Hotel Cielo

3 stars
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 1227
8,7
Very good
based on 167 reviews
167 reviews
Fri 6/2
-
Sat 7/2
1 room, 2 guests
Deals from
R1 009
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, bed type unknown
R1 009
Superior room, bed type unknown
R1 156
Superior room, bed type unknown
R1 262
Bedroom
Outdoor view
Bedroom
Other
Balcony
Other
Other
Other
Other
Other
Balcony
Other
Other
Banquet hall
Other
Other
Outdoor view
Banquet hall
Other
Building
Outdoor view
Outdoor view
Other
Outdoor view
Room amenity
Stairs
Photos of Hotel Cielo
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

8,7
Very good rating
Based on 167 verified guest reviews

Latest deals for Hotel Cielo

Fri 6/2
Sat 7/2
Type of stay
Booking link
No inclusions
R1 009
No inclusions
R1 156
No inclusions
R1 262
No inclusions
R1 283
No inclusions
R1 336
No inclusions
R1 358
No inclusions
R1 557
No inclusions
R1 817
No inclusions
R2 119
No inclusions
R2 941
No inclusions
R802
No inclusions
R968
No inclusions
R994
No inclusions
R1 023
No inclusions
R1 050
No inclusions
R1 057
No inclusions
R1 151
No inclusions
R1 191
No inclusions
R1 420
No inclusions
R1 459
No inclusions
R1 578
No inclusions
R1 713
No inclusions
R2 135
No inclusions
R1 023
No inclusions
R1 505
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Cielo

  • Private beach
  • Snorkelling
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire
  • Snorkelling
  • Windsurfing

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

General

  • Family rooms
  • Interconnected room(s) available
  • City view

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)

Workspace

  • Desk

Reviews of Hotel Cielo

8,7
Very good
167 verified ratings
Wonderful
92
Very good
31
Good
21
Okay
8
Fair
3
Mediocre
4
Poor
8

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, friendly staff, and cleanliness. Many enjoyed the comfortable beds and good amenities, although noise from nearby clubs and streets was a common complaint. Overall, the hotel offers good value for money, but guests should be aware of potential noise disturbances.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Bed Comfort9 out of 10
Value for Price8.5 out of 10
Noise Level0.5 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA167 m
  • Parque 28 de julio381 m
  • Terminal Marítima de Playa del Carmen394 m
  • Aviario Xaman Ha0.9 km
  • La Fe1.1 km
  • Beyond Diving1.1 km
  • Mexico Blue Dream1.1 km
  • Mamita's Beach Club1.2 km
  • O2 Mexico1.5 km
  • The Reef Marina1.8 km
  • Playacar Golf Club1.9 km
  • Underwater Technical World2.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Cielo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0,5 km from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

  • Does Hotel Cielo offer free Wi-Fi?

    Yes, Hotel Cielo offers free Wi-Fi.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 19 km from Cozumel. Hotel Cielo is 50,2 km from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

Nearby hotels and places to stay

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Cheapest

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3-star hotel
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2-star hotel
27% cheaper
OYO La Cultura Suites
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Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
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3-star hotel
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3-star hotel
Hotel Los Itzaes by 5th av
8.6 Excellent (664 reviews)0,2 kmOutdoor pool, Restaurant, Free Wi-FiR897+
3-star hotel
41% cheaperHacienda Del Caribe Hotel8.3 Excellent (1 821 reviews)0,12 kmSnorkelling, Outdoor pool, RestaurantR535+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,7
0,5 km
Cozumel
19,0 km

Everything you need to know for your stay in Playa del Carmen

Complete your trip to Playa del Carmen

Car hire in Playa del Carmen
Hotels in Playa del Carmen