|""Great value, excellent location""||(in 31 reviews)|
|""Friendly staff, always very helpful.""||(in 35 reviews)|
|"Open bar local drinks included."||(in 1 review)|
|"No hot water in the morning."||(in 12 reviews)|
|"It kept falling off from the ceiling."||(in 1 review)|
|""Air conditioning and hot water never worked, even after 3 requests.""||(in 1 review)|
|great location||in 100 reviews|
|friendly staff||in 77 reviews|
|hot water||in 58 reviews|
|hotel is good||in 58 reviews|
|breakfast was good||in 56 reviews|
|rooftop pool||in 23 reviews|
|music playing||in 22 reviews|
|like everything||in 21 reviews|
|little bit||in 18 reviews|
|playa del||in 9 reviews|
|like room||in 8 reviews|
|reina||in 7 reviews|
|falling ceiling||in 6 reviews|
|service staff||in 6 reviews|
|door connecting||in 4 reviews|
|many options||in 4 reviews|
|stopped working||in 4 reviews|
|chic design||in 3 reviews|
|open bar||in 3 reviews|
|star motel||in 1 review|
The staff onsite was helpful and kind. The rooms were clean and the pool was OK.
This hotel offered an all-inclusive that wasn’t truthful. They were severely short staffed, didn’t have food or liquor inventory to fulfill the demand of our group. It was so terrible a part of the group moved to another hotel.
Staff was prompt to correct issues
Would of liked a little more excitement going on balcony with pool ementies, but then I can understand time period of my stay.
Pros: Very friendly staff, great location, nice rooms, good breakfast and good price! Cons: No internet in the rooms, which for us was very important!
Wifi is very bad
Horrible, 2 Star Motel At Best
If you are looking for a disgusting two star motel, that has the trashiest, dirtiest drunken and loud slobs around, you've found your place. This is at best a 2 star motel. For how much they charge, this is despicable. The hair dryer is the ones on the wall you would find in a 2 star motel, all bathroom toiletries are unuseable and smells really gross. The bed is hard, uncomfortable and wrapped in plastic. There are weird stains on some of the pillows that was really disgusting. There IS no service, and it's really bad when they tried. Management must be awful. Every single time I've asked them to clean the room they had not, and house cleaning managed to try to come into the room to clean every single day for the week i was there for the 3 hours during the day I am actually in the room, all at different times, it's actually remarkable that they managed to do that. Hotel WILL CALL PRIOR TO CHECK OUT TIME TO BOOT YOU OUT. It's very possible that there are prostitutes at this hotel or this is the hotel that local mexican men bring their low end escorts to. Also very dishonest, tries to charge 2-3 times the rate available online, and then when you're about to book, they will then offer to match the pricing, you're better off not booking through them directly to make sure you don't get screwed. Overall, this is a run down, trashy motel that is not worth the money. You will actually experience 4 star or higher service at any of the other hotels in a similar price range including be playa, artisan, or any of the major hotel brands.
With a stay at La Reina Roja Hotel Boutique - Adults Only, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 677 reviews
Policies vary by room type and provider.
La Reina Roja Hotel Boutique - Adults Only is located at Calle 20 Entre Av. 5 Y 10 in Gonzalo Guerrero, 1 km from the centre of Playa del Carmen. Mamita's Beach Club is the closest landmark to La Reina Roja Hotel Boutique - Adults Only.
Check-in time is 15:00 and check-out time is 12:00 at La Reina Roja Hotel Boutique - Adults Only.
Yes, La Reina Roja Hotel Boutique - Adults Only offers free Wi-Fi.
No, La Reina Roja Hotel Boutique - Adults Only does not offer free parking.
No, La Reina Roja Hotel Boutique - Adults Only does not offer free airport shuttle service.
La Reina Roja Hotel Boutique - Adults Only is 19,2 km from Cozumel. La Reina Roja Hotel Boutique - Adults Only is 49,3 km from Cancún.
Yes, La Reina Roja Hotel Boutique - Adults Only has a pool on-site.