Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

3 stars
123 West Louisiana Street, Indianapolis, IN 46225, United States
Indianapolis, IN
8,2
Very good
based on 1164 reviews
1 164 reviews
Wed 12/11
-
Thu 13/11
1 room, 2 guests
Deals from
R1 845
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R1 845
Double room
R2 414
King room
R2 822
50 more Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG deals
50 more Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Welcome to the city’s most unique hotel! Crowne Plaza Indianapolis Downtown Union Station is located in the heart of the city and comes to life inside America’s first Union Station. The hotel is connected to the Indiana Convention Center through an enclosed skybridge and is within walking distance of Lucas Oil Stadium and Gainbridge Fieldhouse. Listed on the National Register of Historic Places, the newly redesigned property combines classic historic charm with modern amenities to meet the needs of today’s blended traveler. Premium accommodations and seamless service in a unique environment provide guests with a truly memorable experience. The hotel features 273 guest rooms, including 26 that are inside early 1900s authentic Pullman train cars; two restaurants in the hotel lobby - Taggart’s, a full-service bar with dinner service, and 123 West, which serves breakfast daily; and 55,000 sq ft of meeting space featuring The Grand Hall and 34 additional function areas throughout the property, perfect for weddings and corporate events of all sizes. With the unique location of our historical property, we look forward to welcoming guests attending FFA, Catholic Youth, and Big Ten Football among many other exciting public and private events happening throughout the city this year and beyond. Our valet team is happy to assist with unloading your luggage and can also guide you to additional parking options should you choose not to valet with us.
8,2
Very good rating
Based on 1 164 verified guest reviews

Latest deals for Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

Wed 12/11
Thu 13/11
King room
1 king bed
R2 822
nightly with VAT
1 king bed
R2 959
nightly with VAT
bed type unknown
R3 030
nightly with VAT
Standard Room
bed type unknown
R1 845
nightly with VAT
1 king bed
R2 084
nightly with VAT
2 double beds
R2 240
nightly with VAT
Queen room
2 queen beds
R3 454
nightly with VAT
2 queen beds
R3 642
nightly with VAT
2 queen beds
R3 856
nightly with VAT
Double room
2 double beds
R2 414
nightly with VAT
2 double beds
R2 729
nightly with VAT
1 king bed
R3 006
nightly with VAT
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Delivered food is securely covered

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

8,2
Very good
1164 verified ratings
Wonderful
669
Very good
177
Good
100
Okay
50
Fair
58
Mediocre
37
Poor
73

Summary of reviews

Guests say
Guests generally enjoyed the unique train-themed rooms and the hotel's cleanliness. The location was praised for its convenience, and many appreciated the friendly staff. However, there were significant complaints regarding service, room size, and the value of amenities, particularly the breakfast and parking fees.
AI-generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Value for Price3 out of 10
Amenities2.5 out of 10
Room Size2.5 out of 10
Service2 out of 10
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All reviews

8.0
Very good
Anonymous, Aug 2024
Loved the proximity to the convention center, the history of the site, and the rooms in actual trains. The room was okay as I ended up having bad allergies - think the carpet needs cleaning. Also, experienced an ant problem in the bathroom coming from the cracks at the bottom of the tub. The staff were very responsive, nice, and hepful.
6.2
Okay
Dave, Oct 2020
Pros (+) Location - some positive changes on the layout of the pub space Just like real estate LOCATION LOCATION LOCATION
Cons (-) The staff need to take more ownership. I understand that COVID is got all of us stir crazy but allowing guest to be in the lobby and in public space until 130-2am talking loud is just for the birds especially allowing the kids to be as loud as they are
8.0
Very good
Linda, Sept 2018
Pros (+) Liked the white sheets, quality linens in our two queen bed room. The queen bed rooms are bigger than the king size rooms. Rooms are quiet and well laid out. Very convenient. We got 2 sets of towels each day. Staff is very efficient and helpful. Courtesy bus was great but only went two mile radius. The banquet they did for our large group was outstanding quality.
Cons (-) The bar area was set up with too many tvs, so group conversation was limited.

Location

123 West Louisiana Street, Indianapolis, IN 46225

What's nearby

  • Indianapolis Union Station130 m
  • Indiana Convention Center288 m
  • Lucas Oil Stadium321 m
  • Gainbridge Fieldhouse0.5 km
  • Christopher Columbus0.6 km
  • Indiana State Capitol0.6 km
  • E Pluribus Unum0.8 km
  • Eiteljorg Museum0.8 km
  • Indianapolis Zoo1.3 km
  • White River State Park1.4 km
  • East Gate - West Gate1.5 km
  • The Cathcart1.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

  • Where is Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG located?

    Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG is located at 123 West Louisiana Street in Wholesale District, 0,7 km from the centre of Indianapolis. Indianapolis Union Station is the closest landmark to Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG.

  • When is check-in time and check-out time at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG?

    Check-in time is 15:00 and check-out time is 11:00 at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG.

  • Does Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG from the airport?

    Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG is 12,8 km from Indianapolis. Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG is 97,8 km from Lafayette Purdue University.

  • How does KAYAK find such great Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG in Indianapolis and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,8
0,7 km
Indianapolis
12,8 km

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