Kampala Serena Hotel

5 stars
P.O Box 7814, Kintu Road Kampala, Kampala, Uganda
Kampala, Uganda
+256 414 309 000
8,8
Very good
based on 321 reviews
321 reviews
Fri 8/5
-
Sat 9/5
1 room, 2 guests
Deals from
R2 692
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
R2 692
Superior room
R2 705
Executive room
R5 498
31 more Kampala Serena Hotel deals
31 more Kampala Serena Hotel deals
Restaurant
Bedroom
Restaurant
Restaurant
Outdoor view
Lounge
Bedroom
Lobby
Building
Pool
Bar
Hallway
Spa
Pool
Building
Restaurant
Pool
Living room
Banquet hall
Conference room
Other
Bar
Other
Gym
Other
Bathroom
Pool
Hallway
Outdoor view
Bedroom
Dining room
Bedroom
Outdoor view
Conference room
Other
Bedroom
Lounge
Other
Pool
Conference room
Dining room
Restaurant
Bathroom
Other
Buffet
Gym
Other
Photos of Kampala Serena Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Kampala Serena Hotel is an oasis of cool and green, with a secure environment ideally located in an excellent location in the heart of Kampala, which is the focal point of national, regional, corporate, political and social life.Surrounded by 17 acres of beautifully manicured water gardens, our hotel attracts visitors to Kampala seeking 5-star amenities including elegant accommodation, gourmet cuisine and a superlative Conference Centre that sets Kampala Serena Hotel among the citys premier business hotels.Our 5-star Kampala hotel features 186 guest rooms of remarkable sophistication and comfort, including 14 spacious suites that range from unique, open plan Executive Suites to an exquisitely presented Royal Suite. Lose yourself in the beautiful, tropically styled free form swimming pool tucked among rock terraces, wooden bridges and a waterfall. Savor a fine dining experience like no other at the radiant Pearl of Africa restaurant, or unwind with friends or colleagues in the Champagne Bar. Explore a world of wellness at the Moroccan palace-inspired Maisha Spa and Health Club, home to Swedish saunas, Turkish steam rooms, a plunge pool and a state-of-the-art fitness center. Experience the wonder, inspiration and delight of the Kampala Serena Hotel.
8,8
Very good rating
Based on 321 verified guest reviews

Latest deals for Kampala Serena Hotel

Fri 8/5
-
Sat 9/5
Deluxe room
1 twin bed
R2 692
nightly with fees
bed type unknown
R2 793
nightly with fees
bed type unknown
R2 894
nightly with fees
Premier Room
bed type unknown
R6 598
nightly with fees
Executive room
bed type unknown
R5 498
nightly with fees
bed type unknown
R5 825
nightly with fees
bed type unknown
R8 356
nightly with fees
Superior room
bed type unknown
R2 705
nightly with fees
1 twin bed
R3 205
nightly with fees
bed type unknown
R3 342
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Kampala Serena Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking
  • Business centre

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Dining

  • Wine glasses
  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower cap
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Babysitting/child care services (surcharge)

Media and entertainment

  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre

Workspace

  • Fax/photocopying
  • Desk

Reviews of Kampala Serena Hotel

8,8
Very good
321 verified ratings
Wonderful
200
Very good
61
Good
33
Okay
15
Fair
2
Mediocre
6
Poor
4

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent location, friendly and helpful service, and good cleanliness. The spacious rooms and beautiful garden areas were also highlighted positively. However, some guests noted issues with bed comfort, food quality, and occasional maintenance problems such as non-functioning safes and air conditioning. Overall, the hotel offers a pleasant stay with room for improvement in food and some facilities.
AI-generated from customer reviews
Service9 out of 10
Cleanliness8 out of 10
Location8 out of 10
Room Size7 out of 10
Bed Comfort3 out of 10
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All reviews

10
Wonderful
Anonymous, Jul 2019
Pros (+) Fantastic hotel with great ambiance and very attentive staff.

Location

P.O Box 7814, Kintu Road Kampala, Kampala

What's nearby

  • Kibuli Mosque1.5 km
  • Uganda National Museum1.8 km
  • Gaddafi National Mosque2.1 km
  • Kabaka's Palace3 km
  • Namirembe Cathedral3 km
  • Buganda Parliament3.3 km
  • Kasubi Tombs3.7 km
  • Rubaga Cathedral4.2 km
  • Baha'i House of Worship5.1 km
  • Ndere Cultural Centre5.3 km
  • National Stadium8.6 km

Policies

Check-in/Check-out

Check in anytime after 12:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Kampala Serena Hotel

Low season

High season

Average price (weeknight)

December
August
R2 999
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Kampala Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Kampala Serena Hotel

  • If you’re after a cheap room at Kampala Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in December and August.
  • How long should you stay at Kampala Serena Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Kampala Serena Hotel

  • Where is Kampala Serena Hotel located?

    Kampala Serena Hotel is located at P.O Box 7814, Kintu Road Kampala, 0,6 km from the centre of Kampala. Kibuli Mosque is the closest landmark to Kampala Serena Hotel.

  • When is check-in time and check-out time at Kampala Serena Hotel?

    Check-in time is 12:00 and check-out time is 10:00 at Kampala Serena Hotel.

  • Does Kampala Serena Hotel offer free Wi-Fi?

    Yes, Kampala Serena Hotel offers free Wi-Fi.

  • Does Kampala Serena Hotel offer free parking?

    Yes, Kampala Serena Hotel offers free parking.

  • How far is Kampala Serena Hotel from the airport?

    Kampala Serena Hotel is 34,7 km from Entebbe.

  • Does Kampala Serena Hotel have a pool?

    Yes, Kampala Serena Hotel has a pool on-site.

  • How does KAYAK find such great Kampala Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kampala Serena Hotel in Kampala and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kampala Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kampala Serena Hotel.

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3-star hotel
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3-star hotel
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Most recommended

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4-star hotel
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3-star hotel
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Four Points by Sheraton Kampala
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4-star hotel
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4-star hotel
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Koki Hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,3
0,6 km
Entebbe
34,7 km

Everything you need to know for your stay in Kampala