|"Excellent friendly and helpful staff!"||(in 287 reviews)|
|"amazing hotel and excellent service."||(in 173 reviews)|
|"Great location for sightseeing and theatres."||(in 278 reviews)|
|"We had booked a deluxe double."||(in 6 reviews)|
|"Embankment Underground 100m away."||(in 3 reviews)|
|"The service was poor."||(in 40 reviews)|
Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
Best Hotel ever
Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.
Nothing, all was perfect!
Royal Horseguards A Treat
The room was very nice and quite comfortable. The staff was very attentive and accommodating.
Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.
Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.
Good service Great location
Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .
Elegant, helpful, and very well located
Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.
Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.
Great location and friendly and helpful staff
The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.
For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.
Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!
Service and staff were exceptional. Made us feel special and very welcome.
Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.
rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.
no spa facilities that i was made aware of.
The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!
The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.
Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.
The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,
good location, good service
The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London
We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.
It would be a good 4 star hotel. good heating and hot showers.
food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.
The location was excellent. The room and bathroom were very nice.
Peaceful room and comfortable beds. Harp being played as we arrived. Good location. We were needing a relaxing night before travelling to Lyon through the French rail strikes and we awoke refreshed and content. Thanks!
Decor a bit over ornate in places. (Ribbons over pictures etc). Not much in fridge except someones left over lunch. Quite a surprise!
The service was outstanding and good position in the city. I recommend this hotel to everybody.
Comfortable room, so close to all the attractions. Staff were very friendly and helpful.The electric curtains were a 11 yr olds idea of luxury!
When travelers want to visit London, they will see some of the greatest buildings, towers, and bridges. When tourists are looking for a place to stay, they can look at the Royal Houseguards Hotel. This hotel is located in the heart of London and guests here will be so excited to see the awe-inspiring views of the Thames River and Trafalgar Square.
The rooms here feature air conditioning and climate controls, plush bathrobes, WiFi, flat-screen televisions with local cable channels, underfloor heating, slippers, international plug sockets, mini bar, work desk, heated bathroom floors, Elemis bath products, and Egyptian cotton linens. They can also dine at the hotel at the One Twenty One Two Restaurant, Equus Bar, and have afternoon tea in the Lounge.
There is so much to do at the Royal Houseguards Hotel. Guests here will be near the London Eye, Covent Garden, Trafalgar Square, The Houses of Parliament, Westminster Abbey, The West End, Tower Bridge, Buckingham Palace, Mayfair, Royal Ascot, The Chelsea Flower Show, and Madame Tussauds.
London is a beautiful place to visit, and when it is time to book a room, the Royal Houseguards Hotel is a one of a kind place. The rooms here have a very historic, yet contemporary feel to them and guests will love how relaxing the beds and atmosphere truly are. Guests of the Royal Houseguards Hotel will have a wonderful experience and will want to share their memories of this hotel with all of their friends and family.
based on 2 704 reviews
Policies vary by room type and provider.
Constructed in 1884 and first used as a residential property, the building has been a significant feature of the Whitehall skyline for well over a century. Existing for a variety of uses, the elegant mystique is enhanced by the fact that it once served to house the UK’s secret service. Whether admiring the French chateau architecture from across the Thames or exploring the stunning hallways, a luxurious experience awaits.
Ensure a stylish getaway by booking a King Room River View. Making the most of the hotel’s incredible location along the river, a gorgeous seating area by the window offers the chance to gaze out across the water. Sophisticated furniture and tasteful art pieces appear throughout, with rooms available from roughly £370 (approximately $471) per night.
KAYAK offers at The Royal Horseguards include discounts for Deluxe rooms with breakfast included, garden view and Wi-Fi upgrades. Other discounts can be found for the Tower Suite, a 5 star room with views to the River Thames, which can be enhanced by an exclusive breakfast.
A memorable dining experience is guaranteed at The Secret Herb Garden at The Terrace. A sleek alfresco restaurant and bar nestled in the hotel’s luscious garden, you can bask in the sunshine while watching the world pass by. Open between 12:00 pm and 10:00 pm, popular dishes include wood-fired pizzas and seafood platters.
A picturesque location to host your wedding, four stunning rooms are available if you would like to celebrate your special day in London. The Meston Suite, River Room, Whitehall Suite and Gladstone Library offer a variation of breathtaking high ceilings, glass chandeliers and marble details. Spaces are capable of hosting up to 320 guests, with organization of ceremonies, catering, audiovisual equipment and decoration provided.
Once you land at Heathrow Airport, board a Piccadilly line train and head towards Earl’s Court Station. There, you will need to change to a District line service heading east and get off at Embankment Station. The hotel is a short 2m walk from the platform, with the opportunity to stop in at Whitehall Gardens and check out Hungerford Bridge.
For a memorable experience and fun for all involved, take the kids to a mini tea party. Organized daily between 1:00 pm and 6:00 pm, children can enjoy freshly baked food, creative snacks and coloring books. There are also board games and puzzles available from the hotel lobby, while babysitting services are available onsite.
A computer station is located in the business center if you need to get some work done, while photocopying, printing and faxing facilities are also available. (Prices checked 01/07/19).
The Royal Horseguards is located at 2 Whitehall Court in Westminster, 0,8 km from the centre of London. National Gallery is the closest landmark to The Royal Horseguards.
Check-in time is 15:00 and check-out time is 11:00 at The Royal Horseguards.
Yes, The Royal Horseguards offers free Wi-Fi.
No, The Royal Horseguards does not offer free parking.
No, The Royal Horseguards does not offer free airport shuttle service.
The Royal Horseguards is 12 km from London City.
No, pets are not allowed at The Royal Horseguards.
No, The Royal Horseguards does not have a pool on-site.
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