Hotels near Houston George Bush Airport

Hotels near Houston George Bush Airport

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George Bush Intcntl (IAH) - Houston, TX, United States
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Best hotels near Houston George Bush Airport

Cleanliness
9,3
Comfort
9,2
Facilities
9,7
Location
9,2
Overall
9,7
Overall 9,0 Excellent
Based on 375 reviews
Cleanliness
9,3
Comfort
9,2
Facilities
9,7
Location
9,2
Overall
9,7
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,3
Comfort
9,2
Location
9,2
Services
8,9
Staff
9,1
Cleanliness
10,0
Comfort
10,0
Facilities
9,3
Location
8,0
Overall
10,0
Cleanliness
9,3
Comfort
9,5
Location
9,2
Services
9,2
Staff
9,3
Cleanliness
9,4
Comfort
9,4
Facilities
10,0
Location
9,1
Overall
10,0
Cleanliness
9,1
Comfort
9,0
Facilities
9,6
Location
9,2
Overall
9,6
Cleanliness
8,9
Comfort
8,6
Location
8,8
Services
8,5
Staff
9,3

Excellent 10,0
Pros: Nice variety
Cons: There was nothing I did not like.
Excellent 9,0
Pros: Great stay! Very nice room, well located closed to the airport. breakfast very practical
Excellent 9,0
Pros: Rooms are very comfortable with a small desk, microwave and a small refrigerator
Excellent 9,0
Pros: Staff was very friendly. Airport shuttle was on point.
Okay 5,0
Pros: The staff was wonderful! The woman who checked me in was so sweet I wish I remembered her name
Cons: The hotel was extremely busy and only one elevator was working making going up or down nearly impossible (with Covid issues it’s already hard) … i booked a king room with a sofa and got two queens, when I called to ask if I could change I was told the king rooms were taken and that the queens were bigger anyway ??… I was tired from the day and didn’t want to argue so we just kept it… I couldn’t take my baby to the pool because other people’s children were running wild all over they place while the adults had drinks and had very loud conversation… the garbage cans in my room seemed to have never been cleaned.. there were weird greasy smudges all over the window … I have no clue what doors were being open and shut in the room above us but it made sleep nearly impossible and when we turned the fan on constantly low to try and muffle the noise from upstairs it made the worst loud noises and just woke my baby up … Had to run to the gas station across the street … I do not recommend doing so ( thought the area was a little nicer)… I guess for paying 250$ for one night I expect a pretty good experience and this wasn’t it for us
Excellent 10,0
Pros: Everything was just as it should be and the price was right on.
Excellent 8,5
We stayed for one night prior to an international flight. The room was a suite (as one might expect from the hotel's name). The bed was comfortable. Coffee was available. There was a bar that opened at 5 (small but full service). The only issue is the location of food establishments. The pool area was also very nice and the gym looked small but good. The room rate included breakfast and I’m a pretty boring breakfast person so I was happy that there was toast, cream cheese, yogurt, orange juice and coffee available. There was some cooked items but I didn’t pay much attention to the other options sorry. Overall I was happy with the breakfast options. Breakfast was good, however, the layout made it awkward for the amount of people in there at one time. We would stay here again.
Excellent 10,0
Pros: We had a 7:50 am flight so we needed an airport hotel that was clean, affordable and comfortable for a travel-weary family of 4. The bed was super comfy and made it extra hard to get up at 5am! we missed the free breakfast, but the shuttle was easy and prompt even at that early hour.
Cons: Lots of airplane noise, but that’s to be expected in an airport hotel.
Excellent 10,0
Pros: The hotel accommodated me so efficiently - I missed my flight and ended up with an overnight layover in Houston. I needed an affordable hotel to stay that was close to the airport. Once I made the reservation online and called the hotel, I was picked up by the hotel shuttle and was given great suggestions from concierge on how to spend my one night in town.
Cons: N/A
Excellent 10,0
Pros: The room was modern, clean and very comfortable. The front desk clerk arranged transportation to local shopping for me. The shuttle to and from the airport was very helpful and kind. I would definitely recommend this hotel.
Excellent 10,0
Pros: The room was super clean that you could even smell it. It was so comfortable and cozy. I will definitely come back and 100 % recommended it.
Excellent 10,0
Pros: We booked a room near the airport because we had a very early flight out of the airport. This hotel was so much more than we expected for the price. -- very comfortable beds -- small, directed reading light on each side of the beds (2 per bed) -- updated and clean -- separate toilet room and shower room was REALLY great for our family of 4 -- refrigerator, microwave, coffee maker, plastic utensils, plates provided -- friendly staff -- free shuttle to and from airport; on-time -- When we came down a little early to catch the 4am shuttle, the desk clerk invited us to enjoy some of their breakfast offerings even though it was not official breakfast hours (milk, juice, cereal, yogurt, fruit, and more)
Cons: -- 2 burned out lights in the room (reading light above bed and 1 bathroom) -- I did not see a way to turn on the desk lights without turning on the overhead lights. Luckily I had my own little light with me so that I could sit at the desk while everyone else was sleeping.
Excellent 10,0
Pros: very easy to access, very clean, no bad spells of smoking in the room, and the linens and carpets were nice and clean. Modular bathrooms was also very nice.
Cons: the noise of the airplanes overhead, but then, you are close to the airport, so that's not your problem!!
Excellent 8,5
Pros: Very helpful staff and free breakfast. Good location if you are going to IAH. Comfortable bed. Same room layout as all Springhill Suites.
Cons: Could have been cleaner. Room smelled a little funny.
Excellent 10,0
Pros: The room was large and clean with a separate shower room and rest room. Also, the complementary breakfast was excellent.
Cons: I can't think of anything.
SpringHill Suites by Marriott Houston Intercontinental Arprt - Houston
Rated no. 1
9,0
Excellent 9,0
Based on 375 reviews
Details
Reviews
R1 810

Cleanliness
9,0
Comfort
9,0
Facilities
9,3
Location
9,1
Overall
8,8
Overall 8,7 Excellent
Based on 200 reviews
Cleanliness
9,0
Comfort
9,0
Facilities
9,3
Location
9,1
Overall
8,8
Cleanliness
8,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,0
Comfort
8,8
Location
8,8
Services
8,5
Staff
8,6
Cleanliness
9,3
Comfort
9,0
Facilities
9,0
Location
9,3
Overall
8,0
Cleanliness
9,1
Comfort
9,3
Location
9,3
Services
9,3
Staff
9,0
Cleanliness
8,2
Comfort
8,9
Location
9,3
Services
8,9
Staff
8,6
Cleanliness
9,3
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
9,0
Cleanliness
8,5
Comfort
8,8
Location
8,8
Services
8,8
Staff
8,5

Good 7,0
Pros: The bed was comfy, and the room was a good size.
Cons: The aircon unit was very noisy though (it woke me up several times, I thought someone was trying to break into my room). The room was generally a bit tired looking and the breakfast was disappointing.
Excellent 10,0
Pros: The spot is amazing.
Okay 4,0
Pros: I wanted a property that is near the airport and this hotel met this requirement
Cons: there was a bad treatment from the staff and the manager to be specific I had a king studio with sofa bed and when I called to ask for pillow for the sofa bed she said that the hotel is fully booked and that it’s not equipped to have extra pillows and her tone was disrespectful. Another disappointment that it was a pet friendly hotel we couldn’t sleep because of the dog’s barking and the staff couldn’t do anything about it . The carpet was dusty my son jumped one time on the ground and the dust came out it kept us sneezing.
Excellent 10,0
Pros: It's very clean, and the staff is really nice!
Excellent 10,0
Pros: I will be back. This spot is amazing.
Excellent 9,2
Pros: Very conveniently located near the airport
Cons: No real breakfast included.
Excellent 8,0
Pros: The location is very nice.. Amongst a lot of trees and you forget that you are near a very busy airport. Sound of aircraft did not bother me Excellent aircon in hotel building
Cons: Nothing
Excellent 10,0
Pros: Nice and close to the airport. Excellent breakfast was provided
Cons: We were told breakfast did not start until 7 a.m. so we thought we would just get up and go to the airport. Breakfast was ready earlier so we missed out.
Excellent 8,0
Pros: Very nice accommodations
Cons: They could not find my reservation at first And charged my credit card. Later they found it as already recived But the Name was misspelled ( Stovaliii).
Excellent 9,7
Pros: The staff is so friendly. The beds are so comfortable.
Cons: I found a couple of hairs in our shower... It didn't really bother me but just made me kind of grossed out.
TownePlace Suites by Marriott Houston Intercontinental Arpt - Houston
Rated no. 2
8,7
Excellent 8,7
Based on 200 reviews
Details
Reviews
R1 958

Cleanliness
9,0
Comfort
8,9
Facilities
9,1
Location
9,4
Overall
8,9
Overall 8,6 Excellent
Based on 889 reviews
Cleanliness
9,0
Comfort
8,9
Facilities
9,1
Location
9,4
Overall
8,9
Cleanliness
9,0
Comfort
8,9
Location
9,4
Services
8,6
Staff
8,9
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,0
Comfort
9,1
Facilities
9,1
Location
9,5
Overall
8,8
Cleanliness
9,0
Comfort
8,9
Location
9,5
Services
8,6
Staff
8,9
Cleanliness
8,9
Comfort
8,9
Facilities
10,0
Location
9,5
Overall
10,0
Cleanliness
9,1
Comfort
9,0
Facilities
8,8
Location
9,3
Overall
8,7
Cleanliness
9,0
Comfort
8,9
Location
9,3
Services
8,4
Staff
8,8

Poor 1,0
Pros: I stayed in the hotel on august 16 to august 17. The receptionist applied an extra $ 200 over the price in Booking and this $ 200 supposed to be refunded after check out. The problem is that the amount stays in my credit card. I appreciate the refund because we did the check out on time.
Cons: I stayed in the hotel on august 16 to august 17. The receptionist applied an extra $ 200 over the price in Booking and this $ 200 supposed to be refunded after check out. The problem is that the amount stays in my credit card. I appreciate the refund because we did the check out on time.
Okay 5,0
Pros: We stayed only one night, like most people I guess. Excellent choice if you have early morning flight. Our room was renovated, clean, and quiet.
Cons: It was expensive, and they charge $15/day to use internet!!!! Must still be living in 20th century!
Excellent 10,0
Pros: Ian was awesome! Marcus went above and beyond!!!
Cons: Waited a while to be given a room.
Excellent 10,0
Pros: Location, helpful staff, late check in.
Cons: Nothing
Okay 5,0
Pros: Great location for early flight. Excellent friendly staff.
Cons: Mildew smell in the room. Really noisy hallways at late hours.
Excellent 10,0
Pros: Comfortable and convenient. Friendly staff
Cons: Room wasn't that big + no suite upgrades available (titanium)
Excellent 8,0
Pros: Location
Cons: Needs more than one towel rack for 2 people
Excellent 10,0
Pros: Direct pickup from rental car center at airport. Tram shuttle to terminals. Staff helpfulness and courtesy. Proximity to airport for early flight home.
Cons: Restaurant had limited choices for high prices. Food was good.
Excellent 10,0
Pros: Patti & Arianna were fabulous. Engaged us in conversation. Much appreciated
Excellent 8,8
Pros: Amenities
Cons: The bed was not comfortable
Excellent 8,0
Pros: The hotel was very clean and ideally situated to the airport. The agent that checked me in (KAI) was lovely. She took the time to answer ALL my questions and went above and beyond what I believe to be her job duties. GREAT EMPLOYEE.
Cons: Lot of walking. This facility covers a lot of ground. I suffer with arthritis, so it kind of took a little toll on me.
Excellent 8,0
Pros: Nice restaurant. Room was basic, but the bed was very comfortable.
Excellent 10,0
Pros: Easy access from airport, friendly, nice little bar and best hotel room service breakfast ever!
Cons: Nothing
Excellent 9,7
Pros: Being able to stay at a 5 star hotel literally in the airport after a long day of travel was wonderful. The room was very clean and inviting and the beds were super comfortable. My friends and I enjoyed a delicious meal of bbq beef brisket and caesar salad for less than $20 before bed. The spacious restaurant and bar are located in the open lobby area with rooms located nearby accessible by elevator. The kayak.com rate made our stay affordable. $160 with tax.
Excellent 10,0
Pros: Service was excellent.
Good 7,0
Pros: Location on airport
Cons: The hotel feels more like a Hampton Inn vs. a full service Marriott. Marriott has renovated all of their full service hotels and this one seems to have been missed.
Houston Airport Marriott at George Bush Intercontinental - Houston
Rated no. 3
8,6
Excellent 8,6
Based on 889 reviews
Details
Reviews
R2 914

Cleanliness
9,0
Comfort
8,9
Facilities
7,6
Location
9,1
Overall
7,6
Overall 8,6 Excellent
Based on 650 reviews
Cleanliness
9,0
Comfort
8,9
Facilities
7,6
Location
9,1
Overall
7,6
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
10,0
Overall
10,0
Cleanliness
8,0
Comfort
10,0
Facilities
8,0
Location
10,0
Overall
8,0
Cleanliness
8,8
Comfort
8,8
Location
8,9
Services
8,8
Staff
8,9
Cleanliness
6,0
Comfort
6,0
Facilities
10,0
Location
6,0
Overall
6,0
Cleanliness
9,2
Comfort
9,0
Location
9,2
Services
8,9
Staff
9,0
Cleanliness
8,6
Comfort
8,4
Facilities
5,0
Location
8,8
Overall
7,3
Cleanliness
9,1
Comfort
9,0
Location
9,2
Services
8,8
Staff
9,1
Cleanliness
8,8
Comfort
8,8
Location
8,9
Services
8,6
Staff
8,9

Excellent 9,0
Pros: Nice gal that checked me in. She gave me lots of information about eats near by and very helpful
Cons: I was only here for a night stay, but felt very comfortable
Excellent 10,0
Pros: The shuttle was prompt arriving as promised. Erin was polite and got us checked in promptly
Cons: Nothing
Poor 1,0
Pros: We arrived at the property and the staff at the desk was rude but not the end of the world. However apon waking up for our first nights stay was greeted by a roach running across the floor! I called the front desk immediately and the first thing the lady at the desk says is “No was has made a roach complaint today” umm what?! Your kidding me right! I demanded they move us rooms and speak to a manger which they informed me couldn’t happen until the next day and were unwilling to refund us for the cost of the room. We now have to wash everything we own to the extreme in order to make sure we don’t bring roaches into our own home now. It made our whole morning extremely stressful and caused us to be late to something we had a reservation for that was already paided for and to top it all off caused my son who is Autistic to be high stressed and melt down from the amount of chaos that accrued due to this. They calm to be clean and they aren’t. Maybe surface level clean but never once in my life have i been in any hotel and had a roach run across the floor in broad daylight if that are out in daylight there is thousands you can’t see in the dark and it’s not just one room it’s all of them and they admitted to knowing of this before my compliant i was just the first to complain that day.
Excellent 10,0
Pros: Very close to airport
Good 6,0
Pros: Dark and comfortable
Cons: Over flowing toilet when checking in.
Good 7,0
Pros: Close to airport and did provide a shuttle. Breakfast was also included. They also accommodated our arrival with an earlier pick up time at the airport and our driver was great. She provided so much helpful info.
Cons: Very small pool which had warm water due to the heat.
Excellent 9,0
Pros: The bed was very comfortable. The A/C was strong and effective. The WiFi signal was strong and reliable. Everything was clean & stylish.
Cons: This cannot be helped but -- as a consequence of its close location to the airport, you will hear the jets passing overhead from your room.
Good 7,1
Pros: Hotel was excellent
Cons: No microwave in my room and didn’t get my usual water when checked in
Excellent 8,8
Pros: A good breakfast and available for us with an early departure!
Cons: When I pulled out the sofa bed for my kids, there were Doritos in it and popcorn on the floor. I was not too happy about that. Hair in the shower! Gross! Everything else was great!
Mediocre 3,7
Pros: Staff was friendly. Close to the airport.
Cons: Very unclean bedroom. Hangers on the floor when we walked in. Scratches all over the walls. Dirt on baseboards and walls. Mattress just sitting in the ice machine room. No food establishments around except Waffle House and Jack in the Box.
Excellent 10,0
Pros: I Lou Reed the beds and bedding, bathroom and amenities, tv desk, chair dresser. All were Really nice. The chair was especially comfortable for nursing. Nice big deep bath tub. You could totally do a water birth in it. ;)
Cons: Beware of the tile floor. Slippery when wet. My baby slipped and fell several times after getting out of the tub.
Excellent 8,0
Pros: Convenient, close to airport, airport shuttle.
Cons: Shuttle to airport doesn't leave until 5:05a, need a shuttle at 4:30a to catch 6:00a flight.
Hampton Inn & Suites Houston-Bush Intercontinental Airport - Houston
Rated no. 4
8,6
Excellent 8,6
Based on 650 reviews
Details
Reviews
R1 604

Cleanliness
8,8
Comfort
8,7
Facilities
10,0
Location
8,8
Overall
10,0
Overall 8,4 Excellent
Based on 561 reviews
Cleanliness
8,8
Comfort
8,7
Facilities
10,0
Location
8,8
Overall
10,0
Cleanliness
8,8
Comfort
8,7
Location
9,0
Services
8,5
Staff
8,9
Cleanliness
8,8
Comfort
8,7
Location
8,8
Overall
10,0
Services
8,4
Cleanliness
8,2
Comfort
8,7
Location
8,2
Services
8,2
Staff
8,5
Cleanliness
8,8
Comfort
8,8
Facilities
10,0
Location
8,8
Overall
10,0
Cleanliness
8,5
Comfort
8,6
Location
8,6
Services
8,1
Staff
8,4

Excellent 10,0
Pros: The room was really big, clean and comfortable!!
Excellent 9,0
Pros: The staff was very accommodating, even with a system issue that caused an overbooking situation. The free breakfast was good, but it doesn't seem to get refilled too often, so I recommend going down early to get a better selection. The location is close to the airport, which is exactly what we needed.
Cons: The sheets on the bed were stained in multiple areas, and one of the washcloths was also stained so we didn't use either. Although it isn't a deal breaker for me, the hotel is next to a dog boarding place, and our room was facing that, so about 630a-7a, you start hearing a lot of dogs barking. I'm sure the boarding place was busier because of the holiday weekend, so that's why it wasn't a deal breaker.
Poor 1,0
Pros: Nothing.
Cons: AC went out in the room and we had to switch rooms, he first told me no rooms were available then seemingly found one. Sherry said she's the manager and she was extremely rude and not helpful. I have been a loyal customer for a year now, but I won't be back.
Poor 1,0
Pros: Good location to airport
Cons: They gave our reservation away that I booked a month in advance to people who had no reservations. Had booked 2 queen beds. Had to stay in 1 king bed.
Okay 5,0
Pros: Location and value
Cons: No hot water and the tv did not work
Sleep Inn & Suites Bush Intercontinental - Iah East - Humble
Rated no. 5
8,4
Excellent 8,4
Based on 561 reviews
Details
Reviews
R1 075

Cleanliness
8,7
Comfort
8,7
Facilities
7,2
Location
8,7
Overall
7,2
Overall 8,4 Excellent
Based on 363 reviews
Cleanliness
8,7
Comfort
8,7
Facilities
7,2
Location
8,7
Overall
7,2
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
8,0
Overall
6,0
Cleanliness
8,8
Comfort
8,7
Location
8,7
Services
8,6
Staff
8,8
Cleanliness
6,6
Comfort
7,3
Facilities
6,0
Location
5,3
Overall
6,0
Cleanliness
9,0
Comfort
8,8
Location
8,7
Services
8,7
Staff
8,8
Cleanliness
9,1
Comfort
9,0
Facilities
10,0
Location
9,0
Overall
10,0
Cleanliness
8,5
Comfort
8,4
Facilities
8,0
Location
8,6
Overall
8,0
Cleanliness
8,7
Comfort
8,5
Location
8,7
Services
7,9
Staff
8,9

Excellent 8,0
Pros: Customer service was amazing. My dad was with me and he needed a detailed explanation of his charges. The front desk clerk took her time on more than one occasion to break down his charges.
Cons: N/A
Excellent 8,0
Pros: Great staff. Excellent shuttle service. Fair breakfast.
Cons: The air conditioner might drive you crazy whether you freeze or turn it off to hear how it leaks.
Excellent 9,0
Pros: The room was clean, the bed was comfortable and the hotel was very quiet. A hot breakfast was provided. An the provided Showtime for free and you had the option to use a platform of streaming channels such Netflix, HBO go, YouTube, etc. WiFi was free and worked well during my stay.
Excellent 10,0
Pros: It’s always great service from the staff !
Cons: I had to switch rooms cus it was hair in the bed in my first bed room it was a little upsetting considering it was really late
Excellent 8,0
Pros: Clean, comfortable & great beds. Staff were helpful. Hot breakfast was good.
Cons: No hot water in shower.
Excellent 9,0
Pros: Called front desk for shuttle. They were so helpful as we could not find the correct exit out of airport. Also shuttle driver was friendly. There was a hit option for breakfast and 4 different juices along with fresh fruit. Comfortable bed and good plugs in lamps for charging devices.
Cons: Bath tub caulk had a little bit of mold. But otherwise everything was ckean.
Excellent 8,0
Pros: Easy checkin
Cons: Food variety
Good 6,5
Pros: The suite was nice.
Cons: We had overnight layover decided to get hotel with airport shuttle. Had to buy food at their snack bar.
Okay 5,4
Cons: Staff could have been more courteous. Definitely not like other Marriott properties.
Excellent 10,0
Pros: Clean facilities and comfortable beds; free parking for the duration of my travel-15 days.
Cons: Hallways weren't air conditioned but rooms were ok.
Excellent 8,0
Pros: Well trained, personable and helpful teams at both check in and check out. Greeted by name with smiles and eye contact. Endured my Marriott's points were properly credited. Very nice.
Fairfield Inn & Suites Houston Intercontinental Airport - Houston
Rated no. 6
8,4
Excellent 8,4
Based on 363 reviews
Details
Reviews
R1 516

Cleanliness
8,6
Comfort
8,5
Facilities
9,0
Location
9,0
Overall
7,8
Overall 8,3 Excellent
Based on 596 reviews
Cleanliness
8,6
Comfort
8,5
Facilities
9,0
Location
9,0
Overall
7,8
Cleanliness
6,0
Comfort
7,3
Facilities
7,3
Location
7,5
Overall
6,2
Cleanliness
8,3
Comfort
8,2
Location
9,0
Services
8,0
Staff
8,5
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,0
Comfort
8,9
Location
9,1
Services
8,6
Staff
9,0
Cleanliness
8,5
Comfort
8,4
Location
8,8
Services
8,1
Staff
8,8
Cleanliness
8,6
Comfort
8,6
Facilities
10,0
Location
9,1
Overall
9,0
Cleanliness
8,6
Comfort
8,6
Location
9,0
Services
8,2
Staff
9,0

Excellent 10,0
Pros: Convenient to airport and economically priced. Staff was friendly.
Good 6,0
Pros: The night staff were hospitable. The day staff not so much. The room I was given was ok.
Cons: They gave me the wrong room. They gave me a lesser room for the same price as the one I booked. My room wasn't cleaned every day and I wasn't informed it wouldn't be.
Good 7,0
Pros: I liked the front desk and service was excellent. They were costumer friendly and very helpful. The house keeping staff kept the hotel nice and clean.
Cons: I didn't like that they have a pool advertised on there website, but there is no pool. Also there was no room service, our room wasn't cleaned not one time.
Excellent 9,0
Pros: It was clean and the staff was friendly. It was close to the airport.
Excellent 9,0
Pros: Very clean and all nice restaurants close by
Cons: I did not like the pillows not very soft
Excellent 10,0
Pros: Night clerk and shuttle driver were so friendly!
Excellent 8,2
Pros: Facility was clean and nice
Cons: I did not like the staff asking me what room I'm staying in. I did not feel welcome by the staff. Customer service need to be work on and improved. As an employee that works with the public, a staff member can not assume.
Excellent 9,7
Cons: Treadmill was out of order
La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E - Humble
Rated no. 7
8,3
Excellent 8,3
Based on 596 reviews
Details
Reviews
R1 089

Cleanliness
8,8
Comfort
8,9
Facilities
8,0
Location
8,3
Overall
8,0
Overall 8,2 Excellent
Based on 97 reviews
Cleanliness
8,8
Comfort
8,9
Facilities
8,0
Location
8,3
Overall
8,0
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
6,0
Cleanliness
8,9
Comfort
9,4
Location
8,4
Services
8,6
Staff
8,9
Cleanliness
8,0
Comfort
9,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
8,6
Comfort
8,6
Location
7,8
Services
8,3
Staff
8,2
Cleanliness
9,8
Comfort
9,8
Location
9,8
Services
9,8
Staff
8,8
Cleanliness
8,4
Comfort
7,9
Facilities
10,0
Location
7,6
Overall
10,0
Cleanliness
9,2
Comfort
9,5
Location
8,7
Services
8,8
Staff
9,5

Excellent 9,0
Pros: I likes the friendly staff, cleanliness and breakfast.
Cons: The sofa in my room had multiple stains on it and the shower floor was slippery.
Poor 1,0
Pros: Ok
Cons: Service
Excellent 10,0
Pros: Food is good, very clean, room is new. Very good experience in this hotel
Excellent 9,0
Pros: Nice
Cons: None
Okay 5,0
Pros: My husband had to work this morning so he got to eat breakfast. He said that it was good.
Cons: The room the we got was not the one that we booked. The pictures were nothing like what I saw. It wasn't a suite it was smaller than what I booked for. The lightening in the room was dim. I also requested a higher floor and we were on the first floor next to ice machine. I received an email stating that the hotel could accommodate my request for a higher floor. The lady who booked did not have good customer service skills.. I expected better.
Excellent 10,0
Pros: Staff were very friendly and the hotel was clean and quiet. The shuttle was free and convenient for the airport
Cons: The hotel is a bit out of the way and so there's no option regarding food. I ordered in but it took well over an hour for the food to arrive and its quality was minimal
Excellent 8,5
Pros: We were able to book a room for the same day to ease air travel schedules. While there, we could see the hotel would be nice for general stay, recreation, as well as extended stay.
Excellent 8,0
Pros: The room was very nice and breakfast was tasty with lots of food choices.
Homewood Suites By Hilton Houston Intercontinental Airport - Houston
Rated no. 8
8,2
Excellent 8,2
Based on 97 reviews
Details
Reviews
R1 487

Cleanliness
8,4
Comfort
8,3
Facilities
8,6
Location
8,7
Overall
8,2
Overall 8,1 Excellent
Based on 459 reviews
Cleanliness
8,4
Comfort
8,3
Facilities
8,6
Location
8,7
Overall
8,2
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
4,0
Cleanliness
8,1
Comfort
7,9
Location
8,6
Services
8,0
Staff
7,9
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
8,5
Comfort
8,5
Facilities
8,5
Location
9,0
Overall
8,5
Cleanliness
8,6
Comfort
8,3
Location
8,8
Services
8,1
Staff
8,6
Cleanliness
8,5
Comfort
8,2
Facilities
9,0
Location
8,5
Overall
9,0
Cleanliness
8,5
Comfort
8,7
Facilities
10,0
Location
8,6
Overall
10,0
Cleanliness
8,4
Comfort
8,4
Location
8,5
Services
7,8
Staff
8,1

Excellent 9,0
Pros: it was convenient and clean.
Okay 4,0
Pros: The property itself was cool .. nothing bad
Cons: Upon arrival in our room, we found dirty under garments under the night stand .. which led my family and i to believe that the place wasn’t cleaned properly
Mediocre 3,0
Pros: How large the room was.
Cons: The uncleanliness of the room. The rat poop found on pullout bed. The poor communication of staff and the fact that the housekeepers pretended to not speak English and didn’t want to clean or provide towels. The heat in the room. The air conditioner had poor output.
Okay 4,0
Cons: Not the greatest experience. The hotel was very old, and humid. I’m almost positive there’s mold or some kind of buildup in the AC units. There was black mold growing out of and around the vent in my room. Never got clean towels the entire stay. Front desk lady wasn’t the nicest human. Definitely wasn’t worth what I paid! Do not stay here it is not worth it.
Okay 4,0
Pros: The food in the restaurant was good.
Cons: We waited 7 hrs to get our room cleaned on the 2nd day. We had to leave the room 3 separate times because we asked 3 separate times for it to be cleaned. The hotel has some issues with upkeep as well. Wallpaper in the guest hallways is falling off the walls. I was woken up at 630am every morning to the sound of the upstairs guest slamming his toilet seat and every hour or so after that. (Yes it could be heard 1 floor below.) I had to call the front desk one night due to a noise guest screaming in her room. As well as being annoyed by other guests yelling from one end of the hall to the other. Overall, I don't think I would stay at this hotel again. (Even if I had to evacuate for a hurricane again.) Just really disappointed because we were really hoping to be able to get some rest and not stress out about losing our house to hurricane Ida.
Good 6,0
Pros: The hotel was very nice and clean. It was in a nice location.
Cons: We asked for fresh linen and towels for 2 days. We never received any fresh linen and I had to go to the front desk to get towels after we never received them.
Excellent 8,0
Pros: Showers
Cons: In room coffee
Excellent 8,0
Cons: No restaurant near by.
Excellent 10,0
Pros: Clean room bed very soft
Good 6,0
Pros: It was clean and decent looking.
Cons: The staff didn't really help in many ways. I asked for a bottle of water and then was refused due to not being a Hilton Honors member. There was no free breakfast. Even the cheapest Hotels provide some sort of breakfast. I was there as part of a soccer tournament and breakfast was provided to everyone that was a part of it. I had to go through a secondary site to get my reservations due to being a single day late on the reservation, and was thus denied the breakfast for my daughter who was playing in the tournament. Instead being asked to pay $15 for a mediocre at best breakfast. When you pay as much as is being asked, this shouldn't be an issue. I will not be returning to this Hotel.
Excellent 8,5
Pros: Mia was the most efficient reception person I think I've ever encountered. At the same time she was friendly and delightful.
Excellent 10,0
Pros: The hotel was very clean and comfortable! Main things I usually look for in a hotel. Location was nice also. Walking distance from restaurants and stores. I will definitely stay here again.
Cons: No complaints
DoubleTree by Hilton Hotel Houston Intercontinental Airport - Houston
Rated no. 9
8,1
Excellent 8,1
Based on 459 reviews
Details
Reviews
R2 061

Cleanliness
8,4
Comfort
8,4
Facilities
9,0
Location
8,2
Overall
9,0
Overall 8,1 Excellent
Based on 318 reviews
Cleanliness
8,4
Comfort
8,4
Facilities
9,0
Location
8,2
Overall
9,0
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
8,3
Comfort
8,3
Location
8,2
Services
8,1
Staff
8,5
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,7
Comfort
8,5
Location
8,2
Services
8,5
Staff
8,4
Cleanliness
8,7
Comfort
8,8
Location
8,7
Services
8,1
Staff
8,5
Cleanliness
8,5
Comfort
8,8
Location
8,2
Services
8,3
Staff
8,4
Cleanliness
8,1
Comfort
8,1
Location
8,1
Services
7,8
Staff
8,4

Excellent 10,0
Pros: Breakfast was good and location was good
Cons: Housekeeping didn't come to check and see if we wanted our room cleaned
Excellent 10,0
Pros: Excellent front desk help.
Cons: N/A
Mediocre 3,0
Pros: Staff was friendly.
Cons: The property had mold and fungus on the sink. No one came to clean it or remove the nozzle after I requested assistance.
Excellent 9,0
Pros: Staff and good location
Cons: Great and friendly staff
Poor 1,0
Pros: Nothing
Cons: The treatment
Excellent 8,0
Pros: Our room was very clean and the amenities are exceptional!
Excellent 10,0
Pros: Having the spacious suite was great. The bed was comfortable.
Cons: Nothing
Staybridge Suites Houston - Iah Airport, An IHG Hotel - Houston
Rated no. 10
8,1
Excellent 8,1
Based on 318 reviews
Details
Reviews
R1 634

Cleanliness
8,4
Comfort
8,4
Facilities
8,4
Location
8,7
Overall
6,9
Overall 8,1 Excellent
Based on 262 reviews
Cleanliness
8,4
Comfort
8,4
Facilities
8,4
Location
8,7
Overall
6,9
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,0
Comfort
10,0
Facilities
10,0
Location
9,0
Overall
9,0
Cleanliness
8,4
Comfort
8,4
Location
8,5
Services
8,0
Staff
8,3
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
2,0
Comfort
2,0
Facilities
2,0
Location
2,0
Overall
2,0
Cleanliness
8,7
Comfort
8,4
Location
9,1
Services
8,3
Staff
8,6
Cleanliness
8,7
Comfort
8,2
Location
8,2
Services
8,7
Staff
8,5
Cleanliness
8,4
Comfort
8,5
Facilities
9,0
Location
8,7
Overall
6,3
Cleanliness
8,9
Comfort
8,4
Location
8,8
Services
8,4
Staff
9,1

Excellent 8,0
Pros: Very comfortable bed, room. Quick check-in. Good shuttle service.
Cons: Dining options in the area are not great, but that’s not the hotel’s fault. They only do grab-n-go breakfast bags now because of COVID.
Poor 1,0
Pros: Nothing
Cons: Being stuck in an elevator and the customer service
Okay 5,0
Pros: 3 nights. Hotel stay was fine despite no elevator service and pool closure until the night before checked out. Older lady at front desk did not want to give us towels and she tried to charge more for the room when I went to book for another night. I’m also waiting on my deposits.
Excellent 8,0
Pros: Very clean, comfortable quiet room, pleasant staff, good price
Cons: The one thing was that the morning receptionist wasn’t wearing a mask or requiring guests to do so while we were in the lobby waiting for the shuttle, even though there was a big sign at the front desk saying masking is mandatory. When I raised the matter with her, she politely said it’s up to customers and they don’t require it for vaccinated guests. But of course, they don’t check anyone’s vaccination status. I know this is Texas, my beloved home state and land of the “free”, but I wish people in charge would be on the side of the responsible customers who wear masks and need others to wear them too.
Excellent 10,0
Pros: This wasn't our first choice in hotels, we stayed here because they had a 24 hour airport shuttle and we got in after 12 am. I feared that the shuttle would not show up, but it did. Great service! They even had our room key ready when we got to the hotel. We couldn't be happier with our experience here. Nice rooms. We would definitely stay here again.
Mediocre 2,0
Cons: We had booked a one night stay at this hotel.The previous night we went out to eat and got food poisoning,we felt very sick through the night didn't get any sleep.In the early morning tried to cancell hotel stay before check in time,called booking.com,the gentleman I spoke with was very courteous but was no help at all.We were considered a no show and were charged the night anyway.Though theses are rare circumstances they do happen and are out of customers hands.I understand a cancellation fee,but not the full price.For this reason we will probably not use this service any longer and switch over to another service and read the fine print beforehand.
Excellent 8,0
Pros: Convenience to the airport and price
Cons: Carpets are not clean in the room and house keeping didn't clean the room
Best Western Plus JFK Inn & Suites - Houston
Rated no. 11
8,1
Excellent 8,1
Based on 262 reviews
Details
Reviews
R1 972

Cleanliness
8,5
Comfort
7,8
Facilities
10,0
Location
8,5
Overall
9,0
Overall 7,9 Good
Based on 49 reviews
Cleanliness
8,5
Comfort
7,8
Facilities
10,0
Location
8,5
Overall
9,0
Cleanliness
8,8
Comfort
7,8
Location
8,8
Services
8,7
Staff
8,3
Cleanliness
7,1
Comfort
7,9
Location
8,2
Services
6,8
Staff
7,5
Cleanliness
8,1
Comfort
7,0
Location
7,0
Services
5,5
Staff
8,0
Cleanliness
8,8
Comfort
8,2
Facilities
10,0
Location
8,6
Overall
9,0
Cleanliness
8,1
Comfort
7,8
Location
8,3
Services
7,3
Staff
8,3

Excellent 10,0
Pros: The staff was friendly, welcoming and hrlpful
Good 6,0
Pros: It was nice people working their
Cons: Much as the room was it didn’t come with breakfast
Excellent 8,0
Pros: The food was good
Cons: when I search for a hotel I wanted a pool, the pool was not open and we did not find that out until we got to the hotel. I feel that the pool is in the cost of the hotel. I feel that this should have been noted on their website.
Excellent 10,0
Pros: We didn’t do breakfast; Nevertheless, the hotel and staff accommodated all of our needs with exceeding hospitality!
Cons: N/A
Excellent 8,0
Pros: The location was fine for my purposes but there's really not much to see out there. Thw food and services were pretty good.
Cons: People don't follow covid restrictions. More than a few guests were not wearing masks, and few of them were social distancing when the dining service was open. The hotel's staff should do more to enforce these protocols. The staff did follow them, but other guests did not seem so concerned.
Hilton Garden Inn Houston/Bush Intercontinental Airport - Houston
Rated no. 12
7,9
Good 7,9
Based on 49 reviews
Details
Reviews
R2 031

Cleanliness
7,8
Comfort
7,9
Facilities
6,2
Food
0,0
Location
8,7
Overall 7,7 Good
Based on 2 581 reviews
Cleanliness
7,8
Comfort
7,9
Facilities
6,2
Food
0,0
Location
8,7
Cleanliness
7,0
Comfort
8,0
Facilities
7,0
Location
8,0
Overall
6,8
Cleanliness
4,4
Comfort
4,4
Facilities
4,8
Location
6,8
Overall
4,0
Cleanliness
7,6
Comfort
7,7
Location
8,7
Services
7,3
Staff
7,9
Cleanliness
6,6
Comfort
8,0
Facilities
8,0
Location
10,0
Overall
7,0
Cleanliness
5,3
Comfort
5,4
Facilities
5,6
Location
7,4
Overall
5,4
Cleanliness
7,9
Comfort
8,0
Location
8,9
Services
7,7
Staff
8,1
Cleanliness
8,0
Comfort
8,0
Facilities
6,0
Location
8,6
Overall
6,0
Cleanliness
7,9
Comfort
8,0
Facilities
6,7
Food
0,0
Location
8,7
Cleanliness
7,7
Comfort
7,7
Location
8,6
Services
7,4
Staff
8,0

Poor 1,0
Cons: Nothing,I asked for my money back and left
Okay 5,0
Pros: Ubicacion
Cons: The hotel duplicated the charge on my credit card and has not responded to cancel it. I have send couple of messages and they are ingnoring it.
Mediocre 3,0
Pros: The room was clean.
Cons: The shuttle broke down and I was almost late to catch my flight. No one from the facility notified us until it was almost too late. I had to order an Uber to the airport and I was 5 mins from missing my check-in time while traveling with a 2 year old.
Excellent 8,0
Pros: Convenient
Cons: Bed wasn’t very pleasant
Okay 4,0
Pros: Breakfast for the most part had the foods we wanted
Cons: When walked in to check in, the halls smelled like moth balls and the water leaked on the floor in my bathroom
Good 6,8
Cons: The water pressure was a joke and the bed was super squeaky
Excellent 8,5
The front desk was very patient and took time to explain. We asked for a late checkout, and they gave us one extra hour free. The driver was friendly. The free shuttle to the airport was available in the afternoon. It is neat and clean for the price. We needed a place close to the airport for an early morning flight. We were quite pleased with the location. Close to stores and fast food. We would stay here again.
Excellent 8,5
The front desk was very patient and took time to explain. We asked for a late checkout, and they gave us one extra hour free. The driver was friendly. The free shuttle to the airport was available in the afternoon. The next morning(after checkout), we bumped into the same driver and he gave us a ride to the airport since he was on his way there. This was my first time in Houston and I was traveling alone. If you get the hotel's number ahead of time so when you land at the airport you can call right away for a free pick up. I was thankful for other restaurants nearby. I was glad for the opportunity to experience the hotel but doubtful I will be back.
Excellent 10,0
Pros: Very Close to Airport for tired travelers.
Cons: Bar is nicer to eat in, but minors not allowed.
Mediocre 3,1
Pros: Close to airport bit not worth it. Keep Looking. Says newly remodeld...not.
Cons: Long list
Mediocre 3,1
Pros: Just that is near the airport
Cons: the person of the front desk was rude . When i went i already have mybreservation done online because they made for me and qhen gave my confirmation number at the front desk lady she said that she need to see the card ....thing that doesnt have sense because i was not with yhe person who reserve for me the night , so she said that she will have to charge it to another card , something that never happen in any hotel i always go with a reservation done . The hotel its not clean and it feels insecure to stay there Its old, lights in the room should not be white lights thats not nice it looks like if you are in a hospital...rooms should have yellow light
Okay 4,8
Pros: Free airport shuttle
Cons: First, my flight to Houston was cancelled and the hotel was not understanding - they charged me an extra fee (which cost more than a night's stay) and when I arrived the next day they told me my room wasn't ready despite me paying extra to keep the reservation. They told me they actually overbooked the hotel and I sat in the lobby for almost 3 hours waiting to check in. They checked me in to a different room because mine was still unavailable. There were 6 of us waiting in the lobby for at least 2-4 hours. I ended up paying a total of three nights for just a one night stay. Overall the experience was pretty disappointing.
Good 7,1
Pros: Location to airport, close to major stores,restaurants it anything you wanted to do on the 1960 Rd
Cons: Late check in time had to ride around for 3 hrs before I could check in room, then went back to hotel 30min after check in time and room still wasn't ready had to come back later
Mediocre 3,1
Pros: Most of the staff was nice and friendly
Cons: I was disappointed when I arrived. The lobby was beautiful and newly renovated but other than the lobby being renovated the rooms left much to be desired. As my 11 year old said " they spent all the money on the lobby and left the rooms a mess." Clearly, this is an older property that requires a great deal of attention.The restaurant was closed the whole weekend we were there. The rooms were not easily accessed from outside. Your key was supposed to allow you to get in from outside where it would be closer to your room, that never happened. All doors other than the lobby doors did not work. Even after being told there was a work order nothing changed. My original room had a toilet that continuously ran. We had to always shake the handle by the last night it would not stop running at all. We were then moved to a room that barely cooled. This was not a pleasant stay, I will not stay at this hotel again.
Good 6,8
Pros: Front desk staff.
Cons: We had to wait 40 minutes for the shuttle bus from the hotel to pick us up which is only 1 mile away.
Okay 4,5
Pros: The room had long curly hair in the bathroom on the shower wall. Most amazing was the smoke detector was open with the battery missing.
Good 7,4
Pros: We stayed for a early flight so this worked okay.
Okay 5,7
Pros: shuttle service friendliness by front desk
Cons: smell condition
Okay 4,2
Pros: Staff was friendly. Bar in second floor was ok. Convenient for airport purposes.
Cons: Room smelled old and moldy. Bedding had make up stains.
Excellent 9,1
Pros: Jason at the front desk did a fantastic job dealing with an influx of travelers (in person and over the phone) that were stranded in Houston.
Good 6,5
Pros: Nice place
Cons: My room wasn't ready when I arrived. I waited a bout 30min
Good 7,1
Pros: The staff was great manually working through numerous check-in's immediately after the computers crashed.
Cons: The room was a bit mildewy smelling.
Okay 4,8
Pros: It was close to the airport and it was very convenient for one night. Free shuttle to the airport
Cons: Public areas were dirty but the room was ok with a comfortable bed. The elevetaros were not working.
Excellent 9,1
Pros: Great location for the airport. Lots of things to do nearby.
Cons: When I booked online it listed having two queen size beds, but when we got to the room there were two full size beds. Still worked out.
Good 6,5
Pros: Friendly staff. They're doing a great job upgrading the facilities.
Cons: They're in the process of remodeling as of 1/17/16. Lots of eyesores. I'd have liked to have known before I booked.
Okay 4,2
Pros: ubication
Mediocre 2,0
Pros: There was not much to say that I liked other than it is VERY close to the airport.
Cons: The hotel was awful. It is under construction and a total mess. Pool was closed all day and no one would tell us why. Our bathroom was dirty (had someone's used washcloth still in tub) and I work up to a cockroach in the bathroom in the morning. We only stayed as a layover for a cruise but I would never go back.
Okay 4,0
Pros: Shuttle to airport. Return shuttle- called and they wanted me to go to another terminal. Another Ramada driver delivered us to the hotel that he didn't service--- thank you!!!
Cons: Very dated and would not stay there solo.
Excellent 8,2
Pros: We stayed here when our flight was cancelled and we were stuck in town for another day. The airport has a shuttle that is convenient (you have to call for them to come - they don't just drive by on a schedule) and they are only 5 minutes from the airport. The staff at the hotel was very friendly and helpful as well.
Cons: The hotel is currently undergoing some renovations so some areas are under construction, but it didn't really impact our stay at all.
Excellent 9,7
Pros: I appreciated the fact it was clean, but I expect that. The comfort was a real plus, but the real selling point was the convenience to the airport (I had an early flight out) and the excellent free shuttle.
Good 6,0
Cons: Over due on the remodeling
Excellent 10,0
Pros: Liked it a lot.
Good 6,8
Pros: The beds were very comfortable. We stayed strictly for an overnight layover and the location was perfect. It is the closest hotel to the airport and extremely reasonably priced. I liked the fact that they ran shuttles to the airport every 30 minutes so I didn't have to get a cab.
Cons: It is very old and in need of updates. However, they are under construction now updating the facility and announced new management.
Good 7,1
Pros: Overall the hotel stay was good for the value and location
Cons: The shuttle service was very poor, I waited for over 40 minutes and had to call twice. Also there are no elevators so if you have heavy bags beware
Excellent 8,0
Pros: Better than expected. Ramada East is under new management and they seem to be doing their best. Booked through kayak/Holets.com and got a less desirable room than others - down the hall, away from the pool, slower wifi - but good price. Nevertheless had all that was needed, nice free breakfast and efficient airport shuttle.
Cons: The SMELL of the "clean" room. Nauseating old-fashioned odor of disinfectant. Also, only 3 full-sized pillows for a king-sized bed. Not logical.
Excellent 9,6
Pros: Closed to aeroport
Cons: Cable need more channels
Excellent 10,0
Pros: Van service to airport is timely and friendly, and they bought a new upgraded van since my last stay. Free wifi was fast and free.
Cons: Bathrooms could use some updating.
Excellent 10,0
Pros: Quick, efficient check in and out. Close to the airport. Clean and comfortable.
Cons: I needed to leave the hotel by 5:30 am to return my rental car and catch a 7:15 flight. When I went to the lobby in the morning, I was told coffee and breakfast wasn't available until 6 am. Since you are a airport hotel, I would suggest you start serving your morning beverages and food at 5 am. Coffee pot was available in my room but I didn't have time to return to my room and make coffee before leaving.
Mediocre 3,3
Pros: not much
Cons: The area is scary. I kept my gun on me. was concerned about thugs and my car getting stolen... cancelled my second day reservation
Mediocre 3,0
Pros: Nothing everything was bad
Cons: Everything was bad, bad service no food nothing was good bad experience i feel cheated
Ramada by Wyndham Houston Intercontinental Airport East - Humble
Rated no. 13
7,7
Good 7,7
Based on 2 581 reviews
Details
Reviews
R1 060

Cleanliness
8,1
Comfort
8,1
Facilities
8,0
Location
8,6
Overall
7,7
Overall 7,7 Good
Based on 839 reviews
Cleanliness
8,1
Comfort
8,1
Facilities
8,0
Location
8,6
Overall
7,7
Cleanliness
7,5
Comfort
7,0
Facilities
7,5
Location
9,0
Overall
6,0
Cleanliness
8,0
Comfort
9,0
Facilities
9,0
Location
7,0
Overall
8,0
Cleanliness
7,5
Comfort
7,5
Location
8,4
Services
7,3
Staff
7,9
Cleanliness
8,0
Comfort
7,6
Facilities
6,6
Location
9,0
Overall
8,0
Cleanliness
8,2
Comfort
8,2
Location
8,6
Services
7,7
Staff
7,9
Cleanliness
8,2
Comfort
8,4
Facilities
9,3
Location
8,6
Overall
8,6
Cleanliness
8,3
Comfort
8,3
Facilities
8,2
Location
8,6
Overall
7,8
Cleanliness
8,0
Comfort
8,0
Location
8,3
Services
7,6
Staff
8,1

Excellent 8,0
Pros: The room was decent and clean.
Cons: It was far away from the city centre and there were no recreational activities at the hotel. Breakfast should have been complimentary.
Excellent 10,0
Pros: Short distance from/to airport Free shuttle to airport starts at 4:30am Pool Restaurant Kind and helpful staffs
Cons: Xxx
Poor 1,0
Pros: Nothing
Cons: I booked 2 nights but I couldn't handle and left early. The room looks like 100 years old and have holes on the bed sheets. The room as dirty and not plastic garage bags anywhere in the room. The bathroom had a weird smell and the drain was obstructed. Food? no where to be found, the restaurant is useless. Seriously, the hotel need renovation urgent.
Excellent 10,0
Pros: Food good, not much to choose from, but what they had was very good! Nice restaurant personnel. Security driving around parking.
Cons: Took 2 hours to get towels, bad area, room old needs updated. No microwave. Dog barking, and noise like a buzz every 2 minutes. The service staff seemed to be very busy. When I asked for room coffee bar stuff, front desk told them to just bring coffee. Like they didn't care. No cups, No cream sugar stir sticks....
Okay 5,0
Pros: Pet friendly, nice price. Nice hotel. Within reasonable distance for evacuation. Lots of food places close by.
Cons: Had to call three times for towels. Didn’t get enough till 9 at night. Had to ask for more soaps as well. Nobody came get dirty towels or trash for 3 days: had to carry it down to bring to our car to bring to dumpster or leave it in hall with a bunch of other ppls trash. Other than that it was fine and a good bargain. Nice staff.
Good 7,0
Pros: The bed was comfortable, they have a shuttle to the airport.
Cons: The room smells bad, a mix of cigarette and old. It was not clean but I was tired so I didn’t request a change or to clean it up. It’s not what you expect staying in a Sheraton
Okay 5,4
Pros: The bed was huge and fluffy and comfortable
Cons: Several phone calls to the front desk were unanswered forcing me to go downstairs to speak to staff in person A used bar of soap was in the bathtub. The shower temperature was difficult to control Directions to get the shuttle from the airport need to be more clear and a method to reach the hotel over WiFi should be provided (eg Whatsapp) Provide towel racks in the bathroom so my towel can dry and I can resuse it. I was not provided with all the details I needed to access the WiFi.
Good 6,8
Pros: The Sheraton North Houston was a last minute stay for me and due to my crazy schedule I booked the wrong dates, but the staff were extremely generous and helped me change the dates without any charges to my non-refundable booking. I was hugely thankful.
Cons: The facilities were very nice, but the room didn't have complementary water and the amenities usually found in a hotel room that nice were very limited. I was a bit discouraged because as a traveler, I often depend on these amenities to carry me through short stays.
Excellent 9,4
Pros: Excellent service, room decor, cleanliness, exercise room, comfort, value (weekend rates) and convenience to IAH. 4 star + hotel.
Cons: Not much.
Excellent 9,1
Pros: I liked the overall decor of the hotel. I didn't have to wait that long to check in even with a long line. It was very close to the airport. We stayed both before and after our vacation to Mexico. The hotel staff were very friendly and helpful. The breakfast was delicious. I love that they offer shuttle service to and from the airport. Also a plus was that we could keep our car parked at the hotel for up to 2 weeks for FREE!!! My cousin paid for an airport shuttle and the hotel refunded her the money she paid as shuttle service was free to the airport. I would definitely stay here again.
Cons: Both times we booked a room, they put us on the 4th floor and both times, the ice machine was out, so I had to keep going to the 3rd floor to get ice. That was really the only negative.
Excellent 10,0
Pros: I love the staff. They were really nice and friendly, always smiling.
Cons: N/A
Excellent 9,7
Pros: The value for the room on a Monday late evening was great. Everyone was friendly, the place was quite & clean, the beds were comfy & the room and bathroom were clean, coffee in the room was Starbucks, the cafe for breakfast was good. I left a personal item and the staff was able to locate it. I couldn't be happier. Thank you all so much for taking the time to locate it and keep it safe. Also, a plus its so convenient to the airport and FREE parking. Oh, and cant't forget the pool area looked clean as well.
Cons: If I was staying more than just overnight I would have wanted a room that didn't smell like smoke. I did notice smoke free signs in the hallway, but I know some do not always abide by the rules. The smell was tolerable for a night stay, but anything more, I would have asked for a new room.
Okay 4,0
Cons: I arrived late and my reservation was made on the wrong date.. due to the travel site or the hotel... but the staff on the front desk refused to accomodate me even though you guys had probably 50 empty rooms. I understand that it might not have been your fault.. but you rather have an empty room than a customer. WELL THIS CUSTOMER RUNS A COMPANY WITH 2650 ENPLOYEES. WE BOOK AN AVERAGE OF 110O HOTEL ROOMS A YEAR AND YOU JUST LOST ALL OUR BUSINESS. When you are just in business to make a quick buck.. you will lose your quality customers. Im taking my and all my companys business elsewhere. Regards, Somak
Excellent 8,0
Cons: I was surprised that there was no microwave in the room.
Excellent 8,8
Pros: I liked the room and cleanliness.
Cons: One shuttle driver was a bit apprehensive and with the rates paid for rooms breakfast should be included in my opinion.
Excellent 10,0
Pros: I stay at this property every time I'm in Houston. The staff is great. The rooms are always clean and updated. The restaurant is open late, has a great bar and food.
Excellent 9,7
Pros: Very close to the airport, free 24-hour airport shuttle
Excellent 8,2
Pros: Great location for early morning flight
Cons: Guests coming and going throughout the night...some with no regard for sleeping guests.
Excellent 9,7
Pros: The property was well maintained and the staff was attentive and very helpful. Very close to the airport.
Cons: Very close to the airport but not much else. The airport noise was very noticeable.
Mediocre 2,0
Cons: I called for a shuttle and was told one would be leaving the hotel in 15 minutes. The hotel is 10 min at most from terminal. I patiently waited 30 minutes but no shuttle. Called back spoke to the same man, who was very rude, He said the shuttle would be there very soon. I waited 15 more minutes, no shuttle. Called back and spoke with the same rude man. Again he said it would be there shortly. 15 minutes later still no shuttle. By this time I have spent 1 hour in the middle of the night waiting for a shuttle from a hotel 10 min away. By this time I was angry. Called rude man back and told him I would not be staying at the hotel and to cancel my reservation. I called uber to take me somewhere else. As the uber vehicle was driving off the Sheraton van was pulling in. Well over an hour at 2 in the morning. Not
Okay 4,6
Pros: We had a 9 hour layover in Houston and this hotel was close to the airport, had a shuttle and was reasonably priced.
Cons: The AC was broken the whole night, it was very uncomfortable (June in Houston). There was no cold water in the sink or shower. I don't understand how the cold water stops working however it was very annoying be cause we had been on a plane all day and wanted to take a shower. I was given a really vague excuse of what was going on. I was too tired to argue so we just went to be dirty and hot.
Sheraton North Houston at George Bush Intercontinental - Houston
Rated no. 14
7,7
Good 7,7
Based on 839 reviews
Details
Reviews
R1 884

Cleanliness
7,3
Comfort
7,2
Facilities
6,5
Location
8,3
Overall
7,0
Overall 7,0 Good
Based on 1 337 reviews
Cleanliness
7,3
Comfort
7,2
Facilities
6,5
Location
8,3
Overall
7,0
Cleanliness
7,3
Comfort
8,6
Facilities
8,0
Location
6,6
Overall
8,6
Cleanliness
8,0
Comfort
5,0
Facilities
7,0
Location
8,6
Overall
7,3
Cleanliness
7,0
Comfort
6,9
Location
8,3
Services
6,5
Staff
7,3
Cleanliness
4,0
Comfort
4,0
Facilities
4,0
Location
6,0
Overall
4,0
Cleanliness
4,0
Comfort
2,0
Facilities
2,0
Location
2,0
Overall
2,0
Cleanliness
7,3
Comfort
7,2
Location
8,2
Services
6,9
Staff
7,3
Cleanliness
7,3
Comfort
7,3
Facilities
4,0
Location
8,4
Overall
4,0
Cleanliness
7,4
Comfort
7,4
Facilities
6,8
Location
8,4
Overall
7,0
Cleanliness
7,2
Comfort
7,3
Location
8,4
Services
6,8
Staff
7,6

Poor 1,0
Pros: The location of the property. This hotel does not have a refrigerator in the room, no microwave, and no breakfast.
Cons: The amenities were zero.
Mediocre 3,0
Pros: Staff was friendly
Cons: Needs to be updated beds are bad no towels no do not disturb cards pool was closed most of the time
Okay 4,0
Pros: being able to sleep in a bed
Okay 4,0
Cons: I didn't like the fact that we didn't have power and stayed cold all night long
Mediocre 2,0
Pros: N/A
Cons: There is no airport shuttle and the customer service was horrible!
Excellent 10,0
Pros: N/A
Cons: Due to the covid 19 virus there was no shuttle service. This could have been put in your website. I wasn’t happy having to pay $18 for a 20 min ride.
Excellent 8,5
The staff was really nice and helpful, they got my room ready sooner than as i expected. The room was very clean. Breakfast was free, not many choices dough, toast, waffles and cupcakes. I got the room on the second floor, close to the laundry room, so the cleaning crew were a bit loud. There's a bus stop 2 min from the hotel and the few restaurants and bars just next door. Oh yes, and a free shuttle bus to the airport was great. If i ever come to Houston again, this will be my place to stay.
Excellent 8,5
Great staff and quick to accommodate your needs if possible also if your in need to the airport and u miss the shuttle they will get you there. lastly I did have a problem but the manager immediately attended to the issue which is always always good thing Front desk staff pleasant. Complimentary continental breakfast. The mattress was nothing to write home about. But I slept. I got home. It worked fine for an overnight considering the circumstances. The room was great! Only downside was one of the towels was dirty and had makeup on it. There were plenty more to use that were clean and stain free but all of them should have been clean. Good for the price though! Only stayed overnight for a layover. Super close to the airport. Free shuttle and continental breakfast!
Okay 5,4
Cons: wifi was unstable
Excellent 10,0
Cons: Driver of the shuttle could have been friendlier. Took a long time for the staff to pick up the phone but it was because she was handling alot alone. She needed more help
Excellent 8,2
Pros: The facility was very clean, and the staff made check-in quick and easy.
Cons: Our only complaint was the noise bc the rooms aren't sound-proofed much.
Excellent 9,1
Pros: The staff were super nice, and it couldn't have been easier to schedule a wake up call and an airport shuttle. Nothing was fancy, and everything was new and clean.
Cons: The ATM in the lobby didn't work, and while there was AC in my room, it was hard to get it the room to the right temperature. That probably has more to do with Houston humidity than the hotel itself, though.
Excellent 8,5
Pros: - staff was very nice, helpful - room was comfortable, great value
Excellent 10,0
Pros: Having the shutte pick me up at the Airport. The helpful staff and The cleanliness and orderliness of the establishment. Everything appeared cared for or looked after. And the staff were kind. I was very impressed. Your good people have it down or Is it just Houston.
Cons: The food in the nearby strip mall.
Excellent 8,2
Pros: room facing inside n not the parking
Cons: no fridge in room
Good 6,0
Cons: Tks
Excellent 8,0
Pros: I stayed for 2 weeks and i thought they had a great cleaning staff. Clean, nice bed, no bugs, wooden floors. Superb value for money. Friendly staff. Only a few items for breakfast but can't complain.
Cons: Some minor things: The gym equipment was not functional. Also maybe the waffle maker and toaster can be cleaned better because it's used by everyone, everyday.
Mediocre 2,8
Pros: I liked nothing there
Cons: Everything
Excellent 8,0
Pros: I liked the quiet environment, breakfast was decent
Cons: The comforter and blankets didnt looked that clean (not sure if that was cleaned).
Okay 4,8
Pros: Close to airport, good value, free shuttle.
Cons: The breakfast was horrible. First time I actually could not drink coffee. Room was not super clean, I think they were in the process of remodeling.
Excellent 8,5
Pros: Very nice hotel for the price. Restaurants and convenience stores within walking distance. Staff was super nice and polite.
Cons: The only problem I had was with the shuttle from airport. We drove around picking up people for 25 minutes. After a long flight that landed at 8 pm, I was ready to get to hotel and sleep. I didn't want to drive around the airport over and over again.
Good 7,3
Cons: Room 303 faces the street. That's is a VERY busy stree 24/7.
Good 6,3
Pros: What I like was the location & cost
Cons: I didn't like was the comfort of the bed, selections of tv stations was very minimal, continental breakfast was not the greatest...
Red Roof Inn Houston - IAH Airport/ JFK BLVD - Houston
Rated no. 15
7,0
Good 7,0
Based on 1 337 reviews
Details
Reviews

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