Good to know
|Distance to city centre||1,0 km|
|Distance to airport||49,3 km|
Time of year
Show reviews that mention
|breakfast is very good||in 49 reviews|
|breakfast service||in 20 reviews|
|chic design||in 3 reviews|
|enjoyed our stay||in 19 reviews|
|friendly and accommodating||in 8 reviews|
|friendly staff||in 69 reviews|
|good and the bed||in 22 reviews|
|great location||in 56 reviews|
|hot water in the shower||in 30 reviews|
|hotel were very nice||in 47 reviews|
|location nice||in 33 reviews|
|nice rooms||in 9 reviews|
|playa del||in 6 reviews|
|pool area||in 41 reviews|
|recommended and definitely||in 9 reviews|
|star motel||in 1 review|
|waited an hour for breakfast||in 2 reviews|
Inattentive Staff, food, no AC working properly, smelly room and linen
I liked the ambiance and the location of the hotel. Most employees were friendly
First, $5000 pesos disappeared from our luggage the first day we were there. We know for fact it was the cleaning lady. It was brought to the attention of front desk supervisor. A report was filed. They said they would check the cameras. It was concluded that the only people to enter our room was myself and my 2 family members and the cleaning lady. The hotel supervisor suggested that maybe one of us took the money. Second, checked out yesterday and upon checking my credit card statement this morning, I see the hotel charged my card twice. This is not a pending charge. They actually charged twice. I called them and they said they would look into it. I've already let me bank know Third, The shower pressure sucked, literally would take 20 minutes in the shower because the water pressure sucked, barely any water coming out from shower and water temperature was either freezing cold or steaming hot no matter where you put the lever.
The decor The staff The location
The rooftop pool was not deep at all
The costumer service was great, the location and the breakfast
The facilities, they gave me first the room 204, the hot water wasn't working and the air-conditioning was damage, the second night we came late to the room like 12 midnight the air was broken, we had to wait for almost an hour until they gave us a new room. The room 306 was ok, the issued that we had was with the hot water again and the smell of the entire room like sewer.
Very comfortable the bed.
For the price you can get a better hotel where they can threat you better.
With a stay at La Reina Roja Hotel Boutique, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1 113 reviews
Things to know
- Nice building
- Stylish hotel
- Friendly atmosphere
Policies vary by room type and provider.
Reviews about La Reina Roja Hotel Boutique
Most popular landmarks
- Mamita's Beach Club 0,5 km
- Muelle Navega 0,5 km
- Parque 28 de julio 0,6 km
- Playa principal de Playa del Carmen 0,8 km
- Calle Quinta Avenida 0,8 km
- Yucatek Divers 0,9 km
|Playa Del Carmen||1,6 km|
|San Miguel de Cozumel||19,2 km|