Summary of reviews
Guests say
Guests frequently praised the hotel's location and the friendliness of the staff. Positive mentions included the spacious junior suite and good customer service. However, there were significant complaints about cleanliness, bed comfort, and the condition of the rooms. Several guests noted issues with the key card system, lack of amenities like fridges and microwaves, and noisy or unsafe parking areas. The service was sometimes described as rude or unhelpful, and the hotel was noted to be in need of refurbishment. Despite these negatives, the positive aspects of location and staff friendliness stood out.
AI-generated from customer reviews
