Staff was not helpful. Not overly clean. Extremely noisy. Advertised breakfast was not available. Pool permanently closed
Extended Stay America Premier Suites - Cleveland - Independence
3 stars1 611 reviews
Okay
-
2 guests, 1 room
Latest deals for Extended Stay America Premier Suites - Cleveland - Independence
-
Deals from
R916
•Cheapest rate per nightCompare prices for King room, Deluxe room and 16 more Extended Stay America Premier Suites - Cleveland - Independence deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at Extended Stay America Premier Suites - Cleveland - Independence
- Fitness centre
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Reviews of Extended Stay America Premier Suites - Cleveland - Independence
6,5
Okay
1611 verified ratings
Wonderful
652
Very good
239
Good
204
Okay
113
Fair
105
Mediocre
64
Poor
234
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and the comfort of the beds. However, many were disappointed with the breakfast options, which were often described as minimal or lacking. Cleanliness and service received mixed feedback, with some positive mentions of helpful staff and clean rooms, but also several complaints about maintenance issues and inconsistent service. Overall, the hotel met basic expectations for some, but fell short in several key areas for others.AI-generated from customer reviews
Sort by:Most recent
Score by provider
5.9 out of 10
1080 reviews
7.7 out of 10
292 reviews
7.8 out of 10
21 reviews
5 out of 10
5 reviews
All reviews
I really don't go out of my way to complain but we had a very poor experience here. First of all, I avoided booking our usual hotel for the holidays in the same area with a pool because they had specified that they were under renovations; so I picked somewhere else that said they were not currently under construction. I made a reservation for a room for 2 adults and 1 child that had a king bed and...
Read more
Amenities package was lackluster and consisted of a facial bar, a body bar, and shampoo/conditioner, all in one. The shower door didn’t close and the handle on the toilet kept sticking down. Pool was also closed.
Pros (+) I didn't like a thing about this place. I cannot think of one good thing to say.
Cons (-) The hotel made me feel so uncomfortable the entire visit. They rent out the entire fifth floor every Friday to underage minors who get wasted and will ruin your sleep whichever floor you are on. I was clearly put in what I thought was their worst room across from an ice maker and staff utility closet. Banging literally 24/7. Then they moved me to a water damaged disgusting room that was shameful w...
Read more
Pros (+) Room layout
Cons (-) Staff had a bad attitude. Laziness, ZERO accountability by management who acted like children and never showed up like I asked them to on ANY occasion. Things were not handled. It was an extremely hostile, awkward and uncomfortable stay where I was discriminated against for being a DISABLED American from the moment I was unlucky enough to walk into the door. Only one housekeeper regularly spoke to...
Read more
Location
6025 Jefferson Drive, Independence, OH 44131
What's nearby
- Valley View Bridge1.7 km
- Independence Presbyterian Church2.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Extended Stay America Premier Suites - Cleveland - Independence
Which month has the cheapest rates at Extended Stay America Premier Suites - Cleveland - Independence?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Extended Stay America Premier Suites - Cleveland - Independence is November, with an average nightly rate of R1 392. The most expensive month is June at R1 873 per night.
What is the cheapest day to book Extended Stay America Premier Suites - Cleveland - Independence?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Extended Stay America Premier Suites - Cleveland - Independence is Wednesday, with an average nightly rate of R1 072. The most expensive day is Friday at R2 238 per night.
How far in advance should you book Extended Stay America Premier Suites - Cleveland - Independence?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Extended Stay America Premier Suites - Cleveland - Independence, book around 10 weeks in advance. This could save you approximately 30% compared to booking last minute.
FAQs when booking at Extended Stay America Premier Suites - Cleveland - Independence
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in IndependenceGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
6,6 | 4,0 km | Cleveland Hopkins Intl | 16,4 km |