Hôtel Tête d'Or

Nothing !!!!

One of my worst experiences.. The receptionist is the rudest ever !! 1-I arrived at 11, been informed that check in is 3:00, Came back at 3:30 found the girl in a phone call,I’ve been standing in front of her for minutes and she didn’t even look or hold on please completing her phone call.. So I decided to take my luggages which was behind her at least until she finishes her call ! Suddenly she screamed at me aggressively like if we’re not in a hotel!! “ you’re not allowed to enter here ..etc “ in a very impolite, inappropriate way, she could’ve asked me what I need when I came ,even when I’ve been waiting until she finishes her call ! Or at least to apologize and ask me to wait until she finish her call !! Or say what she wants in a polite way instead 2-When making my payment 91 euros she asked me to change the 100 euro with 2 “50” cause they don’t accept 100 !!!!!!!! I told her i don’t have & I’m very tired I need to sleep cuz I have a meeting at 7, she answered: “ I will accept this time as an exception for you but for your next stay please make sure not to have 100 cuz my manager does not accept “ it’s funny...is it my issue to get you 2 50 etc.. !? So why you didn’t mention this in a note before the booking !!? Lol ..she think I’ll be back again to this place !! She knows nothing about dealing with clients. Bad & inappropriate attitude 3-The hotel mentioned they have wireless but it only works in the bathroom !! Bad experience ... Not recommended Not recommended