Laughlin resorts

Cons: At check Rose seemed put out when I asked her to wipe counter after previous guest, after that was kinda rude didn't want to offer much help. Cleaner bathrooms, sink clogged and floor needed to be cleaned mostly behind toilet.We called front desk asked for blankets was told by Rose it would be 20 mins, 1 1/2 hours later as we're waiting for blankets that never were delivered. We called again, was put on hold for over10 mins by Rose no follow just left us hanging on the phone then when she finally answered we were told we now had to come down stairs to get blankets Rose was unable to contact HK to bring the up blankets even thou previous we were told it would 20 mins. Just felt more effort should if been made since we sat waiting for blankets due didn't want them left in hallway. Also felt room was over priced. Won't be recommending, think a discount is needed to compensate us.

Pros: If you like being close to every thing and staying in a comfortable , clean hotel that is full service then this is the place.

Pros: Friendly staff

Cons: Pool small. No exercise room noisy in am workers . Smoke in casino . No one to empty trash or give clean towels

Cons: Our room wasn't made up on our last night there. Not happy when we got back at about 8 pm & our room hadn't been made up...towels not replaced, etc. called housekeeping & we waited over an hour before anyone came to fix our room. Very frustrating as this day was our 54th wedding anniversary!!

Pros: Casino staff was excellent. Most of the dealers were fun and entertaining. Will return to the tables but might not stay there again.

Cons: After being gone all day our room was not cleaned. The next day the beds were made and nothing else was cleaned. On our third day finally the sink and toilet was cleaned. Only one light bulb worked in the room.

Pros: Location was about it.

Cons: We were not given the room reserved, then had to move to another room and charged more money.

Pros: The river

Cons: Full service house keeping

Pros: Pool is very small.

Pros: Price was reasonable but you get what you pay for.

Cons: Needs to be updated. Very outdated.

Pros: Clean and comfortable accommodations. Loved the Saltgrass restaurant.

Cons: hallways very noisy, children screaming and adults yelling until all hours very basic room no refrigerator., towels don't match no view.

Pros: I love the customer service at the Golden Nugget. I love coming here all the time.

Cons: Do not opt out for $5. Your room will remain without maid service for the duration of your stay.

Pros: Clean but old. Comfortable though.

Cons: It’s just older, there is a hole is our carpeting so they have duct tape covering that up. Hallway carpet has seen much better days. Could use some upgrades and repairs.

Pros: Only the housekeeping lady on my way out that help me out to open my room door after leaving my phone inside.

Cons: All staff should now how to treat their customers from the front desk to the guard up to the housekeeping on night shift all the way and especially to the manager.

Pros: Passagio Italian Restaurant is good, our waitress Mary was excellent!

Cons: Arrived on Monday, lack of staff. Waited over 15 minutes to check in. No free wifi. Room was very warm, a/c did not work well.

Pros: The price and the wait staff at the buffet.

Cons: The check-in process was very long, cumbersome and outdated.

Pros: The room was Spartan but nice. The décor was not like the pictures. the roof was low giving the room a cell like feel. We had fun though. The bed was comfortable and the TV was nice and clear.

Cons: The room was clearly not designed as a king room. there was a large area of unused space by with no seats or couch. Wall out lets to charge cell phones were hard to get to. The window shade did not fully open.

Cons: I paid the fee for a crib and they never brkucht it up; when I called the front desk they said the last guest returned it broken. I appreciate them not sending a broken crib to my room but it would've been nice to have been notified rather than to wait until I called and reminded them I needed a bed for my baby. Need to double check my statement next month to make sure they refunded the fee.

Pros: Food was good

Cons: a room that didn't have a toilet that leaked. Also rattling of AC

Pros: Great location, nice staff, good food

Cons: Had QUESTIONS on why there is a $30 a night ( up front fee fee charged to our account) ... that would refunded after we checked out? A way to make INTEREST on our money???? Plus here it is a day and a half later and THE FEE still has not been removed??? What’s up????

Pros: Location

Cons: Security service pulled me off my table accusing me of taking chip that wasnt mine.dealer paid out wrong. Gave back chip with no problem and security still made me go with them to a back room. Where they tried to handcuff me to a chair after I already gave back chip. Did not want to let me leave I had to call police to come and let me go. Soon as I talked to police they let me go right away unnecessary for all that

Pros: Food was palatable but overpriced for a casino

Cons: Staff was not very friendly, especially at the front desk

Pros: I like the value, the location, most of the staff, the accommodations, the pool, the entertainment, and for the most part, everything about this hotel. I stay here often.

Cons: Sense I stay here so much and don't gamble, I take advantage of everything else this place offers. I rarely travel with my kids, but this time I did. There are a few things that need to be looked at. The first is the fees. It may be time to offer free internet in the rooms. I believe all your competitors offer that. And their nightly rates aren't much higher than yours. Second is the local calling. One dollar for a local call? Really? And there is no mention of that fee anywhere. Not on the phone, or in the guest book, or when signing in. Third is your pool staff. I don't know if it's the sun, or the heat. But the day staff has lost their minds. The night staff is incredible. I was sitting with separate hotel guests on 3 different days. Each day we loved the entertainment of the day staff. They were so friendly until someone came into the pool area with a bag or even a drink. Then it was all out interrogating. Even if you purchased a drink on the premises, you couldn't bring it into the pool area while the pool bar was open. They were telling patrons to dispose of their drinks before entering or to just leave. Really? Your signs indicate differently about drinks purchased on or in hotel property. I think more training is required. Or a better fence installed since everyone turned away was passing drinks through or over the fence anyway. But the entertainment was priceless. I believe the people that I was sitting next to were posting the videos they were taking of the daytime pool staff being so crazy about the drink rules and yet trying their hardest to be so accommodating. Hats off to the night staff. Very accommodating and following your pool rules. Not making anything up along the way.

Pros: Close to everything in walking distance

Cons: The pool location, if you don't get out to pool between 10am and 1pm, you will not get sun as it goes behind the promenade tower, the pool are should be for guests to enjoy all day...not just a couple hrs

Pros: Price and value

Cons: Beds were ah little squishy

Pros: The price was incredible and the room was nice and quiet. No issues whatsoever. I will stay there again.

Cons: Buffet was pretty disappointing but I'm generally not a buffet fan.

Pros: jugar maquinas

Pros: My husband lost his wallet and it was turned into Security and everything was still in it.....very unusual this day and age. Just so very thankful some kind person turned it in. Security was very helpful.

Cons: The first night we were three rooms down from the elevators and it felt and sounded like they were right next door. The front desk was able to move us to a different room farther away and that helped tremendously the second night. We had a wonderful time and would definitely come back.

Pros: I was wondering how a 28 dollar room online cost 60 dollars on my bank account. Service fees are getting stupid.

Cons: Room was pretty clean for a one night stay. Just because it is online booking should not be an excellent way to get more bang for your (casino) buck

Pros: Convenience

Cons: No coffe pot, microwave in room

Pros: Thw hotel is conveniently located.

Cons: Paid Wi-Fi. There is an added daily fee for Wi-Fi. That should not happen in the 21st century. Even budget hotels offer free Wi-Fi .

Pros: good price for room

Cons: smell throughout casino, hallways,time for new carpet

Cons: Towels seemed old, cheap, and too small. Larger and fluffier towels would be nice.

Pros: CLEAN ROOM GOOD SERVICE FOOD WAS GREAT...

Cons: I WOULD PREFFER RIVER VIEW ROOM BUT HOTEL ROOM SOLD OUT

Pros: We were accommodated nicely and the restaurant choices were awesome. I had my whole family stay at edgewater for a cheap price and we all got to walk the river strip and enjoy the nearby casinos because we were right in the middle of it all.

Cons: What I did not like however was that the Inferno was not open on a Saturday night which is a big deal considering it was the only club in the hotel. I also didn't like how some of the other little places like the sports bar and such were not open.

Pros: Nice room beds were comfortable

Cons: Housekeeping used the same dirty sheets when they made our beds the next day