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|Distance to city centre||5,3 km|
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i just like the air conditinal was very cool.. its very good
the bed is older. should have a new and more confortable
Hotel facing noisy eating house and near to road. You would not able to have peaceful sleep at time We stayed room209.
Problems with the first room they tried to put us in were as follows: the bathroom floor was soaked, as though someone had just used the shower, with hairs covering the floor. The toilet seat had been left up with a large area of dried wee and hairs on the rim. The mirror was filthy and the walls looked like they hadn’t been cleaned or wiped in months with various stains dripped all over them. The second room offered to us was equally appalling. The bed sheets, pillows and duvet covers were all covered in hairs and blood stains. When I say hairs, I do not mean one or two, I mean at least 10+. This was just from a quick glance over and flick back of the covers. We were then moved us to a third room which strongly stunk of smoke (in a non smoking room). We then saw bed bugs run across the bedding and upon further inspection found more on the curtains and in both single beds. This would explain the blood stains on the other bedding. We spoke to both member of staff and repeatedly asked for our money back or to check out, but they refused. Not one single apology was made for anything. After we showed them the photos and videos of the bed bugs and asked for a new duvet or duvet cover, we were begrudgingly handed a sheet to wrap the duvet in. Our welcome was unfriendly from the beginning and we were made to pay the cost of our stay up front before we could even go to the room and drop off our heavy bags. For duration of our stay our room was not visited by housekeeping once, despite having stayed for 3 nights. To top it off, there were also 2 power cuts that lasted the entire night both times, and although this is no ones fault, no apology or assistance was offered for walking up 2 flights of stairs in the pitch dark. Please do not stay here, you will regret it.
Located in Kuala Lumpur (Taman Pertama), Hanson Hotel is within a 10-minute drive of Berjaya Times Square and Petaling Street. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
based on 58 reviews
Things to know
- Clean rooms
Policies vary by room type and provider.
Most popular landmarks
- Berjaya Times Square 3,2 km
- Jalan Alor 3,6 km
- Aquaria KLCC 4 km
- Petaling Street 4,4 km
- Sri Mahamariamman Temple 4,4 km
- Petronas Towers 4,5 km
|Kuala Lumpur Abdul Aziz Shah||19,5 km|
|Kuala Lumpur Intl||42,6 km|
|Kuala Lumpur Sentral||5,1 km|