Kampala Serena Hotel

5 stars
8,9
Very good
based on 335 reviews
335 reviews
P.O Box 7814, Kintu Road Kampala, Kampala, Uganda
P.O Box 7814, Kintu Road Kampala, Kampala
+256 414 309 000
Sun 6/9
-
Mon 7/9
2 guests, 1 room
Restaurant
Bedroom
Outdoor view
Restaurant
Restaurant
Lounge
Bedroom
Lobby
Building
Bar
Other
Spa
Pool
Building
Banquet hall
Restaurant
Pool
Living room
Conference room
Other
Bar
Other
Bathroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Set amidst 17 acres of lush, landscaped gardens and water features, Kampala Serena Hotel offers a peaceful haven in Ugandas bustling capital. Ideally located near the Central Business District and key diplomatic offices, the hotel provides a secure and elegant setting for both business and leisure travellers.With 186 beautifully appointed rooms and suites, the hotel blends contemporary comfort with cultural charm. Guests can enjoy fine dining at the Pearl of Africa Restaurant, unwind in the Champagne Bar or relax by the tropical-style swimming pool. Maisha Spa & Health Club, a Moroccan-inspired wellness sanctuary, offers a holistic rejuvenation experience.The hotel is also home to the renowned Serena Conference Centre, making it a preferred venue for high-level meetings, state functions and global events. Whether visiting for work or leisure, Kampala Serena Hotel promises warm hospitality, refined service and a memorable stay at one of East Africas leading five-star destinations.
8,9
Very good
335 reviews

Latest deals for Kampala Serena Hotel

Sun 6/9
-
Mon 7/9
Deals from
R2 418
•Cheapest rate per night
Compare prices for Deluxe room, Superior room and 17 more Kampala Serena Hotel deals.
Deluxe room, bed type unknown
R2 418
nightly with VAT
Deluxe room, 1 twin bed
R2 610
nightly with VAT
Deluxe room, bed type unknown
R2 708
nightly with VAT
Deluxe room, bed type unknown
R2 806
nightly with VAT
Deluxe room, bed type unknown
R3 102
nightly with VAT
Deluxe room, bed type unknown
R3 106
nightly with VAT
Deluxe room, bed type unknown
R3 198
nightly with VAT
Superior room, bed type unknown
R3 240
nightly with VAT
Superior room, bed type unknown
R3 763
nightly with VAT
Deluxe room, bed type unknown
R3 871
nightly with VAT
Deluxe room, bed type unknown
R3 918
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Kampala Serena Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Dining table

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Babysitting/child care services (surcharge)

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre

Workspace

  • Fax/photocopying
  • Desk

Reviews of Kampala Serena Hotel

8,9
Very good
335 verified ratings
Wonderful
211
Very good
63
Good
34
Okay
15
Fair
2
Mediocre
6
Poor
4

Summary of reviews

Guests say
Guests consistently highlight the hotel's excellent and friendly service, noting helpful and welcoming staff, especially at the front desk and in housekeeping. The breakfast receives frequent praise for its quality and variety, with several guests calling it the best in Kampala. Cleanliness is also a strong point, with many reviews mentioning clean rooms and well-maintained facilities. The hotel's central and tranquil location is appreciated, as are the modern amenities such as the gym and pool. While there are some criticisms regarding food quality, hard beds, and minor maintenance issues, the overall sentiment is very positive, with many guests eager to return.
AI-generated from customer reviews
Service9.5 out of 10
Breakfast9 out of 10
Cleanliness8.5 out of 10
Location8.5 out of 10
Amenities8.5 out of 10
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All reviews

10
Wonderful
Anonymous, Jul 2019
Pros (+) Fantastic hotel with great ambiance and very attentive staff.

Location

P.O Box 7814, Kintu Road Kampala, Kampala

What's nearby

  • Kibuli Mosque1.4 km
  • Uganda National Museum1.9 km
  • Gaddafi National Mosque2.1 km
  • Kabaka's Palace3 km
  • Namirembe Cathedral3 km
  • Buganda Parliament3.3 km
  • Kasubi Tombs3.8 km
  • Rubaga Cathedral4.2 km
  • Baha'i House of Worship5.1 km
  • Ndere Cultural Centre5.4 km
  • National Stadium8.6 km

Policies

Check-in/Check-out

Check in anytime after 12:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Kampala Serena Hotel

Low season

High season

Average price (weeknight)

December
July
R3 247
Cheapest month to stay with an average 8% drop in price.
Most expensive month to stay with an average 24% rise in price.
Average Sun - Thu price over the last 2 weeks.

Kampala Serena Hotel

Which month has the cheapest rates at Kampala Serena Hotel?

The cheapest month to stay at Kampala Serena Hotel is December, with an average nightly rate of R2 859. The most expensive month is March at R4 039 per night.

What is the cheapest day to book Kampala Serena Hotel?

The cheapest day to book Kampala Serena Hotel is Wednesday, with an average nightly rate of R2 908. The most expensive day is Thursday at R3 925 per night.

How far in advance should you book Kampala Serena Hotel?

To get the best price at Kampala Serena Hotel, book around 2 weeks in advance. This could save you approximately 30% compared to booking last minute.

KAYAK's top tips for your stay at Kampala Serena Hotel

  • If you’re after a cheap room at Kampala Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in December and August.
  • The cheapest price a room at Kampala Serena Hotel was booked for on KAYAK in the last 2 weeks was R2 911, while the most expensive was R2 911.
  • How long should you stay at Kampala Serena Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Kampala Serena Hotel

  • Where is Kampala Serena Hotel located?

    Kampala Serena Hotel is located at P.O Box 7814, Kintu Road Kampala, 0,6 km from the centre of Kampala. Kibuli Mosque is the closest landmark to Kampala Serena Hotel.

  • When is check-in time and check-out time at Kampala Serena Hotel?

    Check-in time is 12:00 and check-out time is 10:00 at Kampala Serena Hotel.

  • Does Kampala Serena Hotel offer free Wi-Fi?

    Yes, Kampala Serena Hotel offers free Wi-Fi.

  • Does Kampala Serena Hotel offer free parking?

    Yes, Kampala Serena Hotel offers free parking.

  • How far is Kampala Serena Hotel from the airport?

    Kampala Serena Hotel is 34,6 km from Entebbe.

  • Does Kampala Serena Hotel have a pool?

    Yes, Kampala Serena Hotel has a pool on-site.

  • How does KAYAK find such great Kampala Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kampala Serena Hotel in Kampala and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kampala Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kampala Serena Hotel.

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4-star hotel
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4-star hotel
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4-star hotel
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Koki Hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,5
0,6 km
Entebbe
34,6 km

Everything you need to know for your stay in Kampala