfort

9,4

Staff

7,8

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Fishing
Hot tub
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Sauna
Wake-up service
Airport shuttle (surcharge)
Terrace/Patio
Linens
Towels
Massage
Library
Adapter
Alarm clock
Allergy-free room
Bathtub
Body soap
Breakfast in the room
CD player
Conditioner
Desk
Dining area
Dining table
DVD player
Entire unit located on ground floor
Fan
Fire extinguisher
Flat-screen TV
Free toiletries
iPhone dock
Key card access
Newspapers
Trouser press
Pool towels
Private bathroom
Private check-in/check-out
Private entrance
Private parking
Private pool
Radio
Safety deposit box
Seating area
Shampoo
Shower
Shower cap
Snack bar
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Valet parking
VIP room facilities
Wardrobe or closet
Window
Wine glasses
Wi-Fi available in all areas
Daily housekeeping
Ironing service
Shoeshine
Special diet menus (on request)
Tour desk
Diving
Windsurfing
Bathrobe
Shuttle service (additional charge)
Spa and wellness centre
Beach towels
First-aid kit
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Cooking classes
Hand sanitiser in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Spa
No smoking
Beauty salon
Safe
Free Internet
Steam room
Wedding services
Private beach

FAQs when booking at Viceroy Riviera Maya

Where is Viceroy Riviera Maya located?

When is check-in time and check-out time at Viceroy Riviera Maya?

Does Viceroy Riviera Maya offer free Wi-Fi?

Does Viceroy Riviera Maya offer free parking?

Does Viceroy Riviera Maya offer free airport shuttle service?

How far is Viceroy Riviera Maya from the airport?

Can you bring pets to Viceroy Riviera Maya?

Does Viceroy Riviera Maya have a pool?

Photos

All photos (35)
Bedroom (6)
Bar (1)
Pool (5)
Beach (4)

Location

Most popular landmarks

  • El Camaleón Mayakoba Golf Club 3 km
  • Mamita's Beach Club 4,9 km
  • Parque Natural Tres Ríos 5,2 km
  • Muelle Navega 5,3 km
  • Parque 28 de julio 5,9 km
  • Playa principal de Playa del Carmen 6 km

Nearby hotels

Closest

6,6 Good (3 reviews)
0,21 km
R3 266+
9,2 Excellent (117 reviews)
0,27 km
R2 918+
8,3 Excellent (562 reviews)
0,62 km
R3 034+

Cheapest

8,5 Excellent (773 reviews)
1,04 km
R2 835+
9,2 Excellent (117 reviews)
0,27 km
R2 918+
8,3 Excellent (562 reviews)
0,62 km
R3 034+

Most recommended

9,2 Excellent (117 reviews)
0,27 km
R2 918+
8,5 Excellent (773 reviews)
1,04 km
R2 835+
8,3 Excellent (562 reviews)
0,62 km
R3 034+