Ace Hotel New Orleans

600 Carondelet Street, New Orleans, LA 70130, United States
+1 504 900 1180

Cheapest
rate per night

8,5

Excellent
based on 545 reviews
Ace Hotel New Orleans - New Orleans, LA, United States
Sat 1/23
-
Sun 1/24
Compare vs KAYAK |

Provider Nightly total
Snaptravel R1 685
TripAdvisor R1 736
Zenhotels.com R1 837
Snaptravel
TripAdvisor
Zenhotels.com

Good to know

Value for money

8,0

Distance to city centre

0,5 km

Location rating

9,1

Rooms

Sat 1/23
Sun 1/24

Standard rooms

R1 685+

Bed type
Provider
Nightly base price
Unknown
R1 685 per night
Unknown
R1 961 per night
Unknown
R1 961 per night
Unknown
R1 961 per night
Unknown
R1 976 per night
Unknown
R2 101 per night

Deluxe rooms

R1 837+

Bed type
Provider
Nightly base price
Unknown
R1 837 per night
King bed
R1 937 per night
King bed
R1 949 per night
King bed
R1 949 per night
King bed
R1 953 per night
King bed
R2 193 per night
King bed
R2 193 per night
Unknown
R5 182 per night

Double rooms

R2 019+

Bed type
Provider
Nightly base price
Double bed
R2 019 per night
Double bed
R2 351 per night

Reviews

Pros

Cons

Traveller rating

358
105
38
20
4

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Oct 2018
    9,7

    Ace was aces

    I really enjoyed the rooftop pool area and getting coffee in the great coffee shop downstairs. The hotel had a bit of a funky vibe but still a little luxurious. I enjoyed the atmosphere and it really seems they pay attention to what people are looking for on vacation

    Very minor. But lighting was very poor in hallways elevators and in the room and could give a dingy feeling sometimes

  • Excellent
    Jan 2018
    10,0

    Great stay!

    Ace is well designed with NoLa touches throughout. it is a very happening place in NoLa, with a full event calendar. We went to a dance party on Friday at Ace and the next afternoon there was a dance competition. Stumptown coffee is adjacent to the hotel so great coffee guaranteed. Located in the Warehouse district , 10 min walk to French Quarter and around the corner from the St. Charles street car stop. Staff was very friendly.

    it is can get busy and crowded so if you are looking for something quit and private, Ace is probably not for you. Charge for water. Mattress was not very comfortable.

  • Excellent
    Jul 2017
    10,0

    Perfect Getaway

    My husband and I stayed at the Ace for three nights in July. We had read some reviews about poor AC, so I was concerned that we may not have the most comfortable room. I was wrong. Our room was great and COLD (in the best way). Check in was way and pleasant. The coffee shop and restaurants connected to the hotel, as well as the shops like Freda, were great. The lobby is a popular hangout and had an awesome reggae band Saturday night. The pool area was busy but also pleasant. Clean room. Comfy bed. Highly recommend.

    Wish they offered room service.

  • Okay
    Jun 2017
    5,7

    Not the best Ace

    I enjoy the general aesthetic and vibe of Ace hotels, and I've always liked the playful elements they throw in that really add to the overall experience.

    The room we were in was kind of terrible. Light switches were located in inconvenient and counterintuitive places, the bed was entirely too big for the room, the doors kept sticking (the room door had to be yanked open and slammed shut, repeatedly, which i'm sure our neighbors loved; the bathroom door closed just fine, but required patience and strategy to open), and the location of the bed meant that only one side got a nightstand. I ended up having to put my phone and glasses on the top of the headboard, which was kind of precarious. I hope this was just one bad room, but I honestly doubt I'll ever have a chance to find out if that's true.

  • Okay
    Feb 2017
    6,0

    Underwhelmed and disappointed

    Pool, bar, restaurant, minibar, room service and location were great.

    Our flight arrived early, around 1:00 so we checked in with the front desk, knowing our room probly wouldn't be ready. They checked us in, stowed our bags and got our number and said they would call when our room was ready. By 4:15 when we hadn't heard anything we headed back to see what was up. The front desk had just forgotten to call us...so went ahead and told us our room was ready and gave us a key. The hotel lobby/bar is so beautifully done. And then we got to our room... The Art Deco lighting, while cool in theory doesn't nearly shed enough light in the very dark rooms. Especially since one nightstand was missing it's lamp all together and the over head lighting fixture was only partially working. In addition the very heavy doors close behind you automatically and do not have a "soft close" feature so doors are constantly slamming up and down the hallway which is incredibly loud, especially while trying to sleep. To add to the discomfort neither the beds nor pillows were particularly comfortable. This was our first getaway without our baby and even as sleep deprived parents of a six month old... we weren't able to get a good nights sleep. This wasn't helped by the visit from housekeeping at 8:00am on the day of check out nor the 2 subsequent visits by staff to see if our room was empty all before 9:45am. Not quite as bothersome but still disappointing were stains on the bathroom linens, only one robe in the closet, and the cable box dangling from the tv that was mounted to the wall. There is a fine line when decorating with a minimalist aesthetic and unfortunately without proper upkeep the room just looked bare and run down. Not good for a hotel less than a year old. Lastly, and this is more of a design flaw, in my opinion, the beautiful large window in our room had 2 shade options 1) a sunscreen that offered a light filter from outdoor light and 2) full shutters that can either be open fully or closed fully. If you open them partially, the light that comes through shines directly on the pillows, so right in your face, and fully closed you are in a tomb, which is great if you want that...but good luck getting to the bathroom because it is pitch black. No small illumination option in the bathroom to light your way. Oh and the bathroom... no vent or fan in the room or bathroom, so if someone goes to the bathroom and you don't want to smell it, you pretty much just have to leave the room. No matches, either. (Sorry probably too much information, but...a real issue!) Also, the water pressure and temp were set so low after showering I contemplated waiting until I got home to avoid having to take another Luke warm shower. I hate writing this! I'm not a complainer, just honstly beside myself with this experience. I historically love Ace Hotels and have stayed at several of their properties and have great experiences, which is why I booked the room here for our New Orleans getaway. So disappointing, hope they improve.

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About

Overview

In the heart of the city that brings Mardi Gra to life every year is the Ace Hotel. This art deco 1920s building brings vintage and modern together with decor that shines with the spirit of New Orleans. The Ace Hotel is located near Bourbon Street and the French Quarter so guests never have to miss out on the action. Every year in March, New Orleans has a fabulous week-long Mardi Gra Celebration. It’s a popular location for adults and Spring Breakers.

This hotel is equipped with 234 rooms that all have a full-size vintage refrigerator, exquisite French Deco details, unique furniture pieces, and guests have the choice of a king or two double beds. Most rooms have window seats, outdoor terraces or bench seating within the room. Each room is comfy and feels just like home. The down-to-Earth feeling has guests coming back year after year.

Among the other hotel amenities there are several places to dine on-site such as, the Josephine Estelle Italian Restaurant, Seaworthy Oysters and Cocktails, the Alto Rooftop Garden and bar, and the Lobby Bar. There is also an intimate music venue on-site called the 3 Keys. Guest can enjoy the pool, gym, or coffee at Stumptown Coffee Roasters. Also available is a 4,000 square foot event room that can hold up to 500 people.

The Ace Hotel is close to shopping, museums, art galleries and as well as, all the fun nightlife that happens in New Orleans. The hotel is in walking distance of the French Quarter making a prime location to stay for Mardi Gra. This immaculate hotel offers guests great services and fun events, whether a guest stays in or decides to head out for a night on the town.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,5 Excellent

based on 545 reviews

8,7

Cleanliness

8,6

Comfort

8,7

Facilities

9,1

Location

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

ATM on-site
Free Wi-Fi
Radio
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Terrace/Patio
Daily housekeeping
Disabled access
Fax/photocopying
Linens
Concierge service
Towels
Safety deposit box
Fire extinguisher
Seating area
Laundry facilities
Lift
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Pool bar
Shops (on site)
Room service
Smoke alarms
Heating
Shower
Special diet menus (on request)
Outdoor pool
Socket near the bed
Sofa
Evening entertainment
Alarm clock
CCTV in common areas
Allergy-free room
Kids meals
CCTV outside property
No smoking
Bathtub
Restaurant
Bar/Lounge
Parking
Hairdryer
Fitness centre
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Cable or satellite TV
Carpeted
24-hour security
Air-conditioned
Toilet
Toilet paper
Children's television networks
Safe
Cleaning products
Dustbins
Tumble dryer
Free Internet
Plunge pool
TV
Upper floors accessible by lift
Valet parking
Desk
Pool with a view
Coffee shop
Bathrobe
Private bathroom
Garden
Wardrobe or closet
24-hour front desk
Designated smoking area
Night club
Storage available
Private parking

FAQs when booking at Ace Hotel New Orleans

What can I have for breakfast at Ace Hotel New Orleans?

Can I reserve a late check-out at Ace Hotel New Orleans?

Does Ace Hotel New Orleans have any live music or entertainment?

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What kind of accessible amenities are available at Ace Hotel New Orleans?

Which room should I book at Ace Hotel New Orleans?

Where is Ace Hotel New Orleans located?

When is check-in time and check-out time at Ace Hotel New Orleans?

Does Ace Hotel New Orleans offer free Wi-Fi?

Does Ace Hotel New Orleans offer free parking?

Does Ace Hotel New Orleans offer free airport shuttle service?

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Does Ace Hotel New Orleans have a pool?

Photos

All photos (32)
Bedroom (5)
Bar (3)
Pool (2)
Restaurant (2)

Location

Most popular landmarks

  • Louisiana Children's Museum 0,6 km
  • The National WWII Museum 0,7 km
  • Audubon Butterfly Garden and Insectarium 0,7 km
  • Saenger Theatre 0,9 km
  • New Orleans Musical Legends Park 0,9 km
  • Audubon Aquarium of the Americas 0,9 km

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