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|"Staff very friendly, and serviceable."||(in 37 reviews)|
|"Good location, good tour offered."||(in 28 reviews)|
|"Good value for money"||(in 10 reviews)|
|"Pool water could be cleaner."||(in 8 reviews)|
|"Breakfast was not included."||(in 6 reviews)|
|"The hotel had their own parkinglot."||(in 8 reviews)|
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Facilities are clean, well maintained and comfortable. Room was clean and comfortable though because of AC and closed space, was a bit stuffy.
Staff wasn't too accommodating. We wanted to check out a couple of hours later because of our flight and even though there weren't any ppl waiting for the room ( we had to wait in lobby) they were not willing to accommodate.
Good relation price/quality
Great staff! The open-air bar was a joy!
The bit about a fitness center is a lie. THERE IS NO FITNESS CENTER AT HOTEL MARIA DEL CARMEN. I was shown the sixth-floor room where the fitness center once was. That room is now completely filled with old beds and mattresses...plus two ratty, broken exercise machines.
I enjoyed the location, the staff very friendly and the proximity to all the plazas, and stores.
Location, 4 blocks away from Zocalo.
Hotel stay started (very) well, but after a while you scratch the surface and begin to notice things that are not appealing.Management of room payments is not efficient. This causes services like laundry taken in charge and then not carried out (because they think you have not paid for the room when you have), no notification (which would immediately solve the issue) given. Swimming pool (not tested) seemed a little murky (though people were bathing with no signs of problems). Lift path invaded by WC waters and only taken care after one night (in the meantime, curious spring-like sounds in the lift... quite dangerous in my opinion). Not a complaint (already spoken out in person), just a report of general mismanagement and poor attention.
Really excellent, kind, happy and comitted staff. The staff were absolutely amazing, spoke good english and were very welcoming and friendly in a genuine way which really made my stay at this hotel very enjoyable. The restaurant served excellent food at very good prices with very good service. The room was clean and the housekeeping staff were very good too. For the rate paid, i liked this hotel. Excellent WiFi free in the rooms.
The rooms were comfortable, but a little bit old looking in places.
A stay at Hotel Maria del Carmen Merida places you in the heart of Mérida, within a 10-minute walk of Plaza Grande and Mérida Cathedral. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
based on 1 026 reviews
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Most popular landmarks
- Casa Frederick Catherwood 371 m
- Museo Casa Montejo 0,6 km
- Plaza Grande 0,6 km
- Palacio de Gobierno 0,7 km
- Museo Fernando García Ponce-Macay 0,7 km
- Catedral de Mérida 0,7 km