Shoreham Hotel

clean

NO WAY this is a 4 star hotel. Room is tiny, bathroom lock was a junky latch and was broken. Shower mirror glass backing was coming off and looked salvaged. tiny sink and stained. Window had view to a trashed alley and rusted equipment.

Location is the only good thing about this place.

I don't understand why this is considered 4 stars hotel. So many things to complaint but the worst one being their sheets were the worst sheets I slept on in my life. They were as if I was sleeping in plastic. My boyfriend LITERALLY burnt his elbow by moving it through the sheets on his sleep!! Also they do not use queen size sheets , they will all come of in the middle of the night, they make the bed to look pretty but terrible to sleep on. I had to wake up every night and my boyfriend and I would have to make up the bed entirely. Also by doing that we found there is no mattress protector at all and mattress had lots of yellow stains of who knows what from who knows who!!! Also the bathroom door was made of glass and lots of light would come in at night and in the morning. I had to hang up a blanket on top of it so that I could sleep as I hate light when sleeping! Apart from this, this is not the only complaint, also you can hear everything as the walls are as if they were made of paper, could hear conversations of the other people and could not sleep at night as I heard elevator opening the entire time outside of my door. On top of that I know it is NYC but the elevator is tiny. Do not come here if you have wheelchair or something like that as you will not fit in the elevator! Regarding heating, don't even think turning on the heater or the air while you sleep unless you plan on not sleeping all night, the noise that thing made was extremely loud and annoying, had to ask for extra blanket and sleep with heater/air off every night in the winter.

The whole hotel and the room do not deserve 4*. In Europe this hotel would rate 2*