Good to know
Value for money
Distance to city centre
|Newcastle upon Tyne|
Distance to airport
|"Lovely friendly and super-helpful staff"||(in 327 reviews)|
|"Breakfast staff were super friendly!"||(in 191 reviews)|
|"Lovely friendly staff, comfortable bed."||(in 187 reviews)|
|"The car park is a nightmare"||(in 19 reviews)|
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£92 for breakfast which I believed was included, both the hotel and get a room blamed each other and left the customer in the dark. We avoided breakfast in the hotel and the hotel still tried to charge for it Suite had a standard double bed rather than a king or queen Hotel Bar tries to move guests around in Bar once settled at a table claiming tables not marked as reserved were reserved Generally a bad experience
Parking of Car for the last night was paid for by Hotel.
Car Parking Policy was not explained on Check-In even though the car Registration Number was completed on the Check-In Registration Form at the time. Breakfast staff (and most probably the supervisor) require to be trained: It took 3/4 of an hour and 3 reminders to get my breakfast of Kippers processed. The Staff commonly pass by tables with out clearing used / empty plates & bowles until the cooked breakfast plate is to be served or the tables are vacated. It is expected that the cooked breakfast plate be cleared once the contents has been eaten and pending the completion of drinking the balance of the tea / coffee pot!
The ambiance of the hotel, very peaceful and relaxing.
A double booking had been put through on your website which caused some confusion at check in as they had allocated 2 rooms for us.
Its excellent location,good breakfast,helpful staff
The decor was purple, grey and black - altogether too gloomy
I really liked the comfort of the rooms.
To be honest I had no problem with the hotel as such.
In New Castle Upon Tyne, the Malmaison Newcastle features 122 rooms and suites. The onsite restaurant offers both British and French-inspired dishes with hand-chosen craft beers and a long list of cocktails makes it easy for guests to get a bite to eat or unwind at the bar. Guests who don’t want to visit the restaurant but want to relax in their rooms can use the 24-hour room service option.
The Malmaison Newcastle offers free Wi-Fi throughout the property. Guests can also take advantage of the same-day laundry service. Visitors interested in maintaining their fitness routine can take advantage of the onsite gym, while those wanting a little pampering can visit the spa and choose from their wide array of treatment options.
All rooms at the Malmaison Newcastle hotel have plasma TVs and views of the Millennium Bridge from some rooms. Tea/coffee makers are in each room and a hairdryer and iron with board. All beds are designed for use by children, ages 3 to 14, and adults. Families traveling with children younger than three-years-old may request an infant cot from the front registration desk at time of check-in.
Guests can choose from double or twin rooms. Double rooms come with either a standard double bed or king-size bed, depending on the room. Twin rooms have two twin beds and comfortably sleep, two adults. Suites have a drench shower, walk-in shower, or free-standing bath and choice of king-size or queen-size beds. There is also sitting area in each suite. Guests who reserve a suite also get a robe and slippers.
based on 2 087 reviews
Value for money
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Most popular landmarks
- Gateshead Millennium Bridge 140 m
- BALTIC Centre for Contemporary Art 230 m
- Quayside 306 m
- Tyne Bridge 0,6 km
- Seven Stories 0,6 km
- Newcastle Castle 0,8 km