Hotel Cielo

3 stars
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
8,4
Very good
based on 166 reviews
166 reviews
Mon 24/11
-
Tue 25/11
1 room, 2 guests
Deals from
R812
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
R812
Superior room
R1 094
Standard Room
R1 109
24 more Hotel Cielo deals
24 more Hotel Cielo deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

8,4
Very good rating
Based on 166 verified guest reviews

Latest deals for Hotel Cielo

Mon 24/11
Tue 25/11
Double room
bed type unknown
R812
nightly with fees
bed type unknown
R837
nightly with fees
bed type unknown
R859
nightly with fees
Standard Room
bed type unknown
R1 109
nightly with fees
bed type unknown
R1 632
nightly with fees
Superior room
bed type unknown
R1 094
nightly with fees
bed type unknown
R1 254
nightly with fees
bed type unknown
R1 369
nightly with fees
King room
bed type unknown
R1 392
nightly with fees
1 king bed
R1 449
nightly with fees
1 king bed
R1 473
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Cielo

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Delivered food is securely covered

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

General

  • Family rooms
  • City view

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)

Workspace

  • Desk

Reviews of Hotel Cielo

8,4
Very good
166 verified ratings
Wonderful
91
Very good
33
Good
21
Okay
8
Fair
3
Mediocre
4
Poor
8

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, friendly staff, and cleanliness. However, many reviews highlighted significant noise issues from nearby clubs and street activity, which affected their sleep quality. Some guests also mentioned outdated furniture and a few maintenance issues, but overall, the positive aspects of the hotel stood out.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Noise Level1 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA167 m
  • Parque 28 de julio381 m
  • Terminal Marítima de Playa del Carmen394 m
  • Aviario Xaman Ha0.9 km
  • La Fe1.1 km
  • Beyond Diving1.1 km
  • Mexico Blue Dream1.1 km
  • Mamita's Beach Club1.2 km
  • O2 Mexico1.5 km
  • The Reef Marina1.8 km
  • Playacar Golf Club1.9 km
  • Underwater Technical World2.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Cielo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0,5 km from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

  • Does Hotel Cielo offer free Wi-Fi?

    Yes, Hotel Cielo offers free Wi-Fi.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 19 km from Cozumel. Hotel Cielo is 50,2 km from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

Nearby hotels and places to stay

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3-star hotel
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3-star hotel
33% cheaper
El Sol Del Caribe By Bfh
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3-star hotel
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Most recommended

See most recommended stays in Playa del Carmen
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3-star hotel
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3-star hotel
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Hotel Los Itzaes by 5th av
8.7 Excellent (649 reviews)0,2 kmOutdoor pool, Restaurant, Free Wi-FiR935+
3-star hotel
42% cheaperHacienda Del Caribe Hotel8.3 Excellent (1 777 reviews)0,12 kmSnorkelling, Outdoor pool, RestaurantR556+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,2
0,5 km
Cozumel
19,0 km

Everything you need to know for your stay in Playa del Carmen

Complete your trip to Playa del Carmen

Car hire in Playa del Carmen
Hotels in Playa del Carmen