Hampton Inn & Suites Las Cruces I-25

overall was good wal-mart is in the back within walking distance

$2 for a bottle of water they only give you one per room

Very nice facility, but rooms fall short

This award-winning hotel is one of the fancier Hamptons around. The common areas are all nicely designed and decorated. The breakfast area is large and well stocked. The front desk is staffed with friendly, responsive people.

During online check-in, we checked the box for "extra space," not realizing that we would be given an oversized room outfitted for people with disabilities. We are not disabled, but noted that a person in a wheelchair could not have operated the curtains, which were almost impossible to move because the tracks had not been properly lubricated. We had also requested a quiet room, but the one we were given was centrally located, right across from the elevator. The beds didn't provide adequate support. My husband has back problems and had to sleep on the floor. The desk chair was cheap and uncomfortable, and its seat would not stay in an elevated position. The desk was placed right next to the HVAC unit, so anyone sitting at the desk had to endure a continuous blast of chilled air.