Extended Stay America - Seattle - Lynnwood

Kelly the evening desk guy was great. The ONLY good things about that place is him and the beds were fairly comfortable.

1) Given a tub of dirty dishes. The day desk lady said she was going to go grab them and swap them out. She never did. When asked the next morning she said, "Sorry. It slipped my mind. I got busy." At 11:15 on Saturday I get a call asking me if I was going to pay for the next day because checkout was at 11. I had paid for 2 nights. She made me go down and check out and check back in. We got new keys which was inconvenient because my husband was at a class in Seattle and we would not see each other until late that night, if at all. I asked for coffee 3 times, was promised it 3 times, never got coffee for my second morning. One of the pans I was given had grease all over the bottom which was not noticed until I started to cook breakfast and the room filled with smoke. It was so bad staff was running around looking of a fire on the second floor. They never gave us a new pan! I have a booking with ES in April in Kent and I am going to cancel. I should be getting some sort of compensation for the lack of cleanliness and service.