Kunming hotels

Pros: Very nice breakfast, the gym and amenities area are great, can enjoy short walk to Dian Chi

Pros: Nice pool

Cons: Difficult with English

Pros: Very good & comfort hotel

Pros: Wonderful bed and bathtub. Gorgeous.

Pros: The Spa was wonderful

Cons: The air conditioning was only providing heating in November, but last Sunday , the temperature reached 29/30 C during the day. The room was like a oven. Called the management, and the answer was , the cooling system is off since the beginning of November. Terrible for a 5 stars hotel . Why switched off the cooling system in Nov , so early?

Pros: Room was spacious and clean, the beds and sofa were very comfy too, Check in was swift and service of staff was generally quite good. For the price we paid, it's worth it.

Cons: The property is quite huge and signage wasn't the clearest. Had some difficulty locating the fitness centre and breakfast venue. Also as this property has many different blocks, the walk from the hotel lobby to your room might take some time. If you have many/heavy bags, it will be quite tiring to drag it across the different blocks. For convenience, you might want to request for a room nearer to hotel lobby (think it's block 5 and below). Hotel is not conveniently located near any malls or restaurants, hence will need to get a taxi to get out of hotel.

Pros: the staff and the facilities.

Cons: the location of the hotel is quite remote.

Pros: Great services and location. Very relaxing and the breakfast buffet was great. Staff was very friendly and helpful. Would definitely recommend.

Pros: I got upgraded to a suite, very nice!

Pros: excellent

Cons: nothing

Pros: Good location polite staff

Cons: It needs a refreshment with a more modern style.

Pros: Fantastic night-time view (we did admittedly have a corner room), very spacious with extra large bathroom, bed, desk etc... Extremely clean. Wonderful, friendly staff. All the extras you'd expect from a high-end hotel including coffee, ironing board, hairdryer etc...etc... We were especially happy with the breakfast: extensive buffet, really fresh with both Chinese and Western food available. It was difficult to exercise restraint. Good pool (swimcap provided) and gym facilities.

Cons: Apart from the fact that the taps don't supply drinking water - this is normal for China and lots of water was available - I can't think of a negative.

Pros: tidy and quality

Cons: the receptionist was not really helpful. Firstly gave us wrong rooms with not active door cards, which made us really tired, cause we took 8 hours train to Kunming with two kids. She wasn’t nice.

Cons: 1. Room had mosquitoes and they attacked me at night. 2. Non-smoking room but had smoke smell. 3. Very noises.

Pros: Check in and check out was very efficient, foods in the Chinese restaurant was good, house keeping staffs done a very good job, executive lounge provided kind services, last but not least, head cook and all the cooks cook an excellent egg omelette during ours five days stay.

Cons: Air conditioning in the room could not get lower than 23 degrees centigrade, but by opening the window to let the cold breeze from outside in, temperature can get lower a few degrees.

Cons: We arrived at this hotel late evening on 2 June on transit to Lijiang. Instead of single-use slippers, there were only two pairs of leather lookalike slippers in sealed thick plastic bags with notice on the package that said “NOT FOR A GIFT”...”RMB110”.... “IF OPEN THE PACKING SHALL BE REGARDED AS USED”. After looking around to confirm the lack of alternatives, we managed to cut open the bags and used the slippers. Next morning at 5.30am, we checked out and were asked to pay RMB220 for the two pairs of slippers we had used and left behind. The hotel staff even brought down the slippers for us to bring along. We had a flight to catch, registered our objection and left knowing that we would be back again in five days time and hope to resolve this then. The front desk staff handling this also admitted they had received similar complaints from other guests who had made the same mistake and on the ridiculously steep charges for a pair of leather lookalike bedroom slippers. We returned to the hotel on 7 June, again on transit to return to HK the next day. We raised the “slipper incident” and spoke to their manager-on-duty. She came back and reiterated that the room we stayed at had an amenities basket with single-use slippers included. We told her we had checked the room on 2 June and found none, and that it was actually an inconvenience for us to struggle to open the plastic packaging. Her only response was house keeping had pictures to prove we left the slippers in the room on 2 June; hotel policy requires single-use slippers be available in all rooms. She did not even once apologised for the situation, and through her reply, put the blame on us and insinuated we lied. We were very disappointed with the hotel for 1) charging RMB110 for a pair of bedroom slippers when providing such amenities is a common practice for more hotels are ; 2) not providing single-use slippers in the room we stayed in and; 3) didn’t even offer a simple apology.

Pros: Friendly staff

Cons: The spa, gym, and pool had already been under construction for 5 months and no date for reopening was set. So, it would have been fair not to advertise with these facilities.

Pros: all thing is ok

Cons: nothing

Pros: Very clean with no cigarette odour, nice breakfast, nice food at Chinese restaurant, room bigger than other hotels, friendly staff.

Pros: Very quiet. Good location.

Pros: Staff very helpful, breakfast was better than I expected. Location of hotel is ideal for getting around. Old style of hotel is modernised to a very high standard. Would stay again,and recommend the hotel.

Cons: The walk up the up to the front of the hotel.

Pros: Tremendous range of dishes both Asian and western

Cons: Very poor selection of cereals and no yoghurt

Pros: The room was quite cozy and the staffs were also helpful; The location is good just next to some shopping malls and a bar street; The breakfast at the business lounge was really good

Cons: The variety of the room service could be improved a bit especially the 7/24 one; The window of the room were a bit dirty and also the sofa

Pros: Location is not the best

Cons: Nice and clean

Pros: The service at the hotel was amazing. Everyone was kind and helpful. I highly recommend this hotel to anyone looking for a comfortable place to stay.

Cons: Far away from the south railwaystation.

Pros: Location, walking distance to shopping center and there are lots of food store around there. Near MRT station. 40 mins to airport by taxi around RMB90. Room , good enough for 2Adults and 2 small kids. 2 beds (1350w) . Both room and bathroom are very clean. Food, breakfast is a combine eastern and western. Very nice local food provided during breakfast.

Cons: Nothing

Cons: The breakfast was strictly for Chinese, there was no food made for international travelers

Pros: The whole service, the rooms, the bed, the breakfast on the club floor. Just great. Next visit to Kunming - this will be my place.

Cons: There was nothing to complain

Pros: Very close to Kunming South Train station(10mins by taxi) so it was convenient transit night for my wife & daughter who stayed there for the night on their way to Shilin. The staff at concierge, especially Mark so very helpful. He tried to help my wife &daughter book highspeed train ticket to Shilin on his mobile but when it was fully booked (holiday season) he gave them very clear instructions on how to get the bus.

Cons: When they arrived late at night & requested room service, quite a few dishes on the menu weren't available. Then we the meal was delivered , they were expected to pay upon delivery and not able to charge it to the room account. Odd for a hotel of that calibre.

Pros: Facility well maintained and staff are very friendly and helpful even during an extremely busy breakfast time. Location is perfect for us as we need to go to Kunming south for high speed train.

Cons: Sometimes the elevators can be super smoky because of some guests smoking indoors even that’s strictly forbidden by the hotel.

Cons: The hotel staff did not speack english

Pros: everything else

Cons: the staff don't speak English very good it is very hard to Communicate with the staff

Pros: Very helpful and friendly staff, even if they speak poor english

Cons: The buffet dinner was a bit high price. Breakfast good though.

Pros: Location was a little out of the city centre but it was closer to Kunming South Train Station. Room and bathroom were both a nice size. Very clean with nice bathtub. Staff were very nice, polite and tried to help. Subway station close by.

Cons: Staff could speak better English for an international, business class hotel. Communication was difficult. Location was not very central to city centre.

Pros: Good personnel, high quality beds, clean rooms

Cons: -

Pros: Breakfast was ok but the location is excellent, highest level (28 floor)! Unfortunately, it was a cloudy day and couldn't really see the surrounding landscape well.

Cons: Room needs to be livened up as it looks dull

Pros: Location

Cons: WiFi. Clean. Smile. Expensive than value

Pros: Location

Cons: All service old room air conditioning is not work

Pros: The location is very good, close to shopping malls and subway.

Cons: The staff just couldn’t be bothered with what I had to say. Very unwelcoming check in and check out. Need to teach your staff how to welcome international guests.

Pros: Location

Cons: 没有空调，really sock that N0 Air-conditioning, room very hot n stuffy. Never encounter this type of experience before. Terrible.

Pros: The support from the bellboy is very well. He can't speak English but they also helped me well. The location is good. but now with construction train is not easy to travel.Noisy. I can't sleep. Because the window must be opened during the weather cool.

Cons: Receptionist can't speak english Languages i think theme have a problem in booking website specify receptionist can Spoken English Thai chinese but them cant speak english and thai. And Not private parking is available. The bedroom is very old and messy. i Reservations Deluxe Suite Room but i get business Twin Room becouse Receptionist can't speak english i can't tell them at that time. I hope my problem will be dealt with.

Pros: 18% if price were added to the cost of accommodation. It should be included in the price and shown upfront. The 18% charges should not be in the fine prints and excluded in the price that was displayed. Very misleading and not honest .

Cons: As mentioned above, the final price (subject to 18% charges) should be directly reflected (it should not be excluded and in the fine prints).

Pros: Average hotel for the price

Cons: Staff attitude not as friendly as in other hotels in China

Pros: Staff was super accommodating. Helped us book a cab the night before to Stone Forest for the entire day. The hotel was beautiful, and they even packed us breakfast for our trip the next day since we were leaving before the kitchen opened!

Cons: The water was yellow, we didn’t want to shower.

Pros: Very helpful staff, excellent breakfast. Family room was great, very children focused. Was given 3 cartons of milk everyday, nice touch.

Cons: Some major road works around that area so some parts hard to walk.

Pros: Very nice gesture of having fruits and milk every day in the room. 2 mins walk to the subway. 20 mins walk to the Nanping Walking Street. Quiet, clean rooms.

Cons: Coffee machine broke down for our 2 days stay. Just this one small little thing.

Pros: separate room with a double bed, very comfortable!!! breakfast not bad, clean as well, close to the train station

Cons: nothing

Pros: Quite clean

Cons: The bed is too hard. No cushion

Pros: Nice hotel but very slow at receiption. The hotel looks nice inside and out, but there is wired odor from the bathrooms.

Pros: Location, view from room, easy to navigate with cab drivers.

Cons: Food in restaurants was very disappointing, staff hardly spoke any English, hotel looked overall old, leaking shower, staff was adding around 30-40% commission on the cab fares while you can just walk outside and get better rate from the cab driver who is waiting in front of the hotel.

Pros: Good Location, near Railway Station.

Cons: Stink of cigarette smoke in the hotel lobby.

Pros: Very clean, beautiful, comfortable rooms. Easy for using the Airport bus or the train station.

Pros: easy to find and big room

Cons: location is very good bus to airport is in front of hotel

Pros: Good Location near airport bus station.

Cons: Stink of cigarette smoke in the hotel lobby

Pros: Excellent location. The airport transfer bus is just downstairs, extremely convenient (seamless) for transferring to/from the airport. The high speed train station is about 7/8 minutes walk from the hotel. It is convenient for travelers who are going out of the city.

Cons: We stayed there for 2 nights as a transit to/from Dali. The first room has a blinking light in the bathroom (scary). The second room was fine.

Pros: The location is a gold. The shuttle bus to airport just stop in front of hotel. Train and subway station is walkable distance. Room is clean and very big. The hotel also have a cute piggy doll to hug when sleep. Staff is friendly and speak English.

Cons: The heater in my room doesn't work. Just blew only cold wind even though I set it to heater and mark temp at 28 degree. So I just turn off. There is no heater blanket either. But the blanket and the bed is warm enough after I sleep for awhile.