⚠️ WARNING: Stay far away from Priceless Car Rental Fort Lauderdale – this company is a complete SCAM. This is hands down the WORST rental car experience I’ve ever had. I’ve rented from many companies before (Hertz, Avis, Enterprise) without a single issue. But Priceless Car Rental in Fort Lauderdale is on a different level of fraud, deception, and disrespect. I booked a car for $140 and thought I was getting a fair deal. Big mistake. The moment I arrived, the nightmare began. The agent at the counter was rude, aggressive, and manipulative. She forced me into paying for an insurance plan of $39.99 per day, insisting it was mandatory. I asked her multiple times if I could decline since my credit card covers rentals, and she lied to my face: “No insurance, no car.” Later, I discovered their own website clearly says the insurance is OPTIONAL. That is pure fraud. Then came the toll scam. They added $19.99 per day for tolls—and just like the insurance, it was mandatory. I asked if I could use my own SunPass (which every local has and works perfectly fine) and the answer was a blunt “No.” In other words, you’re forced to pay them an outrageous toll fee whether you want it or not. Nobody in Florida spends $20 a day on tolls. This is an absolute rip-off. And if you try to use your own insurance (I have Progressive), they demand a ridiculous $2,000 deposit. On top of that, they charged my card an extra $500. When I asked about the refund, they told me it would take 30 BUSINESS DAYS. Thirty days! Are they going to pay me interest on the money they’re holding hostage? That is insane. A rental that was supposed to cost $140 ended up being over $800. That’s not a rental—it’s robbery. And here’s another huge red flag: when you arrive, you’ll notice they have tons of cars sitting there, even on a busy holiday weekend. You know why? Because smart travelers already know this place is garbage. If a rental car company has a parking lot full of cars when every other company is sold out, that tells you everything. Let’s be clear: • Their cars are junk, old and poorly maintained. • Their customer service is hostile and unprofessional. • Their policies are deceptive, designed to trick and trap people. • They prey on travelers who are tired, vulnerable, and desperate for a car. This company should not even be in business. What they’re doing is dishonest, predatory, and borderline criminal. ⚠️ DO NOT RENT FROM PRICELESS CAR RENTAL. I will never set foot in this place again, and I will make it my mission to warn as many people as possible. Save yourself the stress, the money, and the frustration. Go anywhere else. Priceless Car Rental Fort Lauderdale is a disgrace to the industry.
Nothing - nothing but a big scam. They wanted $1500 for me to use my own insurance and said goodbye. They’d like to think they have you captive.
Pickup from airport was slow, number to call was hard to get through to. Vehicle was clean and ready to go, and rather easy to get through the paperwork. Drop off and return to airport was fine, the shuttle runs from the office. Return of deposit has not happened. Finding a number to call is nearly impossible.
They cancelled my reservation after my plane landed and within 30 minutes of my reservation
Absolutely nothing good to say about this car rental. I got scammed.
This was a sham of a company the price we pre paid was tripled at the time of booking
