Embassy Suites by Hilton Cleveland Rockside

3 stars
Fri 28/11
-
Sat 29/11
1 room, 2 guests
Deals from
R2 065
/Cheapest rate per night
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located at the intersection of I-87 and I-480, Embassy Suites by Hilton is a family-friendly, smoke-free hotel comprising of 271 suites. Each suite features its own living room space, air conditioning, and flat-screen TVs with premium TV channels. Upgraded suites come with free refreshments, including a wide selection of snacks and beverages.

Guests get to enjoy made-to-order breakfasts, with options ranging from light omelets to heavier choices such as breakfast potatoes and eggs. The hotel offers even more options at its signature restaurant, The Embassy Grille, which boasts a wide roster of breakfast, lunch and dinner choices. Visitors can also unwind in the evening with complimentary drinks and snacks in the hotel's atrium.

The hotel offers daily housekeeping and fresh sheets, an indoor pool, and free Wi-Fi in the lobby. It also boasts a 24-hour fitness center for gym enthusiasts, a business center, and a 24-hour front desk. Other amenities include four boardrooms on the grounds for business meetings. In addition, the hotel houses a grand ballroom that seats up to 1,250 people, complete with a catering menu that can be adapted to different events.

Suitable for families, tourists and business travelers, Embassy Suites by Hilton is situated within 20.1 km from Hopkins International Airport and an 18-minute drive from Burke Lakefront Airport. The hotel offers free airport shuttles to guests. It’s also conveniently situated close to several local attractions. It’s 7.7 miles from the Cleveland Metroparks Zoo, 8.8 miles from Wolstein Center, and 9 miles from Cleveland State University.

7,8
Good rating
Based on 990 verified guest reviews

Latest deals for Embassy Suites by Hilton Cleveland Rockside

Fri 28/11
Sat 29/11
King room
1 king bed
R2 271
nightly with fees
1 king bed
R2 409
nightly with fees
bed type unknown
R2 508
nightly with fees
Standard Room
bed type unknown
R2 065
nightly with fees
bed type unknown
R2 253
nightly with fees
bed type unknown
R3 115
nightly with fees
Double room
2 double beds
R2 461
nightly with fees
2 double beds
R2 610
nightly with fees
bed type unknown
R2 632
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Embassy Suites by Hilton Cleveland Rockside

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • TV

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24-hour front desk

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Guest accommodation is disinfected between stays
  • Safe

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible parking
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Dustbins

Dining

  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Coffee machine

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Privacy curtain
  • Storage available

Media and entertainment

  • Radio
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Airport shuttle
  • Free parking

Bedroom

  • Sofa bed

Things to do

  • Gift shop

Fitness

  • Fitness centre

Pool

  • Indoor pool

Reviews of Embassy Suites by Hilton Cleveland Rockside

7,8
Good
990 verified ratings
Wonderful
405
Very good
151
Good
104
Okay
70
Fair
77
Mediocre
62
Poor
121

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. While many appreciated the great location and friendly staff, numerous complaints were made regarding cleanliness and service. Issues included dirty rooms, unresponsive staff, and a lack of adequate bedding. The breakfast and common areas received some praise, but overall, the hotel seemed to be struggling with upkeep and guest satisfaction.
AI-generated from customer reviews
Location9 out of 10
Service1 out of 10
Cleanliness0.5 out of 10
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All reviews

5.9
Fair
Hilary, Aug 2021
On the website it says parking is free, however they charge you $10 a day for parking upon check in. There is also a $75 fee per day for “wifi, Parking and breakfast.” Did not appreciate these surprise fees on check in. Also, our room had big stains on the carpet and playing cards on the floor from previous guests. The fitted sheet had a large hole in it and when I requested a new sheet I was told...
Read more
6.2
Okay
Carol, Aug 2019
Pros (+) The breakfast was amazing
Cons (-) The TV/internet was out daily, there was ongoing construction, no restaurant service was to be found until we tried to eat food we brought in from an outside source in the party room. A cranky waitress told us we had to leave with our food because they served food. We asked where the menus were & how we got it? They said we had to ask for menus & it was only served during happy hour. The service w...
Read more
4.2
Mediocre
Jason, Oct 2018
Pros (+) This is a nice facility with nice atrium, large common areas and lots of parking. It is located conveniently to main highway and has easy access to numerous restaurants (less than 1 mile away). It appears this location is used by groups for large events and not, in my opinion, good for families looking for a nice place to stay over a weekend. I will not be back and am also recommend that Hilton co...
Cons (-) I travel 100+ days/year and will not be back. I rarely write reviews but this situation was so unacceptable I think this review is important for people to understand my opinion on the facility to judge whether this is a good option. I think this is a very fair review as the facility and location are okay but this is not a good option for people wanting a short stay that is peaceful. My resaervatio...
Read more
9.1
Wonderful
Anonymous, Aug 2018
Pros (+) Great happy hour rooms & breakfast
Cons (-) The room seemed to have mold. Otherwise it was a beautiful room and hotel for the area. Great location
10
Wonderful
Anonymous, Mar 2017
Pros (+) Rooms were awesome, place is beautiful, staff was friendly and very attentive. Typical hot continental breakfast, reasonable on site restaurant with great food.

Location

5800 Rockside Woods Boulevard, Independence, OH 44131

What's nearby

  • Valley View Bridge1.3 km
  • Independence Presbyterian Church2.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Embassy Suites by Hilton Cleveland Rockside

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Embassy Suites by Hilton Cleveland Rockside

  • Where is Embassy Suites by Hilton Cleveland Rockside located?

    Embassy Suites by Hilton Cleveland Rockside is located at 5800 Rockside Woods Boulevard, 3,8 km from the centre of Independence. Valley View Bridge is the closest landmark to Embassy Suites by Hilton Cleveland Rockside.

  • When is check-in time and check-out time at Embassy Suites by Hilton Cleveland Rockside?

    Check-in time is 16:00 and check-out time is 11:00 at Embassy Suites by Hilton Cleveland Rockside.

  • Does Embassy Suites by Hilton Cleveland Rockside offer free Wi-Fi?

    Yes, Embassy Suites by Hilton Cleveland Rockside offers free Wi-Fi.

  • Does Embassy Suites by Hilton Cleveland Rockside offer free parking?

    Yes, Embassy Suites by Hilton Cleveland Rockside offers free parking.

  • How far is Embassy Suites by Hilton Cleveland Rockside from the airport?

    Embassy Suites by Hilton Cleveland Rockside is 16,9 km from Cleveland Hopkins Intl. Embassy Suites by Hilton Cleveland Rockside is 21,5 km from Cleveland Cuyahoga County.

  • Does Embassy Suites by Hilton Cleveland Rockside have a pool?

    Yes, Embassy Suites by Hilton Cleveland Rockside has a pool on-site.

  • How does KAYAK find such great Embassy Suites by Hilton Cleveland Rockside hotel deals?

    KAYAK scours the web for all room deals available at Embassy Suites by Hilton Cleveland Rockside in Independence and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Embassy Suites by Hilton Cleveland Rockside and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Embassy Suites by Hilton Cleveland Rockside.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,4
3,8 km
Cleveland Hopkins Intl
16,9 km