Hotel Cielo

Hotel Cielo

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 1227
R1 472

rate per night


based on 48 reviews

Hotel Cielo
Sat 4/2
Wed 8/2

About Hotel Cielo

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

Photos of Hotel Cielo

Latest deals for Hotel Cielo

Sat 4/2
Wed 8/2
Show deals with
Superior rooms(R1 760 - R4 066)
Superior room
no bed type specified
no bed type specified

R1 760/night

R1 760 totalOrbitz
no bed type specified
no bed type specified

R2 021/night

R2 021 totaleDreams
no bed type specified
no bed type specified

R2 021/night

R2 021 totalKAYAK
King rooms(R2 698)
King room
1 king bed

1 king bed


R2 698/night

R2 698 totalExpedia
Double rooms(R1 860)
Double room
no bed type specified
no bed type specified

R1 860/night

R1 860
Standard rooms(R1 472 - R4 285)
Standard Room
no bed type specified
no bed type specified

R1 472/night

R1 472
no bed type specified
no bed type specified

R1 632/night

R1 632
no bed type specified
no bed type specified

R1 701/night

R1 701 totalExpedia

Amenities at Hotel Cielo

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap
  • Air-conditioned
  • Dustbins
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Ticket service
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Non-feather pillow
  • Private entrance


  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Walk-in shower
  • Private bathroom


  • Terrace/Patio
  • Beach towels
  • Balcony
  • Outdoor furniture
  • Private beach


  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Tile/marble floor
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)


  • Laundry service
  • Iron and ironing board


  • Socket near the bed
  • Wardrobe or closet


  • Restaurant
  • Food can be delivered to guest accommodation


  • Desk

Reviews of Hotel Cielo

Very GoodBased on 48 verified guest reviews


Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Calle Quinta Avenida122 m
  • Playa principal de Playa del Carmen182 m
  • Yucatek Divers201 m
  • Parque 28 de julio381 m
  • Muelle Navega0.9 km
  • Aviario Xaman Ha0.9 km
  • Mamita's Beach Club1.2 km
  • Playacar Golf Club1.9 km
  • Parque Xplor6.5 km
  • Xcaret Park6.8 km
  • Terminal marítima Punta Venado8.2 km
  • El Camaleón Mayakoba Golf Club8.6 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Hotel Cielo

  • Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0,5 km from the centre of Playa del Carmen. Calle Quinta Avenida is the closest landmark to Hotel Cielo.

  • Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

  • Yes, Hotel Cielo offers free Wi-Fi.

  • Hotel Cielo is 19 km from Cozumel. Hotel Cielo is 50,2 km from Cancun.

  • KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0,5 km

Location rating


Nearest airport


Distance to airport

50,2 km