|"The staff was great!"||(in 31 reviews)|
|"Comfortable beds and staff was extremely kind"||(in 9 reviews)|
|"Breakfast was delicious and warm."||(in 19 reviews)|
|"There were bed bugs."||(in 6 reviews)|
|"The room was not cleaned properly."||(in 21 reviews)|
|"Sad there was no breakfast."||(in 9 reviews)|
|room was clean||in 97 reviews|
|fridge in the room||in 83 reviews|
|room was spacious||in 82 reviews|
|staff was nice||in 81 reviews|
|friendly staff||in 63 reviews|
|front desk||in 56 reviews|
|great location||in 51 reviews|
|breakfast was good||in 47 reviews|
|bed bugs||in 35 reviews|
|nice hotel||in 32 reviews|
|bed was very comfortable||in 14 reviews|
|plug my phone||in 11 reviews|
|fan in bathroom||in 10 reviews|
|second day||in 9 reviews|
|plunger myself to unclog||in 6 reviews|
|charlotte||in 5 reviews|
|dirty rooms||in 5 reviews|
|hampton inn||in 5 reviews|
|king bed||in 5 reviews|
|outlets to plug||in 3 reviews|
Very clean and good location.
No comforters on the bed. Paper thin cover, which is like a sheet. Looks like there might have been some issues with strangers in lobby. The front lobby was locked and the signage for reaching desk unclear. Corrected during stay. Need blankets
the Guest Service Manager was awesome. He made sure that I was treated as if my stay was appreciated and welcomed.He also gave me a lot of information for my transition there. By far the best Guest service Manager that I have encountered in a while
The prices for the snacks are ridiculous and overpriced.
Noisy guests in hall
Clean and friendly staff
Blankets are bed sheets. Going out of my way to get appropriate bedding is a pain. Need to keep bedding in room not front desk. Staff is shorthanded. Front desk was managing breakfast and check out at busy hour. Result, no coffee. Not workerâ€™s faul
Beds were clean
Toilet and room door needs repair. Desk chair had stains.
The staff was very friendly and polite. At check in the the employee was able to recommend a restaurant that was open late so we could get some food. This really helped us as we are not familiar with the area.
It was definitely thoroughly cleaned! The shiny bathroom, extra mirrors everywhere, coffee nook, plenty of luggage storage,
Staff could have been friendlier.
Easy check in, clean room
My dog is comfortable one
Everytime I extend i have to pay the same deposit every single time.. Takes forever for the deposit refund.. Don't understand why the deposit can't be transferred...
Quick check in
No coffee bar in lobby
Staff was so friendly and accommodating
Very clean, great customer service.will definitely come back soon.
Shopping! Restaurants! Enjoyment! That is what you'll get when you visit the Hampton Inn Charlotte/Matthews hotel in North Carolina. Our Hampton Inn hotel is on your way to Myrtle Beach. The hotel is located in the quaint, peaceful city of Matthews, North Carolina, where you can enjoy the tranquility of downtown Matthews or the fast-paced excitement of nearby Charlotte, North Carolina. The Hampton Inn Charlotte/Matthews hotel is close to the Time Warner Cable Arena, the Bojangle's Arena, and Bank of America Stadium (home of the Carolina Panthers). Enjoy North Carolina hospitality within walking distance at restaurants such as Applebee's, BoneFish Grill, Hops Bar & Grille, Outback Steakhouse, Elliot's Barbecue, or Carraba's Italian Restaurant. The Hampton Inn Charlotte/Matthews hotel has 92 beautifully appointed guest rooms, including whirlpool rooms. Each hotel room includes complimentary USA Today on weekdays, high-speed wireless internet, hair dryer, coffeemaker, iron & ironing board, 27'' TV with complimentary HBO and extended cable, and local calls. Our Hampton Inn hotel has rooms with refrigerator and microwave available. The Hampton Inn Charlotte/Matthews hotel in North Carolina has 1,100 square feet of meeting space, an outdoor pool, and business center. The in Matthews our hotel offers complimentary access at Peak Fitness to all guests. The Hampton Inn hotel serves a complimentary deluxe continental breakfast each morning and our Manager's Reception (Monday through Thursday, from 5:30PM-7:30PM) which is catered by major neighborhood restaurants. The Hampton Inn Charlotte/Matthews hotel in North Carolina also offers complimentary shuttle service available upon request within a 5-mile radius. We love having you here at the Hampton Inn Charlotte/Matthews hotel in North Carolina. No need to leave your best friend behind — we are now pet friendly.
based on 254 reviews
Policies vary by room type and provider.
All reservations at Hampton Inn Charlotte/Matthews – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hampton Inn Charlotte/Matthews is located at 9615 Independence Pointe Parkway, 2,1 km from the centre of Matthews.
Check-in time is 15:00 and check-out time is 11:00 at Hampton Inn Charlotte/Matthews.
Yes, Hampton Inn Charlotte/Matthews offers free Wi-Fi.
Yes, Hampton Inn Charlotte/Matthews offers free parking.
No, Hampton Inn Charlotte/Matthews does not offer free airport shuttle service.
Hampton Inn Charlotte/Matthews is 22,9 km from Charlotte Douglas. Hampton Inn Charlotte/Matthews is 27,9 km from Concord Regional.
Yes, Hampton Inn Charlotte/Matthews is a pet-friendly hotel.
Yes, Hampton Inn Charlotte/Matthews has a pool on-site.
Hampton Inn Charlotte/Matthews has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.