Lotte New York Palace

8,9
Excellent

Based on 4 500 reviews
 
455 Madison Avenue, New York, NY 10022, United States
  +1 212 888 7000
Lotte New York Palace - New York, NY, United States
Check-in
Check-out
Compare vs KAYAK |
KAYAK R2 795
Hotels.com R2 798
Cancelon R3 209
KAYAK
per night
Hotels.com
per night
Cancelon
per night

Good to know

Distance to city centre 1,4 km
Location rating 9,7
Nearest airport New York LaGuardia
Distance to airport 8,8 km

Rooms

Check-in
Check-out

King rooms

R4 751+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
R17 854 per night
IMAGE
King bed
R25 507 per night
IMAGE
King bed
R25 507 per night
IMAGE
King bed
R25 507 per night
IMAGE
Unknown
R4 751 per night
IMAGE
Unknown
R4 800 per night
IMAGE
King bed
R4 825 per night
IMAGE
King bed
R4 854 per night
IMAGE
Unknown
R4 869 per night
IMAGE
King bed
R4 935 per night
IMAGE
King bed
R5 081 per night
IMAGE
Unknown
R5 090 per night
IMAGE
King bed
R5 955 per night
IMAGE
King bed
R6 323 per night
IMAGE
King bed
R6 923 per night

Executive rooms

R20 408+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
R20 408 per night

Premier rooms

R3 887+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
R3 887 per night
IMAGE
King bed
R4 043 per night
IMAGE
King bed
R4 105 per night
IMAGE
King bed
R4 486 per night
IMAGE
King bed
R4 497 per night
IMAGE
Double bed
R4 503 per night
IMAGE
Double bed
R4 533 per night
IMAGE
Double bed
R5 256 per night
IMAGE
Double bed
R5 545 per night
IMAGE
Double bed
R5 817 per night

Queen rooms

R10 301+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R10 301 per night

Double rooms

R4 496+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
R4 496 per night
IMAGE
Unknown
R4 506 per night
IMAGE
Unknown
R4 557 per night
IMAGE
Double bed
R4 783 per night
IMAGE
Unknown
R4 886 per night
IMAGE
Double bed
R4 962 per night
IMAGE
Unknown
R4 981 per night
IMAGE
Double bed
R5 349 per night
IMAGE
Unknown
R5 802 per night
IMAGE
Double bed
R6 364 per night
IMAGE
Unknown
R6 592 per night
IMAGE
Double bed
R7 520 per night
IMAGE
Double bed
R8 067 per night

Superior rooms

R2 795+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
R2 795 per night
IMAGE
Double bed
R2 798 per night
IMAGE
Unknown
R3 209 per night
IMAGE
King bed
R3 377 per night
IMAGE
King bed
R3 436 per night
IMAGE
King bed
R3 436 per night
IMAGE
Double bed
R3 436 per night
IMAGE
Double bed
R3 436 per night
IMAGE
King bed
R3 439 per night
IMAGE
King bed
R3 440 per night
IMAGE
Double bed
R3 440 per night
IMAGE
Double bed
R3 442 per night
IMAGE
King bed
R3 615 per night
IMAGE
Unknown
R3 651 per night
IMAGE
King bed
R3 695 per night
IMAGE
King bed
R3 695 per night
IMAGE
King bed
R3 695 per night
IMAGE
King bed
R3 695 per night
IMAGE
Double bed
R3 695 per night
IMAGE
King bed
R3 776 per night
IMAGE
King bed
R3 779 per night
IMAGE
Double bed
R3 779 per night
IMAGE
Double bed
R3 861 per night
IMAGE
Unknown
R3 865 per night
IMAGE
Unknown
R3 865 per night
IMAGE
Unknown
R3 917 per night
IMAGE
Double bed
R4 203 per night
IMAGE
Unknown
R4 267 per night
IMAGE
Double bed
R4 307 per night
IMAGE
King bed
R4 324 per night
IMAGE
Unknown
R4 409 per night
IMAGE
King bed
R4 486 per night
IMAGE
Unknown
R4 499 per night
IMAGE
King bed
R4 522 per night
IMAGE
Unknown
R4 580 per night
IMAGE
King bed
R4 596 per night
IMAGE
Unknown
R4 629 per night
IMAGE
Unknown
R4 720 per night
IMAGE
Unknown
R4 753 per night
IMAGE
Unknown
R4 800 per night
IMAGE
Double bed
R4 957 per night
IMAGE
Unknown
R4 980 per night
IMAGE
Unknown
R5 170 per night
IMAGE
King bed
R5 307 per night
IMAGE
Unknown
R5 461 per night
IMAGE
Double bed
R5 548 per night
IMAGE
Double bed
R5 587 per night
IMAGE
Double bed
R5 587 per night
IMAGE
Unknown
R5 736 per night
IMAGE
Double bed
R6 288 per night
IMAGE
Double bed
R6 583 per night
IMAGE
King bed
R8 490 per night

Reviews

Traveller rating

399
98
34
8
1

Time of year

Traveller type

Show reviews that mention

+
central park in 9 reviews
christmas decorations in 14 reviews
coffee maker in 85 reviews
coffee making in 87 reviews
coffee shop in 18 reviews
facilities in room in 235 reviews
free wifi in 94 reviews
great hotel in 186 reviews
great location in 326 reviews
great view in 122 reviews
heart of nyc in 8 reviews
new york in 28 reviews
room service in 27 reviews
room was spacious in 245 reviews
spacious rooms in 20 reviews
st patrick in 42 reviews
staff very helpful in 223 reviews
times square in 29 reviews
water in the room in 39 reviews
  • Excellent
    Apr 2019
    10,0

    The bed was comfortable. The service was great

  • Good
    Jan 2019
    7,1

    Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.

    Beds quite small in standard rooms, and extras are expensive.

  • Excellent
    Apr 2018
    10,0

    Staff- accommodation

    The staff adjusted an error in the hotels reservation immediately, at check in. Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.

  • Excellent
    Nov 2017
    8,5

    It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.

    We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.

  • Excellent
    Nov 2017
    10,0

    Front desk personnel was very professional and nice. She tried to accommodate all our request.

    None

  • Poor
    Oct 2017
    2,0

    I may never use Kayak again. You cost me hundreds of dollars.

    The hotel never had my reservation so whatever I booked through Kayak/getaroom was bogus. The hotel could not meet the rate so I was stuck paying hundreds of dollars more. Your service almost left me with no rooom for my trip. This is totally unacceptable and I deserve compensation for this.

  • Excellent
    Jul 2017
    9,7

    Fantastic Staff

    My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.

    $50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.

  • Excellent
    Apr 2017
    9,4

    Great hotel!

    Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot!

    No closet in the hotel room.

  • Excellent
    Mar 2017
    8,2

    Wonderful hotel and location

    Decor, location, cleanliness

    $16.00 for wifi

  • Excellent
    Feb 2017
    8,5

    Great hotel-- 16.00 per day for wifi?!

    Absolutely beautiful hotel in a great location! Loved my stay there!!

    Charging 16.00 per day for wifi is insane

  • Excellent
    Jan 2017
    10,0

    Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again.

    There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).

  • Excellent
    Nov 2016
    10,0

    Large rooms, excellent location

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About

Overview

Lotte New York Palace is a luxury hotel and Manhattan landmark. Located on Madison Avenue, this venue has been featured in numerous movies and television shows, thanks to its elegant design. While the style of architecture and interior exude an old-world sophistication, guests will be treated to modern amenities. In addition to vacations and business meetings, Lotte New York Palace makes for a lovely backdrop for picture-perfect weddings, with its gated courtyard and stunning event spaces. The hotel is made up of 909 guest rooms and suites that can be used for short or extended stays. Guests who love a room with a view should ask for the Cathedral View Rooms, which have a view of St. Patrick’s Cathedral and Rockefeller Center, or the Premier Skyline View Rooms that offer panoramic skyline views. Larger parties can enjoy a Deluxe Two Bedroom Suite with an oversized living room and connecting bedrooms. In addition to nearby restaurants and in-room dining, Lotte New York Palace has different eateries and bars to enjoy within its towers. The Villard Restaurant is lovely for breakfast or weekend brunch, while the Pomme Palais has sweet treats. For cocktails or a nightcap, guests can visit Trouble’s Trust or go to Rarities, which is an invitation-only salon serving wines and fine spirits. The Lotte New York Palace Spa and Fitness Center is considered to be one of the best in the city. Visitors can work out or book a spa treatment to unwind. The spa offers everything from facials and massages to manicures and waxing. In-room services are also available upon request.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,9 Excellent

Based on 4 500 reviews

9,7

Location

8,2

Amenities

4,3

WiFi

3,5

Value

Things to know

  • Spacious rooms
  • Wonderful sightseeing
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Lift
Massage
Express check out
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Internet (surcharge)
Steam room
Storage available
Wedding services
Terrace/Patio
Sauna

Photos

Lotte New York Palace - New York - Bedroom Provided by ICE Portal All photos (35)
Lotte New York Palace - New York - Banquet hall Banquets (1)
Lotte New York Palace - New York - Bar Bar (3)
Lotte New York Palace - New York - Bathroom Bathroom (1)

Location

Most popular landmarks

  • Rockefeller Center 361 m
  • Museum of Modern Art 0,4 km
  • Grand Central Terminal 0,6 km
  • New York Public Library 0,8 km
  • Times Square 0,8 km
  • Bryant Park 0,9 km

Getting around

New York LaGuardia 8,8 km
Teterboro 12,5 km
New York - Penn Station 1,8 km
Secaucus Junction, New Jeresy 8,4 km

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