Guest reviews
Overall rating
6,8
Good
Based on 10 reviews
Cleanliness
6,4
Comfort
6,4
Pickup/dropoff
6,4
Value for money
6,4
Pros
"Car was great and clean."
(in 207 reviews)
"Good value for the money."
(in 94 reviews)
"Great car for the price."
(in 108 reviews)
Cons
"Long wait over 45 minutes."
(in 86 reviews)
"Reserved Car was not available"
(in 116 reviews)
"The customer service aspect was terrible."
(in 209 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
car available
car was great
picked up the car
long line
great car
great value
friendly staff
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2,0
Never got a car - Won't answer phone.
Pros: Nothing
Cons: Got to airport, and no cars were available. They oversold by 15 for the day. Was made all sort of promises about one being brought to me the next day. Never saw nor heard from the company despite multiple voice mails asking status.
review from
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2,0
Will never rent from Payless again
Pros: Absolutely Nothing good to say
Cons: I reserved a full size car and was given a midsize car a Subaru Legacy which the clerk very rudely tried to pass off as full sized. My family was extremely uncomfortable for our 14hr drive to orlando. I called two days before we were due to return to extend my rental one day. I called at least a dozen times during business hours and no one ever picked up my call. I left 3 voicemails and never gots return call. I called the toll free "corporate line" and it sounds like the calls are outsourced to India and of course no one there was able to help me. I finally called the Payless in Orlando where I was staying and someone actually answered the phone and was able to help me. Horrible experience!
review from
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10,0
Cons: Nothing
review from
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8,0
Pros: great customer service. So helpful. Car was ready on time and worked efficiently. Shuttle driver also friendly
Cons: XM radio stopped working
review from
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10,0
excellent manager!
Pros: Service was great, very helpful and pleasant, overall 5 star experience.
Cons: Nothing, all good.
review from
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2,0
Never got a car - Won't answer phone.
Pros: Nothing
Cons: Got to airport, and no cars were available. They oversold by 15 for the day. Was made all sort of promises about one being brought to me the next day. Never saw nor heard from the company despite multiple voice mails asking status.
review from
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2,0
Will never rent from Payless again
Pros: Absolutely Nothing good to say
Cons: I reserved a full size car and was given a midsize car a Subaru Legacy which the clerk very rudely tried to pass off as full sized. My family was extremely uncomfortable for our 14hr drive to orlando. I called two days before we were due to return to extend my rental one day. I called at least a dozen times during business hours and no one ever picked up my call. I left 3 voicemails and never gots return call. I called the toll free "corporate line" and it sounds like the calls are outsourced to India and of course no one there was able to help me. I finally called the Payless in Orlando where I was staying and someone actually answered the phone and was able to help me. Horrible experience!
review from
Other suppliers in Middletown scored
Where can I find Payless hire cars in Middletown?
2 Terminal Drive, Payless car hire
Address
2 Terminal DrivePhone
+1 717 616 8372FAQs about hiring a car from Payless in Middletown
How many car hire locations does Payless have in Middletown?
Payless has 2 car hire locations in Middletown. Take a look at our Payless hire location map to find the best car hires near you.
Does Payless have a car hire location at the airport: Harrisburg Airport (MDT)?
No (according to our data)
Does Payless offer shuttle or airport pick-up services from Harrisburg Airport (MDT)?
Yes