Villa Bougainville by Happyculture

Friendly personnel, colourful interior

- I had answered the survey by the hotel one week before the stay, and said yes to the fact I upon arrival wanted info on restaurants, cultural events and a parking spot. This was not taken care off. I don’t understand why they then bothered me to ask one week upfront. - the hotel is located in an area with a limited number of restaurants in the direct vicinity. - I didn’t feel safe when returning to the hotel at night in the area around the hotel

Nothing

Picture didn’t match reality, room too small, bathroom smelly

The location was great, the style and decor were also nice.

- Single use plastic cups in the bathroom even though the hotel focuses on sustainability. - First room had damaged windows that could not be fully closed / securely locked. - Loud rooms. Not at all suitable for light sleepers - Lamps, handles etc. were loose - Elevator ridiculously small - Not all of the standard 4 star hotel requirements are fulfilled (no upholstered chair/couch with side table, Hotelbar was only a very small fridge in the lobby, no cosmetic products like nail file and heating facility in the bathroom) - Breakfast in a small room with only a small variety of food and drinks (eggs must be boiled by oneself for example) - Corridors small and dark - Noises in other rooms are clearly noticeable - Chipping colour at many spots inside the room and the corridors - Broken lightbulbs weren’t replaced in the bathroom which made it even darker - On request only one out of two towels could be provided cause of lack of clean towels - One time use place mats at the breakfast room (not sustainable) - Minibar at the rooms = one little fridge on the floor with one free bottle of water All in all we stayed at 3 different rooms because of problems that couldn’t be fixed right away. No matter on what floor we stayed it was loud from the outside.