Book National hire cars in Fort Lauderdale

Reviews for National in Fort Lauderdale

Recent reviews

Traveller rating

Excellent

3

Good

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Okay

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Mediocre

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great servicegreat experience

10.0

Pros:Staff was great and pick was easyCons:Drop off at Key West was horrible, wasn't open and didn't want to do. So I dropped my key in the mail box and left the car outside.Reviewed Feb 12 2021

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8.0

Pros:Daniel Caballero was the best. I would hire him to represent my company any day of the week and twice on Sunday.Cons:Have more cars available that were reservedReviewed Jan 6 2021

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2.0

Pros:Canceled my reservation the night before my trip very unprofessionalCons:Maybe don't cancel reservation the night before then, send a text saying it's because over booking when really it's cause nobody wanted to work at 8amReviewed Oct 11 2020

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6.0

Pros:It was a car.Cons:The size rented was not what I received. I received a compact when I paid for a full size.Reviewed Mar 18 2021

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3.6

Pros:Availability of the fleetCons:Got charged 3 times the money due to error but the staff could not reverse the chare and i ended up with a dispute on a credit card and an extra hour of various phone calls with Credit card and the National staff on the phone. When returning the car, even though it was marked that I received it with empty tank, I was still charged with a full tank refill and an outrageous rate. The representative and the returning destination stated that there is nothing he can do and only the rep and the original pick up destination could change the charge and reverse it since the rep at the returning location "could not see the proof " through his access software. Absurd by itself!!!! Now I am with EXTRA $280 charge on my credit card for 1 day rental trying to fight it back and have already spent over 3 hours on the phone. Horrible experience for someone who rents cars 3 times a month. My first and last time with National!!!!Reviewed Oct 22 2017

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6.0

Cons:Wouldn't honor kayak price, charged me more than advertisedReviewed Jan 10 2016

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10.0

Excellent pricePros:Last minute rental and the pricing was excellent for a one way deal; clean and excellent customer service.Cons:That I didn't get a confirmation email from Kayak at bookingReviewed Jul 9 2017

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8.8

Just fine!Pros:PriceCons:Car was very dirtyReviewed Nov 11 2016

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2.8

Cons:They gave away our reservation and left my family with no options on the busiest travel day of the year.Reviewed Jan 3 2020

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7.6

Pros:Quick service. Helpful staffCons:Fort Lauderdale rental shuttleReviewed Oct 18 2017

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2.0

FLL National Auto RentalsCons:National customer service personnel refused to recognize the kayak reservation. The representative was extremely rude and said he would not honor the reservation, and refused to help me find a car. I was sick, my air plane route was cancelled, and I needed a little help. They were the sorriest example of costumer service.Reviewed Oct 6 2017

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8.0

Cons:Unfortunately our GPS was not working and I was originally told to come get a new on. This during major traffic hours...I was able to work it out where instead of 4 hours in traffic I purchased a GPS and had the charge taken off my bill. For my inconvenience I was also able to bring the vehicle back basically empty so the whole thing only cost me about $25 out of pocket. The folks at National definitely reached out to make it right. I would use KAYAK again for sure!Reviewed Jun 5 2016

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• What is the most popular car hire from National in Fort Lauderdale?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from National in Fort Lauderdale.

• How many car hire locations does National have in Fort Lauderdale?

  National has 2 car hire locations in Fort Lauderdale. Take a look at our National hire location map to find the best car hires near you.

• Does National have a car hire location at the airport: Fort Lauderdale airport (FLL)?

  Yes

• Does National offer shuttle or airport pick-up services from Fort Lauderdale airport (FLL)?

  Yes