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Value for money
Distance to city centre
|Houston George Bush Intcntl|
Distance to airport
|"Very helpful staff comfortable beds"||(in 52 reviews)|
|"Friendly staff and great location."||(in 59 reviews)|
|"Staff were excellent and room comfortable"||(in 57 reviews)|
|"Shuttle service was terrible."||(in 18 reviews)|
|"service never came back to clean room."||(in 37 reviews)|
|"Club floor very very disappointing."||(in 3 reviews)|
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The bed was huge and fluffy and comfortable
Several phone calls to the front desk were unanswered forcing me to go downstairs to speak to staff in person A used bar of soap was in the bathtub. The shower temperature was difficult to control Directions to get the shuttle from the airport need to be more clear and a method to reach the hotel over WiFi should be provided (eg Whatsapp) Provide towel racks in the bathroom so my towel can dry and I can resuse it. I was not provided with all the details I needed to access the WiFi.
The Sheraton North Houston was a last minute stay for me and due to my crazy schedule I booked the wrong dates, but the staff were extremely generous and helped me change the dates without any charges to my non-refundable booking. I was hugely thankful.
The facilities were very nice, but the room didn't have complementary water and the amenities usually found in a hotel room that nice were very limited. I was a bit discouraged because as a traveler, I often depend on these amenities to carry me through short stays.
Excellent service, room decor, cleanliness, exercise room, comfort, value (weekend rates) and convenience to IAH. 4 star + hotel.
I liked the overall decor of the hotel. I didn't have to wait that long to check in even with a long line. It was very close to the airport. We stayed both before and after our vacation to Mexico. The hotel staff were very friendly and helpful. The breakfast was delicious. I love that they offer shuttle service to and from the airport. Also a plus was that we could keep our car parked at the hotel for up to 2 weeks for FREE!!! My cousin paid for an airport shuttle and the hotel refunded her the money she paid as shuttle service was free to the airport. I would definitely stay here again.
Both times we booked a room, they put us on the 4th floor and both times, the ice machine was out, so I had to keep going to the 3rd floor to get ice. That was really the only negative.
I love the staff. They were really nice and friendly, always smiling.
Sheraton North Houston at George Bush Intercontinental Airport offers comfort and convenience alongside style and charm. Ready to welcome leisure and business travelers as well as convention attendees, you'll find yourself feeling at home no matter where your point of origin, and you will be pleasantly surprised by the high standards of hospitality upheld by each member of our staff. With over 30,000 square feet of meeting space, we can accommodate anything from weddings to corporate business meetings. Great service and amenities make Sheraton North Houston at George Bush Intercontinental the hotel of choice!
based on 479 reviews
Value for money
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Reviews about Sheraton North Houston at George Bush Intercontinental
Most popular landmarks
- Minute Maid Park 21 km
- Memorial Park 22,6 km
- Houston Arboretum & Nature Center 23 km
- Rothko Chapel 23,9 km
- Menil Collection 24 km
- Contemporary Arts Museum 25 km