Kunming hotels in Guandu

Cons: We arrived at this hotel late evening on 2 June on transit to Lijiang. Instead of single-use slippers, there were only two pairs of leather lookalike slippers in sealed thick plastic bags with notice on the package that said “NOT FOR A GIFT”...”RMB110”.... “IF OPEN THE PACKING SHALL BE REGARDED AS USED”. After looking around to confirm the lack of alternatives, we managed to cut open the bags and used the slippers. Next morning at 5.30am, we checked out and were asked to pay RMB220 for the two pairs of slippers we had used and left behind. The hotel staff even brought down the slippers for us to bring along. We had a flight to catch, registered our objection and left knowing that we would be back again in five days time and hope to resolve this then. The front desk staff handling this also admitted they had received similar complaints from other guests who had made the same mistake and on the ridiculously steep charges for a pair of leather lookalike bedroom slippers. We returned to the hotel on 7 June, again on transit to return to HK the next day. We raised the “slipper incident” and spoke to their manager-on-duty. She came back and reiterated that the room we stayed at had an amenities basket with single-use slippers included. We told her we had checked the room on 2 June and found none, and that it was actually an inconvenience for us to struggle to open the plastic packaging. Her only response was house keeping had pictures to prove we left the slippers in the room on 2 June; hotel policy requires single-use slippers be available in all rooms. She did not even once apologised for the situation, and through her reply, put the blame on us and insinuated we lied. We were very disappointed with the hotel for 1) charging RMB110 for a pair of bedroom slippers when providing such amenities is a common practice for more hotels are ; 2) not providing single-use slippers in the room we stayed in and; 3) didn’t even offer a simple apology.

Pros: Friendly staff

Cons: The spa, gym, and pool had already been under construction for 5 months and no date for reopening was set. So, it would have been fair not to advertise with these facilities.

Pros: all thing is ok

Cons: nothing

Pros: Very clean with no cigarette odour, nice breakfast, nice food at Chinese restaurant, room bigger than other hotels, friendly staff.

Pros: Very quiet. Good location.

Pros: Staff very helpful, breakfast was better than I expected. Location of hotel is ideal for getting around. Old style of hotel is modernised to a very high standard. Would stay again,and recommend the hotel.

Cons: The walk up the up to the front of the hotel.

Pros: Tremendous range of dishes both Asian and western

Cons: Very poor selection of cereals and no yoghurt

Pros: I like the location near kunming train station and the airport shuttle bus just in front the hotel. the shuttle bus is from and to airport.

Pros: Location, view from room, easy to navigate with cab drivers.

Cons: Food in restaurants was very disappointing, staff hardly spoke any English, hotel looked overall old, leaking shower, staff was adding around 30-40% commission on the cab fares while you can just walk outside and get better rate from the cab driver who is waiting in front of the hotel.

Pros: Good Location, near Railway Station.

Cons: Stink of cigarette smoke in the hotel lobby.

Pros: My flight was early and the hotel let me check in early. This was greatly appreciated. The room was beautiful, extremely comfortable, with fruit and yogurt as a free treat!

Pros: Location was excellent.

Cons: Liked everything but were a little surprised that the desk staff didn’t have very good English skills. It was difficult to get info about museums, etc. (We are sorry we didn’t know Chinese.) The staff was friendly and tried to be helpful.

Pros: easy to find and big room

Cons: location is very good bus to airport is in front of hotel

Pros: Good Location near airport bus station.

Cons: Stink of cigarette smoke in the hotel lobby

Pros: Excellent location. The airport transfer bus is just downstairs, extremely convenient (seamless) for transferring to/from the airport. The high speed train station is about 7/8 minutes walk from the hotel. It is convenient for travelers who are going out of the city.

Cons: We stayed there for 2 nights as a transit to/from Dali. The first room has a blinking light in the bathroom (scary). The second room was fine.

Pros: Good price and close to the airport without the airport noise.

Pros: Clean, friendly, close to shops. Free water

Cons: English isn’t widely spoken, but I made do