Lotte New York Palace

Lotte New York Palace

455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000

rate per night


based on 376 reviews

Lotte New York Palace
Sun 4/6
Thu 8/6

About Lotte New York Palace

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
This family-friendly New York hotel is located in the entertainment district, within a 10-minute walk of 5th Avenue and Rockefeller Center. Central Park and Grand Central Terminal are also within 15 minutes. 51 St. Station is only a 5-minute walk and Lexington Av.-53 St. Station is 7 minutes.

Photos of Lotte New York Palace

Latest deals for Lotte New York Palace

Sun 4/6
Thu 8/6
Show deals with
King rooms(R2 450 - R33 893)
King room
no bed type specified
no bed type specified

R2 450/night

R2 450 totalStayforlong
1 king bed

1 king bed


R6 302/night

R6 302 totalAGODA
1 king bed

1 king bed


R7 156/night

R7 156 totalAGODAPV
Luxury rooms(R21 500 - R30 986)
Luxury Room
1 king bed

1 king bed

R21 500/night

R21 500
2 queen beds

2 queen beds

R30 986/night

R30 986
Standard rooms(R1 946 - R9 118)
Standard Room
no bed type specified
no bed type specified

R1 946/night

R1 946 totalSuperTravel
no bed type specified
no bed type specified

R1 951/night

R1 951 totalSuperTravel
no bed type specified
no bed type specified

R8 961/night

R8 961
Superior rooms(R311 - R14 082)
Superior room
no bed type specified
no bed type specified


R311 totalSuperTravel
2 double beds

2 double beds


R1 546/night

R1 546 totalStayforlong
no bed type specified
no bed type specified

R1 592/night

R1 592 totaltravelup
Deluxe rooms(R1 984)
Deluxe room
no bed type specified
no bed type specified

R1 984/night

R1 984 totalSuperTravel
Queen rooms(R17 970 - R30 775)
Queen room
2 queen beds

2 queen beds


R17 970/night

R17 970 totalSuperTravel
2 queen beds

2 queen beds

R19 083/night

R19 083
2 queen beds

2 queen beds


R30 775/night

R30 775 totalExpedia
Executive rooms(R24 854 - R35 217)
Executive room
1 king bed

1 king bed


R24 854/night

R24 854 totalExpedia
no bed type specified
no bed type specified

R27 070/night

R27 070 totalKAYAK
no bed type specified
no bed type specified

R27 845/night

R27 845 totalSuperTravel
Premier rooms(R1 642 - R18 835)
Premier Room
1 king bed

1 king bed


R1 642/night

R1 642 totalStayforlong
1 king bed

1 king bed


R8 405/night

R8 405 totalExpedia
1 king bed

1 king bed


R8 849/night

R8 849 totalKAYAK
Double rooms(R5 597 - R45 978)
Double room
2 double beds

2 double beds

R5 597/night

R5 597
no bed type specified
no bed type specified

R8 775/night

R8 775 totalPriceline
2 double beds

2 double beds


R8 908/night

R8 908 totalExpedia

Amenities at Lotte New York Palace

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee shop
  • Valet parking
  • Business centre
  • TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Ticket service
  • Business centre
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk


  • Minibar
  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee shop


  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Sauna
  • Steam room

Media and entertainment

  • Gaming console
  • Cable or satellite TV
  • CD player
  • Smartphone dock
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Trouser press


  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom


  • Family rooms
  • Slippers
  • Sofa
  • Telephone

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Things to do

  • Gift shop
  • Shops (on site)
  • Evening entertainment


  • Fax/photocopying
  • Desk


  • Garden


  • Wardrobe or closet

Family friendly

  • Babysitting or child care


  • Fitness centre

Reviews of Lotte New York Palace

Very GoodBased on 376 verified guest reviews

Time of Year:
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Newest first
6,5 Okay
Cons:They need to upgrade rooms, hotel is getting old need to renovate ASAP
10,0 Wonderful
Pros:Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons:Bar prices are very expensive.
10,0 Wonderful
Pros:The bed was comfortable. The service was great
7,1 Good
Pros:Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Cons:Beds quite small in standard rooms, and extras are expensive.
10,0 Wonderful
Pros:The staff adjusted an error in the hotels reservation immediately, at check in. Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
8,5 Very Good
Pros:It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Cons:We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.
10,0 Wonderful
Pros:Front desk personnel was very professional and nice. She tried to accommodate all our request.
2,0 Poor
Cons:The hotel never had my reservation so whatever I booked through Kayak/getaroom was bogus. The hotel could not meet the rate so I was stuck paying hundreds of dollars more. Your service almost left me with no rooom for my trip. This is totally unacceptable and I deserve compensation for this.
9,7 Wonderful
Pros:My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.
Cons:$50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.
9,4 Wonderful
Pros:Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on but it was an awesome spot!
Cons:No closet in the hotel room.


455 Madison Avenue, New York, NY 10022

What's nearby

  • Rockefeller Center360 m
  • Museum of Modern Art0.4 km
  • Grand Central Terminal0.6 km
  • New York Public Library0.8 km
  • Times Square0.8 km
  • Bryant Park0.9 km
  • Broadway0.9 km
  • Fifth Avenue1.3 km
  • Empire State Building1.4 km
  • Frick Collection1.6 km
  • Metropolitan Museum of Art2.6 km
  • High Line2.7 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Lotte New York Palace

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Distance to city centre

1,1 km

Nearest airport

New York Skyports SPB

Distance to airport

2,5 km