Kansas City hotels near Country Club Plaza

Cons: The shower is sort of half open which feels awkward. It didn't affect the function or anything.

Cons: The madatory inconvenient valet parking that was not disclosed until I physically pulled in. Totally my trip not worth whIle for the get away I planned. The renovation made hotel stay beyond unpleasant and unconfortable. The upchage for absolutely everything considering what wasn't available due to renovating was undesirable. I would not come back there again for these reasons and will definitely share my experience to my friends and business travalers. I think anyone staying there during this "renovation" should be compensated in someway for the checking into that. I'm sure they also were not told the condition of the establishment and was as surprised as I was at arrival and check in.

Cons: The VIP concierge room is way too small!!

Cons: That I had to pay to get my car parked. I couldn't park it myself. When I tried to get my car from the valet I had to wait 45 min to an hour before I got my car brought out. Need better parking and valet service.

Cons: Breakfast was disgusting, staff was rude, the bedding smelt of urine (no I am not kidding), not worth the money. Angry!

Cons: Room should have included info on restaurant, pool, gym hours and other hotel amenities. Also should include a safe. Indoor pool and spa could use an update (paint faded in spa).

Cons: I didn't realize until this visit that there is a restaurant on the second floor - it's fairly hidden and I don't recall the front desk telling me about it.

Cons: Some traffic noise.

Cons: Lines to check in and out were long and slow. I suggest you sort lines. I had prepaid and booked and still had to stand in line to check-in for 20 minutes.Had to pay by day for WiFi. So we went to free wifi locations away from hotel. Should not have to pay for that in a hotel that charges per day what this one does. And the charge per day for parking again should at least be one fee per stay. Now for the worst part of our trip. We were put by elevator. And could hear the elevator every trip up and down. All day and night. Did not get a good nights sleep. So if you stay here make sure to ask for room away from elevator locations!

Cons: Charge for parking.

Cons: They ignored my room service card the last 2 nights.

Cons: Poor staff service all around and they sent our stored bags on a tour bus to Minneapolis, we only luckily got them back over 24 hours later.

Cons: High price, but little value. Bed was uncomfortable and noisy(creaky, squeaky). Small TV. $16 a day for parking. $10 a day for wifi. No continental breakfast.

Cons: No negatives!

Cons: Rooms were a bit expensive for what they were

Cons: No longer have valet parking, garage narrow, dark. Even though we were paying $170 plus for room weren't able to claim points because we booked using Expedia! When we checked in room was very small, we've stayed here several times so we know the room sizes, & warm. Turned the air down & left for the evening. When we returned thought it was still warm, turned air to 60. Woke during night because it was warm. When I looked out window next morning realized the window was open several inches, causing the warm & humid room!! Room was never vacuumed during stay, linens were grayish not white, I have pictures. Remote didn't work. All in all I was very disappointed since I was the one to reserve the rooms for a reunion. We stayed here in 2009 and everything was wonderful, not this time. I felt this was a Sheraton!

Cons: The whatever million dollar renovation the website lists - was not enough million. The photos provided on hotel websites are excellent but not a true testament to the hotel condition. There was mold in the shower (multiple places) and mold on the window frames (multiple places). The tubs were not resurfaced correctly and are rusty and peeling. The towels were frayed. The wall coverings already have I don’t even know what on them. Our outer bedding was not clean. Beds should be true queen. Overall the cleanliness and attention to renovation detail was just not there. The recent renovation description on site would suggest the hotel is more elevated than what it truly is. We chose this hotel for the Sheraton name and reputation- while the price tag definitely met- everything else did not. It’s an old hotel. & still feels like an old hotel regardless of the new coat of lipstick. Parking is area standard, but overpriced. Hotel breakfast on google summary and maybe on hotels.com states that it’s included- it’s not but a very overpriced $17pp. The pool and spa are appreciatively partially indoors & heated, but again - the photos make it look like a really nice elevated “oasis.” And it’s not. We spent more money to stay at this hotel vs another closer to crown center thinking we were staying at an elevated and updated hotel- and were disappointed. There are newer more affordable priced options downtown.

Cons: We had called down to get some plates and silverware to use to eat some of our leftovers from dinner, 45 minutes later I had to call down again since we still hadn't received anything, they were then delivered by two security guards not even hotel staff. The gentleman at the front desk was very apologetic to us about having to wait that long.

Cons: Air condition was non existent

Cons: Nothing! Everything was perfect!

Cons: The first problem was the 15-minute wait I had to endure when I arrived. There was nobody at the front desk, it was literally a staff of one, who it turned out was out giving another ride back from the airport. I had to endure Fox News propaganda blasting from the breakfast area while waiting. After he checked me in when he returned, he was rooting out loud for America’s upcoming economic failure while Fox was broadcasting news about Trump’s New tariffs against China. I whispered an obscenity back to him as I rounded the corner to my suite. I was happy to completely avoid the lobby the next mod upon my departure.

Cons: The only ice machine is on 2nd floor. Drinks and snacks had to be bought at the front desk. The pool was closed for repairs the entire weekend. Breakfast was served in a room the only fit about 5 tables. Watched many people take their food into the lobby sitting area and back to their rooms. Several hall lights were broken. Room layout is strange.

Cons: The shuttle ends at 11pm, and you have to pay extra to leave your car there while away.

Cons: Very dirty, nothing worked, ice machine was turned off, they re-use items from previous guests, smelled horrible, elevator was disturbing, ants in bed, etc, etc...

Cons: Only problem was the room was extremely hot when we entered. Took quite awhile to cool off but that's the only downside.

Cons: Hotel is under significant renovations to include closed staircases, carpets removed to bare floor, power tools operating at 830pm (They did stop when asked), and hot tub area was out of order and wrapped with caution tape (messy), pool area was unclean as well. Complimentary breakfast was not good either. Even for the price I would stay somewhere else.

Cons: Water pressure low

Cons: Shower

Cons: The pool and breakfast area not that nice. Was disappointed that Kayak gave this hotel a higher rating than the hotel across the street.

Cons: The rooms restroom doors have locks, that can lock you out? but the staff got it unlock quickly.

Cons: Paid way too much for the value of our experience. Both hotel clerks were ditzy, locking us out of our room and the lobby several times. I called 3 different times that night before arrival to verify availability and features and every time it was a different story even though it was the same clerk. They had extremely loud maintenance at 8am with hammers and drills right next to our room that went on till we left at 11. I read on reviews that the breakfast was disappointing and they were right... It was very basic and very low quality considering you paid for a $170 room. I thought the robes would be better quality as well, but it looks like they came from the dollar store. The highlight of this visit was that it was right near the Plaza and we enjoyed the Jacuzzi. Everything else was disappointing.

Cons: Housekeeping wasn't the greatest. Didn't even pick up all of our used towels the first day. But, all the staff I interacted with were very nice and helpful.

Cons: It was perfect for my needs. They are in the midst of updating, but I was not inconvenienced and did not notice any problems with noise.

Cons: Only one person at the front desk, check in and check out took a long time.

Cons: They said that breakfast was served from 6:30-9:30 (or something like that). I went down to get breakfast with my kids at 8:15 and there was nothing. If they are going to advertise breakfast, then they need to serve breakfast for the ENTIRE time!

Cons: Parking kind of sucked. We had to find a spot on the street the first night.

Cons: No dislikes.

Cons: The rain :)

Cons: The lobby definetely needs work, but I would only be fair to mention it is currently under renovation. We also were stuck in the elevator for about 15 minutes after just arriving at the hotel.

Cons: Except for TV, it doesn't working at all..! (Room 218).

Cons: Exterior wasn't great. Location right off the Plaza was okay, but busy.