Good to know
|Distance to city centre||4,9 km|
|Nearest airport||London Heathrow|
|Distance to airport||18,9 km|
|"Staff very helpful especially Raouf"||(in 166 reviews)|
|"Price and location were great."||(in 327 reviews)|
|"Breakfast Very Good Value for Money!!!!."||(in 218 reviews)|
|"No wifi in the rooms."||(in 88 reviews)|
|"The room was false advertised."||(in 186 reviews)|
|"Poor breakfast,only boiled eggs and bread slices available."||(in 4 reviews)|
Time of year
Show reviews that mention
|bayswater tube||in 32 reviews|
|boiled eggs||in 20 reviews|
|breakfast was ok||in 401 reviews|
|central london||in 59 reviews|
|friendly staff||in 261 reviews|
|good location||in 475 reviews|
|good value||in 95 reviews|
|hyde park||in 31 reviews|
|room was small||in 522 reviews|
|shops and restaurants||in 43 reviews|
|underground station||in 63 reviews|
|wifi in the room||in 214 reviews|
More milk in the rooms for tea etc.
- Bed too small (both double and singles) - Dirty old bedsheet - Broken lift - No first aid for my daughter when she had accident at the hotel - Toilet flush broken - Tolet/bathroom space too small - Staff lack of knowledge on first aid procedure - Poor breakfast (Lack basics)
Booked into room 201-right outside the lift and very noisy. Room didn’t have an internal lock and at 07:35 someone entered my room whilst I was on the toilet with no knock or introduction. They left quickly and no one was in the corridor when I looked outside. Very disconcerting as I was half naked at the time. Asked to move room and this was allowed as the door didn’t have a lock and didn’t feel very secure at all
Close to the tube, lots of shops and food nearby (McDonald's, Pret, Burger King, Tesco, Sainsbury's, Boots etc.). Close to the center. Very convenient location for a good price. The staff was very helpful and nice.
The Wi-Fi didn't work in my room, only in the lobby. But I managed. Not a deal breaker for me but probably not the best for a business trip?
Do not stay here
The bathroom looked like it had just been redone.
I was traveling with my boyfriend, suster, and father. This was a trip for her birthday and we wanted to make the best of it. We werent expecting much from the pictures, but the hotel felt like it was falling apart. I know those buildings are a couple hundred years old, but it seems like very little upkeep had been put into this one. It says it's a 3 star hotel, more like 1 star and maybe motel better describes this place. The rooms were extremely tiny, it had more of a hostel feel rather than hotel. There were bunk beds and one full for 4 people. The furniture looked like it was from the 18th century and was very skeptical about whether it would last the night. The blankets were disgusting, they looked like they had never washed them ever and that they were at least 20 years old. The television looked more like a 1980s computer monitor and it did not function. I get that most homes don't have AC, but this is a hotel, that's kind of necessary. Our form of AC was an open window. Luckily we were there during cooler times, but for us Florida answer, it was a little too cool at night. We tried to close the window, but the thing almost fell off completely. Forget about making a complaint though, the staff were rude. They never looked up to greet you and when you walked up to the desk, they still wouldn't look up until you said hello first. What kind of hospitality is that? They made you feel like you were a pestering nuisance. I'm sorry I'm asking you to do your job??? We chose this place so that we could all room together, but I much would've rathered stayed in a more expensive place and have 2 rooms had I known this was a disaster of a "hotel".
A stay at Pembridge Palace Hotel places you in the heart of London, within a 15-minute walk of Kensington Gardens and Kensington Palace. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
based on 6 371 reviews
Policies vary by room type and provider.
Reviews about Pembridge Palace Hotel
Most popular landmarks
- Hyde Park 1,6 km
- Science Museum 2,1 km
- Natural History Museum 2,2 km
- Victoria and Albert Museum 2,3 km
- Buckingham Palace 3,8 km
- St James's Palace 3,9 km
|London City||16,8 km|
|London Heathrow||18,9 km|
|London Shepherds Bush||2 km|